IBM 1422 Solving display problems

Solving display problems

148

Troubleshooting

Solving display problems

Problem Action

Operator panel displays only

diamonds or is blank. • Turn the printer off, wait about 10 seconds, and turn the printer on.

•Performing Self Test appears on the operator panel. When the

test is completed, Ready is displayed.

If the messages do not appear, turn the printer off and contact the place

you bought your printer.

Menu settings changed from the

operator panel have no effect. Settings in the software application, the printer driver, or the printer

utilities are overriding the settings made from the operator panel.

• Change the menu settings from the printer driver, the printer utilities,

or the software application instead of the operator panel.

• Disable the settings in the printer driver, the printer utilities, or the

software application so you can change settings from the operator

panel.

Contents

Main Page Page Safety information Conventions Contents Chapter 4: Understanding fonts ................................................................61 Chapter 5: Understanding the operator panel ..........................................67 Chapter 8: Supplies and maintenance information ...............................118 Chapter 10: Troubleshooting ................................................................... 147 1 Printer overview 8 Printer overview 2 10 Print media sources and specifications For best printer performance, properly load the trays. Never mix media types within a tray. Print media source specifications Duplex unit specifications 11 Supported print media types 12 Supported print media sizes Choosing the right print media Paper Preprinted forms and letterhead Printing on preprinted forms and letterhead Transparencies Envelopes Labels Storing print media 18 Card stock Storing print media Preventing jams 19 Preventing jams Loading trays Loading the standard tray and the optional 250-sheet tray Page Page Page Page Loading print media over 90 g/m2 (24 lb) Loading the optional 500-sheet tray Page Page Page Page Loading and using the multipurpose feeder 31 Loading and using the multipurpose feeder Page Page Loading the multipurpose feeder Page Page Page Page Using the standard output bin Raising the paper rest Using the rear output bin Page Page Clearing jams 43 Clearing jams 200 / 201 Paper Jam, Remove Cartridge Page 202 Paper Jam, Open Rear Door Exiting to the standard output bin Before reaching the standard output bin Page 23x Paper Jam (duplex jams) 23x Paper Jam, Remove Tray1, Pull Down Lever At Printer Front 23x Paper Jam, Remove Tray1, Pull Down Lever At Printer Rear 23x Paper Jam, Check Duplex Page 24x Paper Jam, Check Tray <x> Jams inside a tray after clearing the metal stop Page 3 Sending a print job Printing from a Windows environment Printing from a Macintosh computer Duplexing a print job (two-sided printing) Duplex printing on letterhead Duplexing a print job (two-sided printing) 58 Using Duplex Bind Canceling a print job From the printer operator panel From a Windows computer From a Macintosh computer Linking trays Disabling tray linking 4 Printing a font sample list 62 Scalable fonts Your printer supports the following scalable fonts. Supported fonts Page Page PCL bitmapped fonts 65 Your printer supports the following PCL symbol sets. PCL bitmapped fonts Your printer supports the following PCL bitmapped fonts: Line Printer 16 POSTNET Bar Code PCL symbol sets Supported symbol sets Page 5 Using the operator panel 68 Using the operator panel Indicator light Buttons Using the operator panel 69 Using the operator panel to change printer settings 70 Using the operator panel to change printer settings 1 2 3 4 5 6 Menus Disabled 71 Menus Disabled Using the printer menus Select a menu or menu item for more details. 73 Paper Menu Configure MP Custom Types 74 Paper Loading 75 Paper Size Paper Source 76 Paper Textu re 77 Paper Type 78 Paper Weight Substitute Size Universal Setup Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Blank Pages Collation Copies 80 Multipage Border Multipage Order Multipage Print Utilities Menu Separator Sheets Separator Source Defragment Flash Page 83 Job Menu Cancel Job Confidential Job 84 Held Jobs Print Buffer Reset Printer Quality Menu PictureGrade Print Resolution Toner Darkness 86 Setup Menu Use the Setup Menu to configure a variety of printer features. Alarm Control Auto Continue Display Language 87 Download Targ et Jam Recovery Page Protec t 88 Power Sav er Print Timeout 89 Printer Language Resource Save Toner Alarm PCL Emul Menu A4 Width Auto CR after LF Auto LF after CR Font Name 91 Lines per Page Orientation Pitch Page 93 PostScript Menu PDF Menu Font Priority PDF Menu Print PS Error PPDS Menu Orientation Scale to Fit Auto CR after LF Auto LF after CR 95 Character Set Lines per Inch Lines per Page Parallel Menu Advanced Status Honor Init MAC Binary PS NPA Mode 97 Parallel Buffer Parallel Mode 2 PCL SmartSwitch Network Menu Protocol MAC Binary PS Network Buffer 99 NPA Mode PCL SmartSwitch PS SmartSwitch USB Menu 101 Use the Help Menu to find additional information available about your printer. Help Menu PS SmartSwitch USB Buffer Quick Reference 6 Ready Page Page Page Page Page Page Page Page Page 7 Printing the menu settings and network setup pages Printing the Print Quality Test Pages Printing a directory list Printing a confidential job Entering a personal identification number (PIN) Using MarkVision to manage the printer Using Hex Trace mode Supplies and maintenance information 118 8 Maintaining the printer Determining the status of supplies Conserving supplies 120 Conserving supplies Ordering supplies Ordering a print cartridge Ordering a charge roll Storing the print cartridge Changing the print cartridge Removing the used print cartridge Cleaning the printer Installing the new print cartridge Page Page Replacing the charge roll Page Page Page Page Removing options Removing the printer from an optional drawer Removing optional printer memory or firmware cards Accessing the system board Page Removing an optional memory card Removing an optional firmware card Page Page Page Page Disabling the operator panel menus Enabling the menus Restoring factory default settings 142 Restoring factory default settings 1 2 3 4 Using the Print and Hold function Selecting a user name Printing and deleting held jobs Accessing held jobs from the operator panel Recognizing when format errors occur Repeat Print Reserve Print Verif y Pri nt Confidential jobs Troubleshooting 147 10 Solving basic printer problems Solving display problems 148 Solving display problems Solving printing problems Page Page Turning on Reduced Curl mode Solving print quality problems Page Page Page Solving option problems Solving option problems 157 Solving network printing problems 158 Solving network printing problems Solving other problems Contacting service Notices Trademarks Licensing notice Laser notice Electronic emission notices Federal Communications Commission (FCC) compliance information statement Industry Canada compliance statement Printer energy consumption Power Sav er Total energy usage 1-meter average sound pressure, dBA consumption Index A B C D E F G H I J L M N O P Page Page Page Q R S T U V W Readers Comments Wed Like to Hear from You Readers Comments Wed Like to Hear from You BUSINESS ___________________________________________________________________________________________________ REPLY G510-2921-00 MAIL