
Understanding the printer messages
| Message | What this message means | What you can do | ||
| Held Jobs may be lost | The printer memory is too full to | • Press Go to clear the message and | ||
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 | continue processing print jobs. | continue printing. The printer frees | ||
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 | memory by deleting the oldest held | |
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 | job and continues deleting held jobs | |
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 | until there is enough printer memory | |
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 | to process the job. | |
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 | • Press Stop to clear the message | |
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 | without deleting any held jobs. The | |
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 | current job may not print correctly. | |
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 | • Press Menu to open the Job Menu | |
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 | and cancel the current job. | |
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 | • To avoid this error in the future: | |
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 | – | Delete fonts, macros, and other | 
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 | data stored in printer memory. | 
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 | – | Install more printer memory. | 
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 | The messages 37 Insufficient | |
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 | Memory and Held Jobs may be | |
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 | lost alternate on the display. | |
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 | See also: Using the Print and Hold | |
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 | function; 37 Insufficient Memory | |
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| Insert Tray <x> | The specified tray is either missing or | • Insert the specified tray completely | ||
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 | not fully inserted into the printer. | into the printer. | ||
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 | • Press Menu to open the Job Menu | |
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 | and cancel the current job. | |
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| Install Tray <x> or | The specified tray is either missing or | • Insert the specified tray completely | ||
| Cancel Job | not fully inserted into the printer. | into the printer. | ||
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 | • Press Menu to open the Job Menu | |
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 | and cancel the current job. | |
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| Invalid Engine Code | The printer engine code is not valid. | Download valid code to the printer | ||
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 | The printer cannot receive and process | engine. | ||
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 | jobs until valid code is programmed | Note: You can download engine code | ||
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 | into the engine. | |||
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 | while this message is displayed. | |||
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| Invalid Standard | The code in an internal print server is | Download valid code to the printer | ||
| Network Code | not valid. The printer cannot receive | internal print server. | ||
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 | and process jobs until valid code is | Note: You can download network code | ||
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 | programmed into the internal print | |||
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 | while this message is displayed. | |||
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 | server. | |||
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| Load <x> | The printer is trying to feed paper from | • Load paper of the size and type | ||
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 | a source it detects is empty. | requested in the second line of the | ||
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 | x is one of the following sources: | display in the specified tray. The | ||
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 | printer automatically clears the | |||
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 | • | Tray  | ||
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 | message and continues printing the | |||
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 | • | MP Feeder | ||
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 | job. | |||
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 | • Press Menu to open the Job Menu | |
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 | and cancel the current job. | |
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 | See also: Loading trays; Loading | |
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 | and using the multipurpose feeder | |
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Understanding the printer messages
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