HP 1200 Calibrating the color, Troubleshooting tips and resources, General troubleshooting tips

Models: 1200

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Calibrating the color

Calibrating the color

Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the best print quality. If you are not satisfied with the appearance of the colors, you can calibrate colors manually.

zToolbox (Windows)

Click the Printer Services tab. Then, click Calibrate Color and follow the onscreen instructions.

zHP Inkjet Toolbox (Mac OS)

Click Calibrate Color and follow the onscreen instructions.

Troubleshooting tips and resources

Use the following tips and resources to resolve printing problems.

zFor paper jam, see Clearing jams.

zFor paper-feed problems, such as the paper skew and paper pick, see Resolving paper-feed problems.

Some printer problems can be resolved by resetting the printer.

To reset the printer

1While pressing the Configuration Page button, press Troubleshooting tips and resources (Resume button) three times.

2Wait about 20 seconds, and then press To reset the printer (Power button) to turn off the printer.

3Disconnect the power cord from the printer.

4Wait about 20 seconds, and then reconnect the power cord.

5Press General troubleshooting tips (Power button) to turn on the printer.

General troubleshooting tips

Ensure the following:

zPower light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up.

zMake sure the printer is in the Ready state. If lights are on or blinking, see Printer lights reference.

zNo error messages appear on the computer screen.

zPower cord and other cables are working and firmly connected to the printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is turned on. See Printer specifications for voltage requirements.

zMedia is loaded correctly in the tray and is not jammed in the printer.

zPrintheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact. Ensure you have removed the tape from each printhead.

zPrinthead latch and all covers are closed.

ENWW

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HP 1200 Calibrating the color, Troubleshooting tips and resources, General troubleshooting tips, To reset the printer