Understanding the printer messages
Message | What this message means | What you can do | |
37 Insufficient Memory | The printer memory is full and cannot | • Press Go to clear the message and | |
| continue processing current print jobs. | continue the current print job. The | |
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| printer frees memory by deleting the | |
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| oldest held job and continues | |
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| deleting held jobs until there is | |
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| enough printer memory to process | |
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| the job. | |
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| • Press Stop to clear the message | |
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| without deleting any held jobs. The | |
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| current job may not print correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – | Delete fonts, macros, and other |
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| data in printer memory. |
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| – | Install additional printer memory. |
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| Note: The messages 37 | |
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| Insufficient Memory and Held | |
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| Jobs may be lost alternate on the | |
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| display. | |
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| See also: Accessing held jobs from | |
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| the operator panel; Held Jobs may | |
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| be lost | |
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| |
38 Memory Full | The printer is processing data, but the | • Press Go to clear the message and | |
| memory used to store pages is full. | continue printing the job. The job | |
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| may not print correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – | Simplify the print job by reducing |
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| the amount of text or graphics on |
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| a page and deleting unnecessary |
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| downloaded fonts or macros. |
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| – | Install additional printer memory. |
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| See also: Clearing jams | |
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39 Complex Page | The page may not print correctly | • Press Go to clear the message and | |
| because the print information on the | continue printing the job. The job | |
| page is too complex. | may not print correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – Reduce the complexity of the | |
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| page by reducing the amount of |
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| text or graphics on the page and |
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| deleting unnecessary |
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| downloaded fonts or macros. |
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| – Set Page Protect to On in the | |
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| Setup Menu. |
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| – | Install additional printer memory. |
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| See also: Setup Menu | |
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Understanding the printer messages
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