Clearing jams
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Print media
23x Paper Jam, Check Duplex
This message appears only when the printer is uncertain about the location of the duplex jam.
To clear this type of jam:
1Pull Tray 1 completely out.
2Look under the printer on the left side to locate a green lever.
3Push down on the green lever.
4Look for the jam. If it is not visible from the front, continue with step6.
5Gently pull the jam toward you.
Note: If the jam does not come out easily, continue with step6.
6Open the rear door and clear any jams. If you are unable to clear the jam fr om here , conti nue
with step 7.
7Look under the back of the printer on the right side to locate a green lever.
Lever