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HP
F2200
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F2200
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Troubleshooting
Specification
Install
Material safety data sheets
Errors
Symbols/Numerics
Warranty
Print cartridge problem
Solution 1 Reset the product
Setup Guide
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Chapter 4
How do I?
18 How do I?
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Contents
HP Deskjet F2200 All-in-One series Windows Help
HP Deskjet F2200 All-in-One series
Page
Contents
Use the copy features
Use the scan features
Maintain the HP All-in-One
Troubleshooting
Contents
Technical information
HP warranty and support
Index
Contents
HP Deskjet F2200 All-in- One series Help
Chapter
HP All-in-One at a glance
HP All-in-One overview
Copy
Scan
Label
Control panel buttons
Control panel buttons
Light status
Status light overview
Use the HP Photosmart software
HP All-in-One overview
Find more information
Setup Guide
Chapter
How do I?
How do I?
Connection information
To enable printer sharing on a Windows computer
Supported connection types
Use printer sharing
Connection information
Load originals
Load originals and load paper
Choose papers for printing and copying
To load an original on the glass
Recommended papers for printing and copying
Papers to avoid
Recommended papers for printing only
Load paper
Additional papers to avoid when copying
Load full-size paper
Papers to avoid for all print and copy jobs
To load full-size paper
Load 10 x 15 cm 4 x 6 inch photo paper
Load index cards
To load photo paper in the input tray
Related topics
To load index cards in the input tray
Load envelopes
Load other types of paper
To load envelopes
HP Iron-On Transfers for printing only
Related topics
Print from your computer
Print from a software application
To print from a software application
Change the print settings for the current job
Make the HP All-in-One the default printer
Set the paper size
To set the paper size
View the print resolution
Set the paper type for printing
To set the paper type for printing
Change the print speed or quality
To view the print resolution
Change the page orientation
To select a print speed or quality
Preview your print job
Scale the document size
To scale the document size
To preview your print job
To change the default print settings
Change the default print settings
Printing shortcuts
Create printing shortcuts
Delete printing shortcuts
Perform special print jobs
To create a printing shortcut
Click the Printing Shortcuts tab
To print a borderless image
Print a borderless image
To print a photo on photo paper
Print a photo on photo paper
Off applies no HP Real Life Technologies to the image
Print using Maximum dpi
To print in Maximum dpi mode
Print on both sides
To print on both sides
Print a multiple-page document as a booklet
11 9
To print a multiple-page document as a booklet
Left-edge binding for left-to-right languages
To print multiple pages on a single sheet
Print multiple pages on a single sheet
To print a multiple-page document in reverse order
Print a multiple-page document in reverse order
Print on transparencies
Reverse an image for iron-on transfers
To reverse an image for iron-on transfers
To print on transparencies
To print a group of addresses on labels or envelopes
Print a group of addresses on labels or envelopes
Print a poster
Expand Document Options, and then expand Printer Features
Print a Web
To print a poster
Stop a print job
To stop a print job from the computer Windows 2000 users
Resume a print job
To resume a print job from the control panel
To resume a print job from the computer Windows Vista users
To resume a print job from the computer Windows 2000 users
Use the copy features
Make a copy
Set the copy paper type
Press Start Copy Black or Start Copy Color
Change copy speed
To make a Fast copy
Make multiple copies of the same original
Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo
Copy a two-page black-and-white document
To copy a two-page document from the control panel
Press Start Copy Black
To make a borderless copy of a photo from the control panel
Stop copying
Press Start Copy Color
To stop copying
Related topics
Scan an original
Use the scan features
Scan
Edit a scanned image
Edit a scanned preview image
Edit a scanned document
To scan to a computer
To stop scanning
Stop scanning
Clean the exterior
Clean the HP All-in-One
Clean the glass
To clean the glass
To clean the lid backing
Clean the lid backing
Print a self-test report
Work with print cartridges
To print a self-test report
Handle the print cartridges
Replace the print cartridges
Check the estimated ink levels
To check the ink levels from the HP Photosmart Software
Printer Toolbox appears Click the Estimated Ink Level tab
To replace the print cartridges
Choose the right cartridge combination
Maintain the HP All-in-One
Maintain the HP All-in-One
Ink-backup mode output
Use ink-backup mode
Exit ink-backup mode
Use a photo print cartridge
Store the print cartridges
Print cartridge storage and handling
Print cartridge protector
Align the print cartridges
To align newly installed print cartridges
Clean the print cartridges
Clean the print cartridge contacts
To clean the print cartridge contacts
Clean the area around the ink nozzles
To clean the area around the ink nozzles
Clean the print cartridges
Remedy
Remove ink from your skin and clothing
To order print cartridges from your desktop
Shop for ink supplies
Shop for ink supplies
Hardware setup troubleshooting
Troubleshooting
Troubleshooting common setup issues
View the Readme file
Solution 1 Make sure the power cord is connected
Solution
Product will not turn on
Solution 2 Press the On button more slowly
After setting up the product, it does not print
Software installation troubleshooting
Minimum System Checks screen appears
To start the installation from a Windows computer
Red X appears on the USB connect prompt
To retry the USB connection
Some of the buttons are missing in the HP Solution Center
Received a message that an Unknown Error has occurred
Registration screen does not appear
Uninstall and reinstall the software
To uninstall from a Windows computer
To clear a paper jam from the rear access door
Paper jams
Clear paper jams
Information on paper
Print cartridge troubleshooting
Information on print cartridges
Resolving print cartridge problems
Resolving print cartridge error messages
To troubleshoot the print cartridges
To verify and install the correct print cartridges
Solution 1 Remove and reinstall the print cartridges
Solution 3 Print in ink-backup mode
Solution 2 Clean the print cartridge contacts
To troubleshoot print quality issues
Print quality troubleshooting
Wrong, inaccurate, or bleeding colors
Solution 1 HP recommends using genuine HP print cartridges
Solution 3 Check the paper type
Solution 2 Check the paper loaded in the input tray
Solution 5 Check the print settings
Solution 4 Check to see if the product is in ink-backup mode
Solution 6 Clean the print cartridges
Solution 2 Check the print settings
Ink is not filling the text or graphics completely
Solution 4 Clean the print cartridges
Solution 2 Check the print quality setting
Solution 1 Check the paper type
Solution 3 Rotate the image
Solution 1 Make sure the paper is loaded correctly
Printouts have horizontal streaks or lines
Solution 5 Clean the print cartridges
Solution 4 Clean the print cartridge nozzles
Printouts are faded or have dull colors
For more information, see
Solution 2 Check the paper type
Solution 1 Check the print settings
Printouts seem blurry or fuzzy
Solution 4 Clean the glass
Printouts have vertical streaks
Solution 2 Check the resolution of the image
Solution 3 Check the rear access door
Solution 2 Make sure only one type of paper is loaded
Solution 1 Print on a page of plain paper
Printouts are slanted or skewed
Solution 2 Wait while the ink dries
Paper is not picked up from the input tray
Text edges are jagged
Solution 1 Reload the envelopes in the input tray
Print troubleshooting
Solution 2 Load a different type of envelope
Envelopes print incorrectly
Solution 2 Use the appropriate media
Solution 1 Print from the HP Photosmart Software
Borderless printing produces unexpected results
Product is not responding
Solution 2 Check for a paper jam
Solution 1 Wait for the product to finish other tasks
Solution 3 Load more paper in the input tray
Solution 4 Check for a print carriage stall
Solution 5 Check the cable connections to the product
Solution 6 Make sure that the product is turned on
Solution 7 Restart the product
Solution 9 Check the print queue for canceled jobs
Solution 8 Check the print driver status
Solution 1 Restart the product and your computer
Product prints meaningless characters
Solution 2 Try printing another document
Nothing happens when I try to print
Solution 1 Make sure that the product is turned on
Solution 2 Wait for the product to finish other tasks
Solution 5 Load more paper in the input tray
Solution 4 Check the cable connections to the product
Solution 7 Check for a print carriage stall
Solution 6 Check for a paper jam
Margins are not printing as expected
Pages in my document came out in the wrong order
To check your margin settings
Solution 2 Make sure that the paper size setting is correct
Solution 3 Check the paper guide position
Text or graphics are cut off at the edge
Solution 1 Check the margins in your software application
Solution 1 Check the ink levels in the print cartridges
Solution 3 Remove and reload the paper in the input tray
Blank page came out while printing
To preview the print layout
Solution 4 Check the print cartridges for protective tape
Solution 2 Check for blank pages at the end of the document
Copy troubleshooting
Solution 3 Wait for the product to finish other tasks
Nothing happens when I try to copy
Solution 5 Check for a paper jam
Solution 1 Place the original correctly on the glass
Parts of the original do not appear or are cut off
Solution 2 Clean the scanner glass
Printout is blank
Printout appears enlarged on
Solution 1 Resize the image
Solution 2 Check the ink levels in the print cartridges
Solution 2 Use photo paper
Borderless copy has white space around the edges
Solution 1 Make sure your computer is turned on
Scan troubleshooting
Scan fails
Scan halts
Solution 5 Make sure you have sufficient computer memory
Scanned image is incorrectly cropped
Scanned image is blank
Scanned image has incorrect page layout
Text format is incorrect
To adjust the brightness
Text is incorrect or missing
Scanned image shows dotted lines instead of text
Flashing lights
Errors
On light Paper Light
Product messages
Solution 1 Check for a paper jam
Mechanism error
Door open
Firmware revision mismatch
Solution 2 Make sure the print carriage is not blocked
Scan errors
Memory is full
Solution 1 Uninstall and reinstall the software
To refresh the Windows Device Manager
Solution 2 Refresh the Windows Device Manager
Solution 4 Check the status of the product
Solution 3 Check the Digital Imaging Monitor
Cause The Digital Imaging Monitor was not running
To check the status of the product
To check the power supply
Solution 5 Check the power supply
To check the USB connection
Solution 6 Check the USB cable connection
To scan using WIA
Solution 7 Scan with Windows Image Acquisition WIA
Solution 8 Disable the Lexbces service
To restart the service
On the General tab, in the Service status area, click Start
Computer Management screen appears
Solution 9 Run the Scan Diagnostic utility
Solution 10 Install a patch
Solution 11 Check the USB chipset and controller
To check the USB chipset and controller
Power connection Power cord and adaptor
More information about using a USB hub
Solution 12 Uninstall the software and reset the product
To uninstall the software and reset the product
To uninstall the software completely
To run the Disk Cleanup utility
More information about the Disk Cleanup utility
Click the check box next to Do not show this message again
To install the software
Solution 1 Print a self-test report
Unable to print
Solution 3 Disconnect and reconnect the USB cable
Solution 2 Clear the print queue
To clear the print queue
To disconnect and reconnect the USB cable
To verify that the product is set as the default printer
Solution 4 Verify the driver configuration
Solution 5 Check if the printer is paused or offline
To verify the print driver
To check if the printer is paused or offline
Solution 7 Restart the print spooler
Solution 6 Clear the print queue manually
To clear the print queue manually
To stop and restart the print spooler
Product might not be correctly installed
Solution 8 Check the software application
Solution 1 Reset the product
To verify the software application
Solution 2 Check the power cord and USB cable
To check the USB connection
Solution 4 Uninstall and reinstall the product
Solution 3 Restart the computer
Product was not found
Solution 2 Check the power cord and USB cable
To check the USB connection
Solution 3 Restart the computer
Product could not find available scan destinations
Solution 1 Restart the computer
To uninstall and reinstall the software
To uninstall and reinstall the software
Error occurred while communicating with the product
To check the USB connection
Solution 3 Restart the computer
Solution 6 Contact HP support for service
File messages
Error reading or writing the file
File not found
File format not supported
General user messages
No scan options
Paper messages
Out of disk space
Cannot load paper from input tray
Solution 2 Check the paper type and the print settings
Solution 1 Replace the rear door of the product
Out of paper
To check the paper in the input tray
To set the paper size
Letter or A4 Appropriate listed envelope size
Solution 3 Clean the rollers
Solution 4 Contact HP support
To clean the rollers
Paper jam or misfeed
Power and connection messages
Paper mismatch
Wrong paper width
Solution 1 Make sure the product is turned on
HP All-in-One not found
Communication test failed
Two-way communication lost
Improper shutdown
Print cartridge messages
Non-HP cartridges installed
Previously used genuine HP cartridges installed
Original HP ink has been depleted
Low on ink
Printing in ink-backup mode
Print carriage is stalled
To clear the print carriage
Solution 2 Clear the print carriage
If the print carriage is stuck on the right side
If the print carriage is stuck on the left side
To check for a paper jam in the rear access door
Solution 3 Check the power source
Need alignment or alignment failed
Solution 3 Check if print cartridges are fully inserted
Solution 4 Align newly installed print cartridges
Solution 5 Print cartridge or sensor might be defective
Solution 1 Remove and reinsert the print cartridges
To make sure the print cartridges are installed correctly
Print cartridges missing or not detected
Solution Clean the print cartridge contacts
To clean the print cartridge contacts
Copper-colored contacts Ink nozzles do not clean
Incompatible print cartridges
Solution 3 Replace the print cartridges
Print cartridges in wrong slot
Solution 2 Contact HP customer support
Troubleshooting
To determine which print cartridge is having the problem
Print cartridge problem
Solution 1 Remove and reinsert the print cartridges
To make sure the print cartridges are installed correctly
Solution 2 Clean the print cartridge contacts
Copper-colored contacts Ink nozzles do not clean
Solution 3 Replace the print cartridges
Troubleshooting
Warranty
HP warranty and support
Phone support period
Before you call HP customer support
After the phone support period
Placing a call
HP Korea customer support
Prepare the product for shipment
HP warranty and support
Technical information
Specifications
Environmental product stewardship program
Paper use
Material safety data sheets
Plastics
Recycling program
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
FCC statement
Regulatory notices
Toxic and hazardous substance table
HP Deskjet F2200 All-in-One series declaration of conformity
Technical information
Index
Symbols/Numerics
Index
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