Chapter 12
If this did not solve the issue, try the next solution.
Solution 4: Check the cable connections to the product
Solution: If the product is not properly connected to the computer, communication errors can occur
Troubleshooting
If the connections are secure, and nothing has printed several minutes after you sent a print job to the product, check the status of the product. In the HP Photosmart Software, click Settings, and then click Status.
For more information, see:
After setting up the product, it does not print
Cause: The computer was not communicating with the product.
If this did not solve the issue, try the next solution.
Solution 5: Load more paper in the input tray
Solution: Load paper in the input tray.
For more information, see:
Load full-size paper
Cause: The product was out of paper.
If this did not solve the issue, try the next solution.
118 Troubleshooting
