Table D-4Solving Hard Drive Problems (continued)

Drive not found (identified).

Cause

Solution

 

 

The device is attached to a SATA port that has been hidden in

Run the Computer Setup utility and ensure Device Available

Computer Setup.

is selected for the device's SATA port in Security > Device

 

Security.

 

 

Drive responds slowly immediately after power-up.

Run Computer Setup and increase the POST Delay in

 

Advanced > Power-On Options.

 

 

Nonsystem disk/NTLDR missing message.

 

 

 

Cause

Solution

The system is trying to start from a diskette that is not bootable.

Remove the diskette from the diskette drive.

The system is trying to start from the hard drive but the hard drive may have been damaged.

1.Insert a bootable diskette into the diskette drive and restart the computer.

2.Check the hard drive format using fdisk: If NTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed.

System files missing or not properly installed.

1.Insert a bootable diskette into the diskette drive and restart the computer.

2.Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed.

 

3. Install system files for the appropriate operating system.

 

 

Hard drive boot has been disabled in Computer Setup.

Run the Computer Setup utility and enable the hard drive entry

 

in the Storage > Boot Order list.

 

 

Bootable hard drive is not attached as first in a multi-hard

If attempting to boot from a hard drive, ensure it is attached to

drive configuration.

the system board dark blue SATA connector.

 

 

Bootable hard drive's controller is not listed first in the Boot

Run the Computer Setup utility and select Storage > Boot

Order.

Order and ensure the bootable hard drive's controller is

 

listed immediately under the Hard Drive entry.

 

 

Computer will not boot from hard drive.

 

 

 

Cause

Solution

 

 

The device is attached to a SATA port that has been hidden in

Run the Computer Setup utility and ensure Device Available

Computer Setup.

is selected for the device's SATA port in Security > Device

 

Security.

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

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Appendix D Troubleshooting Without Diagnostics

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HP 6200 Pro H3D90USABA, 6200 PRO QN084AW#ABA manual Appendix D Troubleshooting Without Diagnostics, Storage Boot Order list