Clearing jams
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Print media
Jams inside a tray after clearing the metal stop
Sometimes print media jams as it releases from under the metal stop, but it has not completely e xited
the tray. This can occur in any of the trays. You need to check each tray.
1Pull the tray completely out.
2Reposition the print media under the metal stop.
Note: If the sheet of print media is damaged, remove it. Do not reposition it.
3Press down on the print media until the metal plate below it locks into place.
4Insert the tray.