HP 8200 A2W54UT#ABA manual On Options, Movie will not play in the DVD drive Cause Solution

Table D-15Solving CD-ROM and DVD Problems (continued)

Drive not found (identified).

Cause	Solution
The system may not have automatically recognized a newly	See reconfiguration directions in the Solving Hardware
installed device.	Installation Problems on page 290 section. If the system still
	does not recognize the new device, check to see if the device
	is listed within Computer Setup. If it is listed, the probable
	cause is a driver problem. If it is not listed, the probable cause
	is a hardware problem.
	If this is a newly installed drive, run the Computer Setup utility
	and try adding a POST delay under Advanced > Power-
	On Options.
The device is attached to a SATA port that has been hidden in	Run the Computer Setup utility and ensure Device Available
Computer Setup.	is selected for the device's SATA port in Security > Device
	Security.
Drive responds slowly immediately after power-up.	Run Computer Setup and increase the POST Delay in
	Advanced > Power-On Options.
CD-ROM or DVD devices are not detected or driver is not loaded.
Cause	Solution
Drive is not connected properly or not properly configured.	See the documentation that came with the optional device.
Movie will not play in the DVD drive.
Cause	Solution
Movie may be regionalized for a different country.	See the documentation that came with the DVD drive.
Decoder software is not installed.	Install decoder software.
Damaged media.	Replace media.
Movie rating locked out by parental lock.	Use DVD software to remove parental lock.
Media installed upside down.	Reinstall media.

Cannot eject compact disc (tray-load unit).

Cause Solution

Disc not properly seated in the drive.

Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.

Solving CD-ROM and DVD Problems 299