HP 6200 Pro H3D90USABA Solving Memory Problems, Appendix D Troubleshooting Without Diagnostics

System setup utility reports unprogrammed EEPROM.

Cause	Solution
Unprogrammed EEPROM.	Contact an authorized service provider.

Solving Memory Problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

CAUTION: Power may still be supplied to the DIMMs when the computer is turned off (depending on the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module.

For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the computer will not boot the operating system.

NOTE: The memory count will be affected by configurations with the Management Engine (ME) enabled. The ME uses 8MB of system memory in single channel mode or 16MB of memory in dual- channel mode to download, decompress, and execute the ME firmware for Out-of-Band (OOB), third- party data storage, and other management functions.

Table D-13Solving Memory Problems

System will not boot or does not function properly after installing additional memory modules.

Cause	Solution
A memory module is not installed in the DIMM1 or XMM1	Ensure that a memory module is installed in the DIMM1 or
socket.	XMM1 socket on the system board. This socket must be
	populated with a memory module.
Memory module is not the correct type or speed grade for the	Replace module with the correct industry-standard device for
system or the new memory module is not seated properly.	the computer. On some models, ECC and non-ECC memory
	modules cannot be mixed.
Out of memory error.
Cause	Solution
Memory configuration may not be set up correctly.	Use the Device Manager to check memory configuration.
You have run out of memory to run the application.	Check the application documentation to determine the
	memory requirements.

296 Appendix D Troubleshooting Without Diagnostics