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HP 6200 Pro A2W44UT#ABA, 6200 Pro H3D90USABA 6Microtower Serial Number and Product ID Location

Models: 6200 Pro A2W44UT#ABA 6200 Pro H3D90USABA 6200 PRO QN084AW#ABA 8200 A2W54UT#ABA

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Figure 5-6Microtower Serial Number and Product ID Location

Figure 5-7Small Form Factor Serial Number and Product ID Location

74	Chapter 5 Configurations and Serial Number

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HP 6200 Pro A2W44UT#ABA, 6200 Pro H3D90USABA, 6200 PRO QN084AW#ABA manual 6Microtower Serial Number and Product ID Location

Contents

Maintenance and Service Guide HP Compaq Business PC Maintenance and Guide About This Book IiiIv About This Book Table of contents Page Standard Configuration Features Serial Number Location Smart ATA Drives Cable Management Hard Drive CapacitiesRemoval and Replacement Procedures Microtower MT Chassis 128 Page Appendix C Post Error Messages 250 Contacting Customer Support 306 Accessing DPS Through Computer Setup 312CMT Specifications 327 328 SFF Specifications 330 Usdt Specifications 331 XiiInstalling and Customizing the Software Installing the Windows Operating SystemCustomizing the Monitor Display Windows systems Downloading Microsoft Windows UpdatesInstalling or Upgrading Device Drivers Windows systems Accessing Disk Image ISO Files Launching Windows XP from WindowsComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 Utilities2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Exit Computer Setup-Storage3Computer Setup-Storage OptionDescriptionDevice ConfigurationSata Defaults Sata Emulation Removable Media BootStorage Options Max eSATA Speed some modelsBoot Order Computer Setup-Security4Computer Setup-Security Shortcut to Temporarily Override Boot OrderPassword Options Power-OnPassword Smart Cover someSlot Security Network BootUSB Security System IDsComputer Setup F10 Utilities Computer Setup-Power 5Computer Setup-PowerOption Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Bios Power-OnBus Options VGA ConfigurationAMT Configuration Device OptionsRecovering the Configuration Settings Illustrated parts catalog Convertible minitower CMT chassis spare partsComputer system components Description Spare part number CablesConvertible minitower CMT chassis spare parts Misc parts Description Spare part number Hard drive DrivesItem Description Spare part number Optical driveMisc boards Sequential part number listingConvertible minitower CMT chassis spare parts Illustrated parts catalog Convertible minitower CMT chassis spare parts Illustrated parts catalog Convertible minitower CMT chassis spare parts Illustrated parts catalog Description Spare part number Front bezel Microtower MT chassis spare partsComputer major components Cables Misc parts 397117-001 Misc boards Sequential part number listing Microtower MT chassis spare parts Illustrated parts catalog Microtower MT chassis spare parts Illustrated parts catalog Microtower MT chassis spare parts AC adapter Description Spare part number Access panelUltra-Slim Desktop Usdt chassis spare parts Cables Misc parts Stand Chassis fan, frontWlan Antenna Hardware Kit Description Spare part number Optical drive Ultra-Slim Desktop Usdt chassis spare parts Illustrated parts catalog Ultra-Slim Desktop Usdt chassis spare parts Illustrated parts catalog Ultra-Slim Desktop Usdt chassis spare parts Small Form Factor SFF chassis spare parts Cables Misc parts Description Spare part number Solenoid lock GB Solid-state drive 646809-001 607817-001 Sequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Page Preventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Personal Grounding Methods and EquipmentGrounding the Work Area Method VoltageOperating Guidelines Recommended Materials and EquipmentRoutine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the Monitor Service ConsiderationsCleaning the Keyboard Cleaning the MouseTools and Software Requirements Power Supply FanCables and Connectors ScrewsLithium Coin Cell Battery Hard DrivesSmart ATA Drives Sata Hard DrivesSata Hard Drive Cables Cable ManagementHard Drive Capacities Configurations and Serial Number Standard Configuration Features2Microtower Configuration 4Ultra-Slim Desktop Configuration Serial Number Location6Microtower Serial Number and Product ID Location Page Preparation for Disassembly Computer Access Panel Description Spare part number Access panel 646819-001Front Bezel Description Spare part number Front bezel 646822-0014Installing the Front Bezel Security Screw Front Bezel SecurityBezel Blanks 1System Board Connections System Board Connector System Board Label Color ComponentSystem Board Connections DDR3-SDRAM DIMMs MemoryDIMMs Populating Dimm Sockets Installing DIMMs Page Expansion Card 9Removing an Expansion Slot Cover Expansion Card Page Page Drives Drive Positions 2Drive PositionsRemoving a Drive from a Drive Bay Page Page Installing Drives Media19Extra Guide Screw Locations Guide Screw DeviceInstalling a 5.25-inch Drive into a Drive Bay Page Installing a Hard Drive into an Internal Drive Bay Page 27Installing a Hard Drive into the Lower Two Bays Drives Page Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive 32Removing the Thermal Sensor Drives Page Page Page Hood Sensor Description Spare part number Hood sensor 638816-001Front I/O, USB Assembly Page Power Switch Assembly Speaker Description Spare part number Speaker 645330-001Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Fan sink Description Spare part number Fan sink 643907-001Page Intel Core i5 processors ProcessorDescription Spare part number Intel Core i7 processor Intel Core i3 processorsPage Secure the locking lever Power Supply System Board Page Changing from a Minitower to a Desktop Configuration Page Changing from a Desktop to a Minitower Configuration Page Page Removal and Replacement Procedures Microtower MT Chassis 1Removing the Computer Access Panel Description Spare part number Access panel 646825-001Remove the access panel Computer Access Panel on Description Spare part number Front bezel 646826-0013Removing a Bezel Blank Bezel Blanks 48200 Elite Series System Board Connections 18200 Elite Series System Board Connections56200 Pro Series System Board Connections 26200 Pro Series System Board Connections134 Removal and Replacement Procedures Microtower MT Chassis Populating Dimm Sockets 136 Removal and Replacement Procedures Microtower MT Chassis Page Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Page Drive Positions 3Drive PositionsDrives 14Extra Guide Screw Locations Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay Page Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 18Sliding the Drives into the Drive CagePage Installing a Hard Drive into an Internal Drive Bay Removing a Hard Drive from a Drive BayPage 24Securing the Drive in the Adapter Bracket Drives Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Page Page Speaker Description Spare part number Rear chassis fan 636922-001 Page Power Supply Page For use in 6200 Pro Series models Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001Description Spare part number Front bezel 646814-001 3Removing a bezel blank Replace the front bezel DDR3-SDRAM DIMMs Installing DIMMs Page Expansion Card 6Removing an expansion slot cover Expansion Card Page Page White 1st Optical Drive 126200 Pro Series system board connections Drives Drive Positions Installing and Removing Drives Removing a 5.25-inch Drive from a Drive Bay 15Removing the 5.25-inch Drive Removing a 3.5-inch Drive from a Drive Bay Installing a 3.5-inch Drive into a Drive Bay Page Page 24Removing the Hard Drive Drives Page Fan duct Description Spare part number Fan duct 636921-001Description Spare part number Front fan 645327-001 Page Hood Sensor Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 34Loosening the heat sink screws 200 Page Description Spare part number Intel Core i7 processors Page Page Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Preparation for Disassembly Description Spare part number Access panel 646816-001 Description Spare part number Front bezel 646817-001 Bezel Blank 3Removing a bezel blank Bezel Blank4System board connections SODIMMs DDR3-SDRAM SODIMMsDescription System Board Label Socket Color Populating Sodimm Sockets1SODIMM socket locations Installing SODIMMs 6Removing a Sodimm MemoryPage Front Fan Description Spare part number Front fan 646813-001Optical Drive Removing the Optical DrivePreparing the New Optical Drive 10Aligning the release latch Optical DriveInstalling the New Optical Drive Hard Drive 12Unlocking the hard drive carrier Hard DrivePage Page Page Optical Drive Rail Card Reader Description Spare part number Card reader 593235-001Page Description Spare part number Speaker 647447-001 Description Spare part number Heat sink 587456-001 Page 2600S, 2.8 GHz, 8-MB L3 cache, 95W 638419-001 Page Secure the locking lever TV Tuner or Wlan Module Hood Sensor System Board Page Rear Fan Description Spare part number Rear fan 605155-001Page Changing from Desktop to Tower Configuration Port Cover Description Spare part number Port cover 646818-001Power Supply, External 36Removing a port coverBattery Replacement Lift the battery out of its holder Figure A-2Removing and Replacing a Coin Cell Battery TypePage Japanese Power Cord Requirements General RequirementsCountry Accrediting Agency Country-Specific RequirementsCountry-Specific Requirements 249 Post Error Messages Table C-1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Sata Emulation to IDE, and select File Under Storage DPS Self-testChange Storage Storage Options Save Changes and Exit. ReenterAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Table C-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Activity Beeps Possible Cause Once a bad card is identified, remove Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Refer to Helpful Hints on page 264 in this guidePage Table D-1Solving General Problems Solving General Problems266 Appendix D Troubleshooting Without Diagnostics Poor performance is experienced Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution 268 Appendix D Troubleshooting Without Diagnostics Run Windows XP or Start All ProgramsSolving General Problems Table D-2Solving Power Problems Solving Power Problems270 Appendix D Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause SolutionVoltage. Proper voltage setting depends on your region Table D-3Solving Diskette Problems Solving Diskette Problems272 Appendix D Troubleshooting Without Diagnostics Diskette drive cannot read a diskette Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Storage Storage Options274 Appendix D Troubleshooting Without Diagnostics Solving Hard Drive Problems Table D-4Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution 276 Appendix D Troubleshooting Without DiagnosticsStorage Boot Order list Device Configuration Computer seems to be locked up Cause SolutionTable D-5Solving Media Card Reader Problems Solving Media Card Reader Problems278 Appendix D Troubleshooting Without Diagnostics Can not write to the media card Cause SolutionSolving Media Card Reader Problems 279 Table D-6Solving Display Problems Solving Display Problems280 Appendix D Troubleshooting Without Diagnostics Blank screen no video Cause SolutionDim characters Cause Solution Out of Range displays on screen Cause Solution 282 Appendix D Troubleshooting Without DiagnosticsImage is not centered Cause Solution Select ImageControl/ Horizontal Position or VerticalSystem Tools Character Map. You can copy Certain typed symbols do not appear correct Cause SolutionSymbol. Click Start All Programs Accessories Table D-7Solving Audio Problems Solving Audio Problems284 Appendix D Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause Solution Advanced Device Options Internal SpeakerTable D-8Solving Printer Problems Solving Printer Problems286 Appendix D Troubleshooting Without Diagnostics Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Printer is offline Cause SolutionTable D-9Solving Keyboard Problems Solving Keyboard and Mouse Problems288 Appendix D Troubleshooting Without Diagnostics DownSolving Keyboard and Mouse Problems 289 Table D-10Solving Mouse ProblemsTable D-11Solving Hardware Installation Problems Solving Hardware Installation Problems290 Appendix D Troubleshooting Without Diagnostics Solving Hardware Installation Problems 291 Computer will not start Cause SolutionTable D-12Solving Network Problems Solving Network Problems292 Appendix D Troubleshooting Without Diagnostics Wake-on-LAN feature is not functioning Cause SolutionSelect Start Control Panel Click ConfigureSelect Advanced Device Options S5 Wake on Double-clickNetwork ConnectionsDiagnostics reports a failure Cause Solution 294 Appendix D Troubleshooting Without DiagnosticsNetwork status link light never flashes Cause Solution New network card will not boot Cause Solution Table D-13Solving Memory Problems Solving Memory Problems296 Appendix D Troubleshooting Without Diagnostics Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Solving Processor ProblemsTable D-14Solving Processor Problems Insufficient memory error during operation Cause SolutionTable D-15Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems298 Appendix D Troubleshooting Without Diagnostics Cause SolutionOn Options Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Table D-16Solving USB Flash Drive Problems Solving USB Flash Drive Problems300 Appendix D Troubleshooting Without Diagnostics Disconnect the drive cable from the system boardPorts under Security Device Security USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution 302 Appendix D Troubleshooting Without Diagnostics Solving Front Panel Component ProblemsSolving Internet Access Problems Table D-17Solving Front Panel Component ProblemsSolving Internet Access Problems 303 304 Appendix D Troubleshooting Without Diagnostics Solving Software Problems Table D-19Solving Software ProblemsContacting Customer Support Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Figure E-1 Cmos buttonDrive Protection System DPS Accessing DPS Through Computer Setup Select Storage DPS Self-TestHewlett-Packard Vision Diagnostics Accessing HP Vision DiagnosticsSurvey Tab Test Tab Status TabErrors Tab History TabHelp Tab Saving and Printing Information in HP Vision DiagnosticsDownloading the Latest Version of HP Vision Diagnostics Protecting the Software Click the Download buttonWindows 7 Backup and Recovery Backing up your informationSelect Start All Programs Maintenance Backup and Restore Performing a recovery Using the Windows recovery toolsUsing F11 Follow the on-screen instructions Windows Vista Backup and RecoveryFollow the on-screen instructions Click Next Performing a recovery Using the Windows recovery tools Under I need help immediately, tap System Recovery Table I-1Specifications CMT SpecificationsCMT Specifications Table I-2Specifications MT SpecificationsAppendix I Specifications Standard EfficiencyMT Specifications Rated Input Current SFF SpecificationsTable I-3Specifications Table I-4Specifications Usdt SpecificationsUsdt Specifications Backing up 307 Clearing and resetting 309 IndexSFF 184 SFF locations 183Usdt spare part number Spare part number Index Usdt hard drive 223215 Usdt optical drive 202 SFF speaker 199 SFF system board 207 196 SFF power supply 205MT speaker 162 Usdt card reader 228 Usdt front bezel 212 IndexPower supply, spare part Sata238 Usdt spare part number System board connections 132