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1200 manual copyright Hewlett-Packard Development Company, L.P
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1200
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Troubleshooting
Specs
Install
Error codes
Material safety data sheets
Placement of the text or graphics is wrong
Warranty
configuration page
Problems connecting to a network
Resolving printing problems
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copyright © 2004
Hewlett-Packard
Development Company, L.P.
http://www.hp.com/support/businessinkjet1200
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Page 112
Image 112
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Contents
User’s Guide
Page
HP Business Inkjet 1200 series printer
User’s Guide
Copyright Information
Safety Information
Trademark Credits
Contents
2 Using the printer
3 Maintaining and troubleshooting
1 Getting started
5 Configuring and managing the printer
A HP supplies and accessories
B Support and warranty
C Printer specifications
D Regulatory information
Index
Getting started
Finding other resources for the product
Resource
Description
Understanding the printer parts
Front view
configuration page
See Administer the printer
Control panel
Back view
Using the printer
Tips for selecting and using print media
Selecting print media
Cards and envelopes
Understanding specifications for supported media
Transparencies
Custom-size media
Understanding supported sizes
Media size
Tray
Tray
Auto-duplex
Setting minimum margins
Understanding supported media types and weights
Weight
Type
Loading media
To load tray 1 or tray
Media
Left margin
Configuring trays
To configure the tray
Changing print settings
To change settings from an application for current jobs Windows
To change default settings for all future jobs Windows
To change settings Mac OS
Canceling a print job
Printing on both sides duplexing
Guidelines for printing on both sides of a page
z Control panel
To perform duplexing Windows
To perform automatic duplexing Mac OS
To perform manual duplexing Mac OS 9, version 9.1 and later
Printing on special and custom-sized media
To print on special media Windows
To print on special media Mac OS
7 Open the Paper Type/Quality panel
troubleshooting
Maintaining and
Replacing the ink cartridges
To replace an ink cartridge
To clean printheads automatically
z Configuration page
Maintaining the printheads
To check printhead health
To align the printheads
z HP Inkjet Toolbox Mac OS
z Embedded Web server
z Toolbox Windows
To clean the printhead contacts manually
To replace the printheads
13 Close the printhead latch. Ensure it is in the lock position
Troubleshooting tips and resources
General troubleshooting tips
To reset the printer
Calibrating the color
Resolving printing problems
Check power and power connections
A non-recoverable error has occurred
Check printer setup
Check the printer software installation
Check printer setup for network environment
Check any personal firewall software installed on the computer
Check wireless communication settings
Clean the printhead
Check the system configuration
Check the port setting
Check the printer software settings
Check media settings
Check margin settings
Check color print settings
Blank page printed
Placement of the text or graphics is wrong
Check the page-orientation setting
Check how the media is loaded
Check the media size
Poor print quality and unexpected printouts
Check the printheads and ink cartridges
Check the paper quality
Check the type of media loaded in the printer
Check the symbol set
Check print settings
Check the margin settings
Meaningless characters print
Check the print mode
Check the paper type setting
Ink is not filling the text or graphics completely
Output is faded or dull colored
Check graphics placement
Printout shows bleeding colors
Colors do not line up properly
Lines or dots are missing from text or graphics
Resolving paper-feed problems
Another paper-feed problem is occurring
Tray cannot be inserted
Media is not supported for the printer or tray
Resolving printer management problems
Check your network setup
Embedded Web server EWS cannot be opened
Pages are skewing
Troubleshooting installation issues
Problems printing an alignment page
Problems installing software
Verify installation preliminaries
Problems connecting to a network
General network troubleshooting
Problems connecting to a wired network
After correcting any of the following, run the setup program again
Clearing jams
Problems setting up wireless communication
To clear a jam
a Pull out tray b Pull the paper towards you
To avoid jams
1 Configuration Page button 2 Power button and light
6 Out of Paper light 7 Cancel button 8 Resume button and light
9 Paper Jam light 10 Color indicator lights
Printer lights reference
Interpreting control panel lights
Light pattern
Light description
Explanation and
Light pattern
Light description
Explanation and
recommended action
Power button and press the
Light pattern
Light description
Explanation and
Network connector lights
Understanding network connector parts
1 Activity light 2 Network connector 3 Link light
Light pattern
Interpreting network connector lights
Light pattern
Light description
Explanation and
Configuring and managing
the printer
Managing the printer
Overview of printer management tasks
use these tools
If you want to
use these tools
50 5 - Configuring and managing the printer
If you want to
Use this tool
Monitor the printer
to obtain the following information
Administer the printer
Use this tool
to do the following
See HP Web Jetadmin software
Use this tool
Configure network options
to do the following
Overview of printer management tools
Embedded Web server EWS
To open the EWS
z Web browser
HP Web Jetadmin software
Contents
EWS pages
Toolbox Windows
TabsContents
Toolbox tabs
To open the HP Inkjet Toolbox
HP Inkjet Toolbox Mac OS
To view the HP Inkjet Toolbox panels
z Easy access to troubleshooting tips
z Resolution of specific device errors
z Notification of device driver and firmware updates
z Obtaining support services
To gain access to HP Instant Support
Security and privacy
myPrintMileage
z Toolbox Windows
To gain access to myPrintMileage
HP Deskjet Control Panel HP DJCP
z Embedded Web server Click myPrintMileage in the Other Links section
z Windows taskbar
Understanding the configuration page
To print a configuration page
z HP Inkjet Toolbox Mac OS Click Configuration
z Control panel
3 Type copy /b path\filename portname at the command prompt
To upgrade the firmware by using the MS-DOS prompt Windows only
Upgrading the firmware in the printer
Configuring the printer Windows
Installing printer software and sharing the printer
To install the software before connecting the printer recommended
Direct connection
To connect the printer before the installing software
Network connection
To share the printer on a locally shared network
Printers and Faxes
Installing printer software and sharing the printer
To install the software on a network
To install the printing software on client computers
To install the printer driver using Add Printer
3 Select Network Printer or Network Printer Server
To share the printer with other computers
Wireless connection
Installing printer software and sharing the printer
Page
Configuring the printer Mac OS
Advanced setup
To install the software for network or direct connection
Mac OS 9 9.1 or later
To share the printer on a locally shared network
To share among computers with the same operating system
Direct connection
Network connection
Installing the software for wireless communication
To set wireless network settings in an infrastructure network
4 When USB Printer Sharing On appears, click the My Printers tab
a Click Base Station, and then select Equivelant Network Password
d From the Connect via menu, select AirPort
Mac OS X 10.1.5 and later
7 On the Add Printer screen, click Open Print Center
8 Click Add Printer
Mac OS X 10.2.3 and later Select Rendezvous
Configuring wireless communication options
Configuring basic wireless communication settings
Classic environment for Mac OS X 10.1.5 and later
z Infrastructure recommended
Configuring wireless security settings
Types of wireless security
Configuring security options
To configure security options from the installation program
Uninstalling the printer software
Reducing interference in a wireless network
To add hardware addresses to a Wireless Access Point WAP
To uninstall the software for Windows computers
To uninstall the software for Macintosh computers
A HP supplies and accessories
Ordering printing supplies online
System requirements for ordering printing supplies
To order printing supplies
Accessories
Accessories and cables
Supplies
Ink supplies
Business communication paper
HP Office Recycled Paper
HP Multipurpose Paper
HP Premium Plus Photo Paper
Cards
Creative project papers
HP Premium Inkjet Transparency Film
HP Premium Plus Inkjet Transparency Film
B Support and warranty
Obtaining electronic support
Obtaining HP telephone support
Before you call
Country/Region
Telephone support numbers
Telephone number
84 B - Support and warranty
Country/Region
Telephone number
cscemea.html aufnehmen
Country/Region
Telephone number
For support information, call your HP service provider
86 B - Support and warranty
Country/Region
Telephone number
Hewlett-Packard limited warranty statement
Extent of limited warranty
Limitations of liability
Limitations of warranty
Local law
C Printer specifications
Printer specifications
Physical specifications
Product features and capacities
Operating system and network protocol specifications
Processor and memory specifications
90 C - Printer specifications
System requirements
Features
Functional specifications
Environmental specifications
Electrical specifications
92 C - Printer specifications
D Regulatory information
FCC statement
Shielded cables
Exposure to radio frequency radiation
Power cord statement
EMI statement Korea VCCI statement Japan Regulatory model number
LED classification Regulatory notices for wireless products
ARIB STD-T66 Japan Notice to users in Italy
Notice to users in France
Notice to users in the European Union
HP Business Inkjet 1200/1200d/1200dn/1200dtn printer
Declaration of conformity
DECLARATION OF CONFORMITY
HP Business Inkjet 1200dtwn printer
DECLARATION OF CONFORMITY
Power consumption
Environmental sustainability program
Reduction and elimination
Paper use
Material safety data sheets
Hazardous materials
Recycling
End-of-life returns
Index
Numerics
103 Index
Page
105 Index
Page
107 Index
ENWW
Page
copyright Hewlett-Packard Development Company, L.P