Troubleshooting

 

Solving printing problems

 

 

Problem

Solution

The printer prints slowly when Best

The higher the quality you select, the slower the print job will print. If

quality is chosen in the printer

speed is necessary, choose Draft or Normal as the quality setting. Using

driver.

Best slows the printer to about half the speed of Normal.

 

 

The printer prints slowly when

Narrow print media causes the printer to feed more slowly. If speed is

printing on narrow media (less

necessary, print on wider media.

than 182 mm [7.2 in.] wide).

 

 

 

 

The printer prints slowly when

The printer slows down to optimize print quality. Changing the Media

printing on transparencies.

Type setting back to Plain Paper increases the speed, but

 

 

transparencies may stick together in the output tray.

 

 

The printer does not print at all or

Make sure that the upper front door is fully closed on both sides.

prints black splotches down the

If the left side of the door is not fully closed, the printer will not print.

right side of a page.

If the right side of the door is not fully closed, black splotches may print

 

 

 

 

down the right side of a page.

 

 

Job did not print or incorrect

• Make sure Ready appears on the operator panel before you send a

characters printed.

job to print. Press Go to return to Ready.

 

 

• Make sure print media is loaded in the printer. See Loading trays

 

 

and Loading and using the multipurpose feeder. Press Continue.

 

 

• Verify that the printer is using the correct printer language.

 

 

• Verify that the correct printer driver is being used.

 

 

• Make sure the parallel cable or USB cable is firmly plugged in at the

 

 

back of the printer.

 

 

• Check the cable connections.

 

 

• Make sure you are using the correct cable. If you use the parallel port,

 

 

we recommend an IEEE 1284-compliant parallel cable.

 

 

• If the printer is connected through a switch box, try a direct

 

 

connection.

 

 

• Verify that the correct print media size is selected in the printer driver

 

 

or on the operator panel.

 

 

• Make sure PCL SmartSwitch and PS SmartSwitch are set to On in

 

 

the printer driver or on the operator panel.

 

 

• If a print spooler is used, verify that the spooler is not stalled.

 

 

• If you print across a network or on a Macintosh computer, see

 

 

Solving network printing problems.

 

 

• Determine which host interface you are using.

 

 

You are connected to the USB

Make sure you are using a USB-capable operating system supported by

port, but the printer did not print.

your printer.

 

 

 

 

Solving printing problems

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Image 151
IBM 1422 manual Solving printing problems, Loading and using the multipurpose feeder. Press Continue