Resolving paper-feed problems, Tray cannot be inserted | HP 1200

Resolving paper-feed problems

This section provides solutions to common paper-feed problems.

For information on resolving jams, see Clearing jams.

Tray cannot be inserted

zWith the tray removed from the printer, turn the printer off and then on again. Reinsert the tray.

zMake sure that the tray is aligned with the printer opening.

Another paper-feed problem is occurring

Media is not supported for the printer or tray

Use only media that is supported for the printer and the tray being used.

See Understanding specifications for supported media.

Media is not picked up from tray 1 or tray 2

zMake sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

zMake sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.

zMake sure the tray is inserted properly.

Media is not coming out correctly

zMake sure the output tray extension is extended, otherwise, printed pages may fall off the printer.

zRemove excess media from the output tray. There is a limit to the number of sheets the tray can.

zIf the auto-duplex unit is not installed properly during a duplex job, media may exit through the rear of the printer. Reinstall the auto-duplex unit or close its cover.

ENWW

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HP 1200 manual Resolving paper-feed problems, Tray cannot be inserted, Another paper-feed problem is occurring

Contents

User’s Guide Page User’s Guide Copyright Information Contents HP supplies and accessories Index Resource Description Location Finding other resources for the product Front view Understanding the printer parts Back view Control panel Selecting print media Tips for selecting and using print mediaCards and envelopes Photo paper Transparencies Understanding specifications for supported mediaCustom-size media Understanding supported sizes Envelopes Understanding supported media types and weights Setting minimum marginsTray Type Weight Capacity To load tray 1 or tray Loading mediaMedia Left margin Right margin Top margin Bottom margin To configure the tray Configuring trays To change default settings for all future jobs Windows Changing print settingsTo change settings Mac OS Want to Follow these steps Printing on both sides duplexing Canceling a print jobGuidelines for printing on both sides of a To perform automatic duplexing Mac OS To perform duplexing Windows To perform manual duplexing Mac OS 9, version 9.1 and later Printing on special and custom-sized mediaTo print on special media Windows Open the Paper Type/Quality panel To print on special media Mac OS To replace an ink cartridge Replacing the ink cartridges Maintaining the printheads To clean printheads automaticallyTo check printhead health HP Inkjet Toolbox Mac OS To align the printheads To replace the printheads To clean the printhead contacts manually Enww General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer Calibrating the color Printer shuts down unexpectedly Resolving printing problemsAll printer lights are blinking Printer is not responding nothing prints Check printer setup for network environment Check the printer software installationCheck wireless communication settings Check the printhead initialization Printer takes a long time to print Printer does not accept printhead Something on the page is missing or incorrect Blank page printed Check the page-orientation setting Placement of the text or graphics is wrongCheck how the media is loaded Check the media size Check the printheads and ink cartridges Poor print quality and unexpected printoutsCheck the paper quality Check the type of media loaded in the printer Ink is smearing Meaningless characters print Output is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printing Colors do not line up properly Printout shows bleeding colorsLines or dots are missing from text or graphics Another paper-feed problem is occurring Resolving paper-feed problemsTray cannot be inserted Embedded Web server EWS cannot be opened Resolving printer management problems Problems printing an alignment Troubleshooting installation issuesProblems installing software General network troubleshooting Problems connecting to a networkProblems connecting to a wired network Clearing jams Problems setting up wireless communicationTo clear a jam Enww To avoid jams Understanding control panel parts Control panel parts Interpreting control panel lights See Network connector lights 44 4 Printer lights reference Power button and press Understanding network connector parts Network connector lights Interpreting network connector lights Overview of printer management tasks Managing the printer Use these tools If you want to Software Monitor the printer Use this tool To obtain the following information Monitor the printer Use this tool To do the following Administer the printer Manual from the IP Configuration Method drop-down list Configure network options Embedded Web server EWS Overview of printer management toolsTo open the EWS Web browser Pages Contents HP Web Jetadmin softwareEWS pages Toolbox Windows Toolbox tabs TabsContents To open the HP Inkjet Toolbox HP Inkjet Toolbox Mac OSTo view the HP Inkjet Toolbox panels HP Instant Support Security and privacy To gain access to HP Instant SupportMyPrintMileage HP Deskjet Control Panel HP Djcp To gain access to myPrintMileageWindows taskbar To print a configuration Understanding the configuration Upgrading the firmware in the printer Type copy /b path\filename portname at the command prompt Installing printer software and sharing the printer Configuring the printer WindowsDirect connection To connect the printer before the installing software To share the printer on a locally shared network Network connectionPrinters and Faxes To install the printing software on client computers To install the software on a networkTo install the printer driver using Add Printer Select Network Printer or Network Printer Server To share the printer with other computers Wireless connection 68 5 Configuring and managing the printer Advanced setup Configuring the printer Mac OSTo install the software for network or direct connection To share among computers with the same operating system To share the printer on a locally shared networkDirect connection Network connection To share among computers with different operating systems Installing the software for wireless communicationMac OS 9 9.1 and later Enww Mac OS X 10.1.5 and later Configuring basic wireless communication settings Configuring wireless communication optionsClassic environment for Mac OS X 10.1.5 and later Infrastructure recommended Types of wireless security Configuring wireless security settingsConfiguring security options To configure security options from the installation program Reducing interference in a wireless network Uninstalling the printer softwareTo add hardware addresses to a Wireless Access Point WAP To uninstall the software for Windows computers Restart the computer To uninstall the software for Macintosh computers System requirements for ordering printing supplies Ordering printing supplies onlineTo order printing supplies Supplies AccessoriesInk supplies HP Media Business communication paper Creative project papers Cards Obtaining HP telephone support Obtaining electronic supportBefore you call Web Toolbox Windows Country/Region Telephone number Telephone support numbers Cscemea.html aufnehmen Country/Region Telephone number HP Invent Extent of limited warranty Hewlett-Packard limited warranty statement Limitations of liability Limitations of warrantyLocal law Physical specifications Printer specificationsProduct features and capacities Operating system and network protocol specifications Processor and memory specifications System requirements Environmental specifications Functional specificationsElectrical specifications Shielded cables FCC statementExposure to radio frequency radiation Power cord statement LED classification Regulatory notices for wireless products Arib STD-T66 Japan 1999/5/EC issued by the Commission of the European Community HP Business Inkjet 1200/1200d/1200dn/1200dtn printer Declaration of conformity Radio Health Supplementary Information HP Business Inkjet 1200dtwn printer Environmental sustainability program Power consumptionReduction and elimination Hazardous materials Material safety data sheets End-of-life returnsRecycling Product packaging Index Index MS-DOS Index Index Index 108 Page Copyright Hewlett-Packard Development Company, L.P