13 Support and Other Resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•Product model names and numbers
•Technical support registration number (if applicable)
•Product serial numbers
•Error messages
•Operating system type and revision level
•Detailed questions
Specify the type of support you are requesting:
HP 3PAR storage system | Support request |
HP 3PAR StoreServ 7200, 7400, and 7450 Storage | StoreServ 7000 Storage |
systems |
|
HP 3PAR StoreServ 10000 Storage systems | 3PAR or 3PAR Storage |
HP 3PAR |
|
HP 3PAR |
|
HP 3PAR documentation
For information about: | See: |
Supported hardware and software platforms | The Single Point of Connectivity Knowledge for HP |
| Storage Products (SPOCK) website: |
| SPOCK (http://www.hp.com/storage/spock) |
Locating HP 3PAR documents | The HP Storage Information Library: |
| Storage Information Library |
| (http://www.hp.com/go/storage/docs/) |
| By default, HP 3PAR Storage is selected under Products |
| and Solutions. |
Customer Self Repair procedures (media) | The HP Customer Self Repair Services Media Library: |
| Customer Self Repair Services Media Library |
| (http://h20464.www2.hp.com/index.html) |
| Under Product category, select Storage. Under Product |
| family, select 3PAR Storage Systems for HP 3PAR |
| |
| or 3PAR StoreServ Storage for HP 3PAR StoreServ |
| 10000 and 7000 Storage Systems. |
HP 3PAR storage system software | |
Storage concepts and terminology | HP 3PAR StoreServ Storage Concepts Guide |
Using the HP 3PAR Management Console (GUI) to configure | HP 3PAR Management Console User's Guide |
and administer HP 3PAR storage systems |
|
102 Support and Other Resources
