EMC SMI-S Provider Server Logs and Output

When an issue occurs, get all the EMC SMI-S Provider server logs and output to assist with troubleshooting. Use the following action and commands to get the logs and output.

•Go to this file location to get the EMC SMI-S Provider logs:

◦Windows: C:\Program Files\EMC\ECIM\ECOM\log\cimomlog

•Get EMC SMI-S Provider output by issuing these commands:

◦dv command to see EMC SMI-S Provider version information and lists of storage systems being managed by EMC SMI-S Provider.

Example 59 dv command

(localhost:5988) ? dv

◦eq command to see storage system information in the format that is being passed to the EMC plugin for all storage systems being managed by the EMC SMI-S Provider.

NOTE: Select statement parameters are case-sensitive and should be entered as displayed below.

Example 60 eq command

(localhost:5988) ? eq Query Language[DMTF:CQL]:

Query []: select Tag,ElementName,Manufacturer,Model from Clar_ArrayChassis

Increasing the EMC SMI-S Provider Server Logging Level

Perform the following steps to set the SMI-S log to the most verbose level:

1.Log into the ECOM administration interface.

2.Select Log Options.

3.Set the Log file to CIMOMLOG.

4.Set the Log Severity to NAVI_TRACE.

5.Set Trace Settings to turn on all 3 traces.

6.Save the Log Setting.

Troubleshooting Communication Between the HP 3PAR Online Import Utility Server and EMC SMI-S Provider

1.In the HP 3PAR Online Import Utility server, issue the showsource command.

2.Execute the desired URL from the HP 3PAR Online Import Utility server

•Secure: https://<SMI-S Server IP address>:<port>/ecomconfig

•Unsecure: http://<SMI-S Server IP address>:<port>/ecomconfig

3.Replace these variables:

•<SMI-S Server IP address> with the Management_Server IP address displayed in HP 3PAR Online Import Utility showsource output.

•<port> with the port that was used when the addsource command was executed

◦The unsecure port default is 5988

◦The secure port default is 5989

88 Troubleshooting