Troubleshooting
Problem | Solution | |||||||||
Faint images or repetitive spots | • | Try a different type of print media. Print media designed for copiers | ||||||||
appear on the page. |
| provides the best quality. | ||||||||
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| • | Replace the used print cartridge with a new one. See Changing the |
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| print cartridge for instructions. |
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Characters have jagged or uneven | • Change the Print Resolution setting in the Quality Menu to 600 dpi |
edges, or image quality is poor. | or 1200 dpi. |
| • If you are using downloaded fonts, verify that the fonts are supported |
| by the printer, the host computer, and the software application. |
| • Resolution was automatically reduced. Reduce the complexity of the |
| print job or add printer memory. |
The job prints, but the left and top margins are incorrect.
•Make sure the Paper Size setting in the Paper Menu is correct.
•Make sure the margins are set correctly in your software application.
Printing is too dark.
Change the Toner Darkness setting in the Quality Menu.
Note: Macintosh computer users should make sure the lines per inch (lpi) setting is not set too high in the software application.
Solving print quality problems
