PC Doctor Symtom to FRU, Diagnostic Related Syndromes | IBM 343

PC Doctor Symtom to FRU

Table 23. Diagnostic Related Syndromes

No.	Short Name	Description	FRU

1	NULL	Undetected Error

2	CPU/Coprocessor	Any subtest fails	Processor

3	Systemboard	Any subtest fails	Systemboard

4	Video Adapter	Any subtest fails	Adapter card, if present
				Else, systemboard

5	Serial Ports	Any subtest fails	Systemboard

6	Parallel Ports	Any subtest fails	Systemboard

7	Hard Drive	Any subtest fails	Hard Drive

8	Diskette Drive	Any subtest fails	Diskette Drive

9	Memory Tests	Any subtest fails	Memory DIMM

10	Intel Ethernet Test	Test fails	Systemboard

11	Zip Drive	Any subtest fails	Zip Drive

12	HiFD Drive	Any subtest fails	HiFD Drive

13	LS120/240 Drive	Any subtest fails	LS120/240 Drive

14	CD-ROM/DVD Drive	Any subtest fails	CD-ROM/DVD Drive

15	SCSI Controller	Test fails	Systemboard

16	RAID Controller	Test fails	ServeRAID	® card

108	xSeries 343 Hardware Maintenance Manual

Image 120

IBM 343 manual PC Doctor Symtom to FRU, Diagnostic Related Syndromes, Short Name Description

Contents

Hardware Maintenance Manual Second Edition May Contents Part II Service Technician’s Guide Upgrading the HardwareUpgrading the Chassis Solving Problems Technical Reference110 120 Safety Addendum Product NoticesIndex Tables Serial Ports a and B Jumper Locations J1E1 and J6A2 Viii Safety Before installing this product, read the Safety Information Statement To Connect To Disconnect ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Xii Part I User’s Guide XSeries 343 Hardware Maintenance Manual User’s Guide XSeries 343 Hardware Maintenance Manual Introduction Before You Begin Handling Static-sensitive Devices Physical Specifications Server Physical SpecificationsSpecification Chassis Description Features and Specifications Features and SpecificationsFeature Description Environmental Specifications Environmental Specifications SummaryEnvironment Specification Chassis Feature Location Front Panel Front Panel Features Feature Description Front Panel SwitchesFront Panel Alarm LEDs and Relays Shows the front view of the system with the bezel removed Back Panel Back Panel Features Back Panel Internal Chassis Features Server Board Connector and Component Locations Processor MemoryPCI Riser Slots Video Network Teaming Features Network Controller Keyboard and Mouse Preferred Primary Adapter RJ45 Signal Abbreviation RJ45 Serial PortRear COM2 Port Adapter Pin-out Security Software Locks Software Security Features How to enter secure mode Software Security Features Description Riser Boards Volt Riser Board Power Supplies DC Power Subsystem Power Supply Module LED Indicators LED IndicatorsPower Supply Condition Power Supply LED Interface Requirements DC Input Voltage Specification DC Output Current SpecificationsPeripheral Bay Hard Drive Tray Ambient Temperature Control Cooling Subsystem Server Management Summary Server Board Management Controller XSeries 343 Hardware Maintenance Manual Regulatory Specifications and Disclaimers Safety ComplianceDeclaration of the Manufacturer or Importer Electronic Emission Notices Industry Canada Class a Emission Compliance Statement European Union EMC Directive Conformance Statement German Union EMC Conformance Statement XSeries 343 Hardware Maintenance Manual Configuration Software and Utilities Configuration UtilitiesUtility Description and brief procedure Using Bios Setup Recording Your Setup SettingsIf You Cannot Access Setup Starting Setup Setup Menus When you see this MeansMain Advanced Security Server Boot Exit Press Main Menu Primary IDE Master and Primary IDE Slave Submenus Processor Settings Submenu Advanced MenuOption Description PCI Configuration Submenu USB Function SubmenuOnboard NIC 1 Function Submenu Security Menu Onboard NIC 2 Function SubmenuOnboard Scsi Function Submenu Onboard Video Function Submenu Enabled Server MenuSystem Management Submenu Last State Event Log Configuration Submenu Console Redirection Submenu19.2K Boot Menu Boot Device Priority SubmenuBoot Priority Hard Drive Exit Menu Hard Disk Drives SubmenuRemovable Devices Submenu Atapi CD-ROM Drives Submenu Upgrading the Bios Preparing for the UpgradeRecording the Current Bios Settings Obtaining the Upgrade Utility Upgrading the Bios Creating the Bios Upgrade Diskette Recovering the Bios Using the System Setup Utility Changing the Bios LanguageWhat You Need to Do Running the SSU from the CD Running the SSU Remotely via an Emergency Management Card Starting the SSU To change the interface default values Customizing the SSU Launching a Task SEL Manager Add-inFile Menu SEL Menu SDR Manager Add-in FRU Manager Add-inSDR Menu FRU/SDR Load Utility Exiting the SSUFRU Menu When to Run the FRU/SDR Load Utility Command Line FormatCommand Description How You Use the FRU/SDR Load Utility Parsing the Command Line Displaying Usage InformationDisplaying a Given Area Using Specified CFG File Displaying Utility Title and Version Using the Firmware Update Utility Making a BMC Firmware Update DisketteMaking a FRU/SDR File Update Diskette Updating the BMC Firmware Using the Adaptec Scsi Utility Updating the FRU/SDR FilesRunning the Scsi Utility XSeries 343 Hardware Maintenance Manual Part II Service Technician’s Guide Equipment Rack Precautions Upgrading the Hardware Tools and Supplies Needed To Connect Replacing Power Supply Modules Unlocking and Removing the Power Supply Modules Disconnecting the Hard Disk Drive Bay Cables Replacing Hard Disk Drives Removing a Hard Disk Drive Safety Before You Remove Server Covers Working Inside the System To Connect To Disconnect Removing and Installing the Top Cover Handling Static-sensitive Devices Removing the Top Cover Internal Chassis Layout Internal Chassis Layout Removing and Installing Memory Installing DIMMs Removing and Installing Processors Handling Static-sensitive Devices Adding or Replacing a Processor Raising the Locking Bar and Removing the Terminator Inserting the Processor and Lowering the Locking Bar OM14223 Removing a Processor Unlatching the Heatsink Retaining Clip Installing or Removing a Terminator Installing a Terminator Replacing 3.3 Volt and 5 Volt PCI Add-in Cards Replacing 3.3 Volt or 5 Volt PCI Add-in Cards Replacing the Back Up Battery PCI Add-in Card Cable Installation Statement Replacing the Backup Battery XSeries 343 Hardware Maintenance Manual Upgrading the Chassis Replacing the Server Board Remove the screws indicated in Figure Replacing the CD-ROM and Floppy Disk Drives Removing the Peripheral Bay from the Chassis XSeries 343 Hardware Maintenance Manual Replacing the Front Panel Board Front Panel Removal Replacing Fans Replacing an 80 mm Fan Replacing a 40 mm Fan Replacing 40 mm Fans Removing the Power Supply Cage Removing the Power Supply Cage Connector Pinouts AlarmsTechnical Reference Pin Description DC Power Input for DC-Input Power Supply Cage DC Power Input Connector Pin Signal Description Serial Ports Configuration Jumpers Jumper Locations J1E1 and J6A2 System Recovery and Update Jumpers J1E1 DSR/DCD Configuration Jumper J6A2System Recovery and Update Jumper Options FRU List IBM FRU P/N Technical Reference Boot Block Post Codes Port-80h Code DefinitionCode Meaning Checkpoint Code Description Post Code Port 80h Codes Post F4h 60h Off A2h Off Post Codes and Error Messages Post Codes and Error MessagesError Code Error Message FRU/Action Extended Post Error Messages and Codes Post Codes and Error MessagesError Code Error Message Boot FRU/Action Error Pause on Code Error Message Boot FRU/Action Post Error Beep Codes Beeps Error message DescriptionBMC Generated Post Beep Codes Code Description FRU/Action Beep 80h error Code Indicators Meanings FRU/ActionDebug port Diagnostic Related Syndromes PC Doctor Symtom to FRUShort Name Description Page Equipment Log and Configuration Worksheet Equipment Log 111 Solving Problems Resetting the SystemInitial System Startup Checklist Initial System Startup Running New Application Software Checklist After the System Has Been Running Correctly ChecklistRunning New Application Software After the System Has Been Running Correctly More Problem Solving Procedures Preparing the System for Diagnostic TestingMonitoring Post Verifying Proper Operation of Key System Lights Specific Problems and Corrective Actions Power Light Does Not LightNo Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate ProperlyDiskette Drive Activity Light Does Not Light Hard Disk Drive Activity Light Does Not Light Problems with Network CD-ROM Drive Activity Light Does Not LightCannot Connect to a Server Problems with Application Software Bootable CD-ROM Is Not DetectedPCI Installation Tips Problem Determination Tips Getting Information, Help, and Services Getting Help and ServiceUsing the Documentation and Diagnostic Programs Getting Information Software Service and Support Hardware Service and Support International Warranty Service Purchasing Additional Services Getting Information, Help, and Sevices 123 Safety Addendum Related Service InformationSafety Information General Safety Electrical Safety 126 Safety Inspection Guide Handling Electrostatic Discharge-sensitive Devices Safety Notices multi-lingual translations Grounding Requirements Statement Safety Addendum 131 Statement ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Instrução Para Conectar Para Desconectar Cuidado Instrução ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb 82 kg Safety Addendum 137 138 Safety Addendum 139 140 Safety Addendum 141 142 Safety Addendum 143 144 Safety Addendum 145 146 Safety Addendum 147 Connexion Safety Addendum 149 150 Hinweis Kabel lösenKabel anschlie Achtung Hinweis ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Avviso Per collegare Scollegare Attenzione Avviso ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Safety Addendum 157 158 Safety Addendum 159 160 Safety Addendum 161 162 Safety Addendum 163 Declaración Para la conexinDesconexiín Safety Addendum 165 Declaración ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb 82 kg Product Notices Trademarks Important Notes Index Fast EtherChannel Scsi Index 173 174 Part Number 59P2178 175