RESTRICTED USE ONLYFargo Electronics, Inc.

Safety Messages (review carefully) ________________________________________ 9-2

Sensor and Motor ______________________________________________________ 9-3

Reviewing the Sensor Location and Voltages ______________________________ 9-3

Reviewing the Motor Voltages (when active) ______________________________ 9-3

Section 10: Diagnostic Tool Utility___________________________________________ 10-1

Table of Contents _____________________________________________________ 10-1

Using the Diagnostic Tool Utility ________________________________________ 10-2

Selecting from the Printer Selection menu _______________________________ 10-2

Reviewing customized Diagnostic Utility tabs for your Printer _______________ 10-3

Using the Diagnostic Utility tabs _________________________________________ 10-4

Selecting the Print Spooler tab in the Diagnostics Utility ____________________ 10-4

Selecting the Firmware Updates tab in the Diagnostics Utility ________________ 10-9

Downloading Firmware Updates ______________________________________ 10-10

Selecting the Firmware File __________________________________________ 10-10

Placing the Printer in the Upgrade Mode________________________________ 10-11

Sending the Firmware File ___________________________________________ 10-12

Selecting the Mechanics tab in the Diagnostics Utility _____________________ 10-13

Selecting the Self Tests tab in the Diagnostics Utility______________________ 10-24

Selecting the Card Samples tab in the Diagnostics Utility __________________ 10-25

Selecting the Magnetic Encoding tab in the Diagnostics Utility ______________ 10-26

Selecting the Help button in the Diagnostics Utility _______________________ 10-27

Selecting the About button in the Diagnostics Utility ______________________ 10-28

Selecting the Exit button in the Diagnostics Utility________________________ 10-29

Section 11: Firmware Upgrades _____________________________________________ 11-1

Section 12: Fargo Technical Support ________________________________________ 12-1

Table of Contents _____________________________________________________ 12-1

Contacting Fargo Technical Support ______________________________________ 12-1

Reading the Serial Numbers on a Fargo Printer _____________________________ 12-2

Finding out when a Fargo Card Printer was manufactured ___________________ 12-2

Reviewing Example No. 1: Serial Number 80453289 ______________________ 12-2

Reviewing Example No. 2: Serial Number A1280224______________________ 12-2

Section 13: Reviewing the Spare Parts List ____________________________________ 13-1

Reviewing the DTC400/DTC300/DTC300M Spare Parts List ________________ 13-1

Section 14: Glossary of Terms ______________________________________________ 14-1

Section 15: Index___________________________________________________________ 2

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)

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Garmin DTC300 manual Reviewing the Spare Parts List