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HP 1200 manual Maintaining and, troubleshooting, Replacing the ink cartridges

Models: 1200

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Maintaining and

3	Maintaining and
	troubleshooting

Replacing the ink cartridges

CAUTION

You can check the ink levels from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS), or the embedded Web server. For information about using these tools, see Overview of printer management tools.

After removing a cartridge from its package, install it right away. Do not remove a cartridge from the printer for long periods of time.

HP recognizes customer’s choice, but cannot guarantee the quality or reliability of non-HP ink cartridges. Printer services or repairs required as a result of using non-HP or refilled ink cartridges is not covered under warranty.

Note	To find out which ink cartridges work with your printer, see Supplies.

To replace an ink cartridge

1Ensure the printer is turned on.

2Open the ink cartridge cover by pressing and releasing it.

3Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you.

4Remove the new ink cartridge from its package.

5Insert the cartridge into its own color-coded slot. Press down firmly on the cartridge to ensure proper contact.

6Close the ink cartridge cover.

20 3 - Maintaining and troubleshooting

ENWW

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HP 1200 manual Maintaining and, troubleshooting, Replacing the ink cartridges, To replace an ink cartridge

Contents

User’s Guide Page HP Business Inkjet 1200 series printer User’s GuideCopyright Information Safety InformationTrademark Credits 3 Maintaining and troubleshooting Contents2 Using the printer 1 Getting startedB Support and warranty 5 Configuring and managing the printerA HP supplies and accessories C Printer specificationsD Regulatory information IndexResource Getting startedFinding other resources for the product Descriptionconfiguration page Understanding the printer partsFront view See Administer the printerControl panel Back viewSelecting print media Using the printerTips for selecting and using print media Cards and envelopesCustom-size media Understanding specifications for supported mediaTransparencies Understanding supported sizesTray Media sizeTray Auto-duplexWeight Setting minimum marginsUnderstanding supported media types and weights TypeMedia Loading mediaTo load tray 1 or tray Left marginConfiguring trays To configure the trayTo change default settings for all future jobs Windows Changing print settingsTo change settings from an application for current jobs Windows To change settings Mac OSGuidelines for printing on both sides of a page Canceling a print jobPrinting on both sides duplexing z Control panelTo perform duplexing Windows To perform automatic duplexing Mac OSTo perform manual duplexing Mac OS 9, version 9.1 and later Printing on special and custom-sized mediaTo print on special media Windows To print on special media Mac OS 7 Open the Paper Type/Quality panelReplacing the ink cartridges troubleshootingMaintaining and To replace an ink cartridgeMaintaining the printheads To clean printheads automaticallyz Configuration page To check printhead healthz Embedded Web server To align the printheadsz HP Inkjet Toolbox Mac OS z Toolbox WindowsTo clean the printhead contacts manually To replace the printheads13 Close the printhead latch. Ensure it is in the lock position To reset the printer Troubleshooting tips and resourcesGeneral troubleshooting tips Calibrating the colorA non-recoverable error has occurred Resolving printing problemsCheck power and power connections Check printer setupCheck any personal firewall software installed on the computer Check the printer software installationCheck printer setup for network environment Check wireless communication settingsCheck the port setting Clean the printheadCheck the system configuration Check the printer software settingsCheck color print settings Check media settingsCheck margin settings Blank page printedCheck how the media is loaded Placement of the text or graphics is wrongCheck the page-orientation setting Check the media sizeCheck the paper quality Poor print quality and unexpected printoutsCheck the printheads and ink cartridges Check the type of media loaded in the printerCheck the margin settings Check the symbol setCheck print settings Meaningless characters printInk is not filling the text or graphics completely Check the print modeCheck the paper type setting Output is faded or dull coloredColors do not line up properly Check graphics placementPrintout shows bleeding colors Lines or dots are missing from text or graphicsTray cannot be inserted Resolving paper-feed problemsAnother paper-feed problem is occurring Media is not supported for the printer or trayEmbedded Web server EWS cannot be opened Resolving printer management problemsCheck your network setup Pages are skewingProblems installing software Troubleshooting installation issuesProblems printing an alignment page Verify installation preliminariesProblems connecting to a wired network Problems connecting to a networkGeneral network troubleshooting After correcting any of the following, run the setup program againClearing jams Problems setting up wireless communicationTo clear a jam a Pull out tray b Pull the paper towards you To avoid jams 9 Paper Jam light 10 Color indicator lights 1 Configuration Page button 2 Power button and light6 Out of Paper light 7 Cancel button 8 Resume button and light Printer lights referenceLight description Interpreting control panel lightsLight pattern Explanation andExplanation and Light patternLight description recommended actionLight description Power button and press theLight pattern Explanation and1 Activity light 2 Network connector 3 Link light Network connector lightsUnderstanding network connector parts Light patternLight description Interpreting network connector lightsLight pattern Explanation andManaging the printer Configuring and managingthe printer Overview of printer management tasksuse these tools If you want touse these tools 50 5 - Configuring and managing the printerIf you want to Use this tool Monitor the printerto obtain the following information to do the following Administer the printerUse this tool See HP Web Jetadmin softwareUse this tool Configure network optionsto do the following To open the EWS Overview of printer management toolsEmbedded Web server EWS z Web browserEWS pages HP Web Jetadmin softwareContents Toolbox WindowsTabsContents Toolbox tabsTo open the HP Inkjet Toolbox HP Inkjet Toolbox Mac OSTo view the HP Inkjet Toolbox panels z Notification of device driver and firmware updates z Easy access to troubleshooting tipsz Resolution of specific device errors z Obtaining support servicesmyPrintMileage To gain access to HP Instant SupportSecurity and privacy z Toolbox Windowsz Embedded Web server Click myPrintMileage in the Other Links section To gain access to myPrintMileageHP Deskjet Control Panel HP DJCP z Windows taskbarz HP Inkjet Toolbox Mac OS Click Configuration Understanding the configuration pageTo print a configuration page z Control panel3 Type copy /b path\filename portname at the command prompt To upgrade the firmware by using the MS-DOS prompt Windows onlyUpgrading the firmware in the printer To install the software before connecting the printer recommended Configuring the printer WindowsInstalling printer software and sharing the printer Direct connectionTo connect the printer before the installing software Printers and Faxes Network connectionTo share the printer on a locally shared network Installing printer software and sharing the printerTo install the printer driver using Add Printer To install the software on a networkTo install the printing software on client computers 3 Select Network Printer or Network Printer ServerTo share the printer with other computers Wireless connectionInstalling printer software and sharing the printer Page To install the software for network or direct connection Configuring the printer Mac OSAdvanced setup Mac OS 9 9.1 or laterDirect connection To share the printer on a locally shared networkTo share among computers with the same operating system Network connection4 When USB Printer Sharing On appears, click the My Printers tab Installing the software for wireless communicationTo set wireless network settings in an infrastructure network a Click Base Station, and then select Equivelant Network Passwordd From the Connect via menu, select AirPort 8 Click Add Printer Mac OS X 10.1.5 and later7 On the Add Printer screen, click Open Print Center Mac OS X 10.2.3 and later Select RendezvousClassic environment for Mac OS X 10.1.5 and later Configuring wireless communication optionsConfiguring basic wireless communication settings z Infrastructure recommendedConfiguring security options Configuring wireless security settingsTypes of wireless security To configure security options from the installation programTo add hardware addresses to a Wireless Access Point WAP Uninstalling the printer softwareReducing interference in a wireless network To uninstall the software for Windows computersTo uninstall the software for Macintosh computers System requirements for ordering printing supplies A HP supplies and accessoriesOrdering printing supplies online To order printing suppliesSupplies AccessoriesAccessories and cables Ink suppliesHP Multipurpose Paper Business communication paperHP Office Recycled Paper HP Premium Plus Photo PaperHP Premium Inkjet Transparency Film CardsCreative project papers HP Premium Plus Inkjet Transparency FilmObtaining HP telephone support B Support and warrantyObtaining electronic support Before you callCountry/Region Telephone support numbersTelephone number Telephone number 84 B - Support and warrantyCountry/Region cscemea.html aufnehmenCountry/Region Telephone numberCountry/Region For support information, call your HP service provider86 B - Support and warranty Telephone numberHewlett-Packard limited warranty statement Extent of limited warrantyLimitations of liability Limitations of warrantyLocal law Physical specifications C Printer specificationsPrinter specifications Product features and capacitiesOperating system and network protocol specifications Processor and memory specifications90 C - Printer specifications System requirements FeaturesElectrical specifications Functional specificationsEnvironmental specifications 92 C - Printer specificationsShielded cables D Regulatory informationFCC statement Exposure to radio frequency radiationPower cord statement EMI statement Korea VCCI statement Japan Regulatory model numberLED classification Regulatory notices for wireless products ARIB STD-T66 Japan Notice to users in Italy Notice to users in FranceNotice to users in the European Union HP Business Inkjet 1200/1200d/1200dn/1200dtn printer Declaration of conformityDECLARATION OF CONFORMITY HP Business Inkjet 1200dtwn printer DECLARATION OF CONFORMITYReduction and elimination Power consumptionEnvironmental sustainability program Paper useRecycling Material safety data sheetsHazardous materials End-of-life returnsIndex Numerics103 Index Page 105 Index Page 107 Index ENWW Page copyright Hewlett-Packard Development Company, L.P