
Problem: There could be a problem with communication or access.
Solution: Logs will show the exact cause as an exception trace. Configuration (remote IP access, local access) of the ECOM might need to be rectified.
OIUERRAPP0011 = "EMC Provider WBEM Connection, Malformed URL.";
OIURSLAPP0011 = "Application internal error, see Log file for details. Contact HP Support."
Problem: This would indicate a defect in accessing the provider due to incorrect protocol (HTTP, HTTPS allowed), or no protocol at all.
Solution: Try different combinations of secure settings and port settings in the HP 3PAR Online Import Utility CLI command. Verify enabled ports on the
OIUERRAPP0012 = "EMC Provider WBEM Connection, Client initialization error.";
OIURSLAPP0012 = "Application internal error, see Log file for details. Contact HP Support."
Problem: This might be caused by a blank user name or password when connecting to
Solution: Ensure that the user name and password are specified.
OIUERRAPP0015 =
OIURSLAPP0015 = "Please check
Problem: The wrong IP address or wrong port is specified for
Solution: Use correct
OIUERRAPP0016 =
OIURSLAPP0016 = "Please check
Problem: The
Solution: Use correct
Troubleshooting Issues
Not able to add a source EMC Storage system
Possible causes:
•EMC
•Invalid source array UID specified when executing the addsource command (no error message displayed).
•Invalid user and/or password provided for EMC
•Invalid IP Address or Port (secure/unsecure) provided for EMC
•EMC
•EMC
•The HP 3PAR Online Import Utility server and EMC
•EMC
•The EMC Storage system is running an unsupported firmware version.
Solution: Check each of the above conditions to identify which may be causing the problem, then resolve it.
94 Troubleshooting