154 | IBM 1422 instruction

Troubleshooting

Problem	Solution
Vertical or horizontal streaks	• The toner may be low. Remove the print cartridge. To utilize the
appear on the page.	remaining toner, shake the cartridge gently, and then reinstall it. See
	Changing the print cartridge for an illustration of how to shake the
	cartridge.
	• If you are using preprinted forms, make sure the ink can withstand
	temperatures of 200°C (392°F).

The print is light but the Toner			• Remove the print cartridge and shake it from side to side to
Low message is not displayed.			redistribute the toner to extend the life of the cartridge, and then
			reinstall it. See Changing the print cartridge for an illustration of
			how to shake the cartridge.
			• Replace the used cartridge with a new one. See Changing the print
			cartridge for instructions.

The Toner Low message is			• Remove the print cartridge and shake it from side to side to
displayed.			redistribute the toner to extend the life of the cartridge, and then
			reinstall it. See Changing the print cartridge for an illustration of
			how to shake the cartridge.
			• Replace the used cartridge with a new one. See Changing the print
			cartridge for instructions.

Solid black areas or white streaks			• Choose a different fill pattern in your software application.
appear on transparencies or			• Try a different type of print media. Print media designed for copiers
paper.			provides the best quality.
			• Remove the print cartridge and shake it from side to side to

			redistribute the toner to extend the life of the cartridge, and then
			reinstall it. See Changing the print cartridge for an illustration of
			how to shake the cartridge.
			• Replace the used cartridge with a new one. See Changing the print
			cartridge for instructions.

Solving print quality problems

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IBM 1422 manual 154

Contents

User’s Guide Page User’s Guide Safety information Conventions Contents Contents Supplies and maintenance information 118 162 Printer overview Printer overview Print media Print media sources and specifications Print media source specificationsDuplex unit specifications Supported print media Sizes Supported print media types Print media Print media Dimensions Supported print media sizes Choosing the right print media Paper Preprinted forms and letterhead Printing on preprinted forms and letterhead Transparencies Envelopes Labels Storing print media Card stock Preventing jams Loading trays Loading the standard tray and the optional 250-sheet tray Tab Length guide Width guide Metal stop Maximum stack height indicator Print media Loading print media over 90 g/m2 24 lb Loading the optional 500-sheet tray Tab Tab Length guide Width guide Metal stop Print media Loading and using the multipurpose feeder Opening the multipurpose feeder Gently press down on the ridge. The extension unfolds Loading the multipurpose feeder Stack height limiter Print media Print media Print media Using the standard output bin Raising the paper rest Using the rear output bin Print media Print media Clearing jams Jam message Go to 200 / 201 Paper Jam, Remove Cartridge Print media Paper Jam, Open Rear Door Exiting to the standard output bin Before reaching the standard output bin Print media 23x Paper Jam duplex jams 23x Paper Jam, Remove Tray1, Pull Down Lever At Printer Rear 23x Paper Jam, Check Duplex Print media 24x Paper Jam, Check Tray Jams inside a tray after clearing the metal stop Paper Jam, Check MP Feeder Sending a print job Printing from a Windows environmentPrinting from a Macintosh computer Duplexing a print job two-sided printing Duplex printing on letterhead Using Duplex Bind Canceling a print job From the printer operator panelFrom a Windows computer From a Macintosh computer Linking trays Disabling tray linking Understanding fonts Printing a font sample list Scalable fonts Supported fonts Understanding fonts Understanding fonts PCL symbol sets Supported symbol setsPCL bitmapped fonts PCL symbol sets Understanding the operator panel Using the operator panel Indicator lightButtons Identification number PIN Using the operator panel to change printer settings Menus Disabled Using the printer menus Configure Paper MenuCustom Types Paper Loading Paper Size Source Texture Paper Type Weight SetupSubstitute Size Finishing Menu Multipage BorderOrder Print Utilities Menu SeparatorSheets Defragment Defaults FactoryRemove Held Jobs Cancel Job Job MenuConfidential Job Reset Print BufferPrinter Resolution Quality MenuPictureGrade Toner Darkness Setup Menu Recovery DownloadTarget Jam Power Saver Timeout240 Toner Alarm ResourceSave Wait PCL Emul Menu Symbol Set Lines perOrientation Pitch Defaults Tray Renumber199 View Factory PostScript Menu Ppds Menu Scale to FitBest Fit Character SetInch Tray Parallel Menu SmartSwitch ParallelBuffer Mode Network Menu ProtocolNetwork Std Net USB Menu Help Menu USB BufferQuick Reference See also Canceling a print job Using the multipurpose feederSee also Disabling the operator Panel menus See also Enabling the menus See also Entering a personal See also Using the Print and Hold Function 37 Insufficient Memory Menu settings and network setup See also Printing a confidential jobSee also Printing a directory list See also Print Fonts Function See also Using the operator panel To change printer settingsSee also Restoring factory default Settings Specifications See also Print media sources See also Accessing held jobs from Operator panel Held Jobs mayBe lost See also Parallel Buffer See also Contacting service Software and network tasks Printing the menu settings and network setup pages Printing the Print Quality Test Pages Select Prt Quality Pgs Printing a directory list Printing a confidential job Entering a personal identification number PIN Using MarkVision to manage the printer Using Hex Trace mode Supplies and maintenance information Maintaining the printer Determining the status of supplies Conserving supplies Ordering supplies Ordering a print cartridgeOrdering a charge roll Storing the print cartridge Changing the print cartridge Removing the used print cartridge Cleaning the printer Installing the new print cartridge 125 126 Replacing the charge roll 128 129 130 131 Removing options Removing the printer from an optional drawer Accessing the system board Removing optional printer memory or firmware cards 134 Removing an optional memory card Removing an optional firmware card Reinstalling the shield Reattaching the side cover 139 Administration Disabling the operator panel menus Enabling the menus Restoring factory default settings Using the Print and Hold function Selecting a user namePrinting and deleting held jobs Accessing held jobs from the operator panel Recognizing when format errors occur Repeat Print Reserve PrintVerify Print Confidential jobs Troubleshooting Solving basic printer problems Solving display problems Problem Action Solving printing problems Loading and using the multipurpose feeder. Press Continue As described in Loading trays and Loading and using Sources and specificationsMultipurpose feeder 24 lb Media over 90 g/m2 24 lb Turning on Reduced Curl mode Configuration menu see Turning on Reduced Curl mode Solving print quality problems 154 155 Information, see Using Hex Trace mode Changing the print cartridge for more information Solving option problems Optional drawerOptional flash memory card Optional printer memory card Solving network printing problems Solving other problemsContacting service Trademarks Licensing notice Laser noticeElectronic emission notices Industry Canada compliance statement Printer energy consumption Index Index 164 165 166 167 168 169 170 171 172 Readers’ Comments We’d Like to Hear from You Business Reply Mail Page Part Number 75P6513