HP 1200 manual Resolving printer management problems, Embedded Web server EWS cannot be opened

Pages are skewing

Make sure that media loaded in tray 1 or tray 2 is aligned to the right and front guides.

Multiple pages are being picked up

zMake sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

zMake sure that the tray is not overloaded with paper.

zWhen you load paper, avoid fanning the stack. Fanning paper can cause static electricity to build up and intensify multiple-pick problems.

zWhen reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time.

Resolving printer management problems

This section provide solutions to common problems that involve managing the printer.

Embedded Web server (EWS) cannot be opened

Check your network setup

zMake sure you are not using a phone cord to connect the printer to the network.

zMake sure the network cable is securely connected to the printer.

zMake sure the network hub, switch, or router is on and working properly.

Check the computer

Make sure the computer that you are using is connected to the network.

Check your Web browser

Make sure the Web browser meets the minimum system requirements. See Printer specifications.

Check the printer IP address

zPrint a configuration page, and then locate the printer’s IP address on the second page. See Understanding the configuration page.

zPing the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt:

C:\Ping 123.123.123.123

If the a reply appears, the IP address is correct.

36 3 - Maintaining and troubleshooting ENWW