IBM 343 PC Doctor Symtom to FRU

108 xSeries 343 Hardware Maintenance Manual

PC Doctor Symtom to FRU

Table 23. Diagnostic Related Syndromes

No. Short Name Description FRU

1 NULL Undetected Error

2 CPU/Coprocessor Anysubtest fails Processor

3 Systemboard Anysubtest fails Systemboard

4 VideoAdapter Anysubtest fails Adaptercard, if present

Else, systemboard

5 SerialPorts Anysubtest fails Systemboard

6 ParallelPorts Any subtest fails Systemboard

7 HardDrive Anysubtest fails Hard Drive

8 DisketteDrive Anysubtest fails DisketteDrive

9 MemoryTests Anysubtest fails MemoryDIMM

10 IntelEthernet Test Test fails Systemboard

11 ZipDrive Anysubtest fails ZipDrive

12 HiFDDrive Any subtest fails HiFDDrive

13 LS120/240Drive Anysubtest fails LS120/240Drive

14 CD-ROM/DVD Drive Anysubtest fails CD-ROM/DVDDrive

15 SCSIController Testfails Systemboard

16 RAIDController Testfails ServeRAID®card

Contents

Main Page Contents 3 Regulatory Specifications and Disclaimers ...............................................29 4 Configuration Software and Utilities........................................................... 33 Page A POST Error Codes, Messages and FRU to Failure Informati on............... 98 B Equipment Log and Configuration Worksheet ........................................ 110 D Getting Information, Help, and Services................................................... 120 Page Tables Page Safety Before installing this product, read the Safety Information. Page Page Page Part I: Users Guide Page Page Page 1 Introduction Notices and Statements Used in This Book Before You Begin Handling Static-sensitive Devices 2 Chassis Description Physical Specifications Features and Specifications Table 2. Features and Specifications Environmental Specifications Table 3. Environmental Specifications Summary Chassis Feature Location Front Panel Figure 2. Front Panel Table 4. Front Panel Features Figure 3 shows the front view of the system with the beze l removed. Figure 3. Front View with Bezel Removed Back Panel Figure 4 shows the back panel view of the system. F G H I J K L A C EB D + + Internal Chassis Features Figure 5 showsthe location of the server boards connectors and other components. Figure 5. Server Board Connector and Component Locations Processor Memory PCI Riser Slots Video SCSI Controller Network Controller Network Teaming Features Keyboard and Mouse RJ45 Serial Port ACPI Security Page Table 7. Software Security Features (continued) Riser Boards Power Supplies DC Power Subsystem Introduction Interface Requirements Power Supply Module LED Indicators DC Input Voltage Specification DC Output Current Specifications Peripheral Bay Hard Drive Tray Cooling Subsystem Ambient Temperature Control Server Management Summary Server Board Management Controller Page 3 Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer Safety Compliance Electronic Emission Notices Federal Communications Commission (FCC) Statement Page German Union EMC Conformance Statement Page 4 Configuration Software and Utilities Table 11. Configuration Utilities Using BIOS Setup Recording Your Setup Settings If You Cannot Access Setup Starting Setup Setup Menus Main Menu Primary IDE Master and Primary IDE Slave Submenus Processor Settings Submenu Advanced Menu PCI Configuration Submenu USB Function Submenu Onboard NIC 1 Function Submenu Onboard NIC 2 Function Submenu Onboard SCSI Function Submenu Security Menu Server Menu System Management Submenu Console Redirection Submenu Event Log Configuration Submenu Boot Menu Boot Device Priority Submenu Hard Disk Drives Submenu Removable Devices Submenu ATAPI CD-ROM Drives Submenu Exit Menu Upgrading the BIOS Preparing for the Upgrade Recording the Current BIOS Settings Obtaining the Upgrade Utility Creating the BIOS Upgrade Diskette Upgrading the BIOS Recovering the BIOS Changing the BIOS Language Using the System Setup Utility What You Need to Do Running the SSU from the CD Running the SSU Remotely via an Emergency Management Card Starting the SSU Customizing the SSU Launching a Task SEL Manager Add-in File Menu SEL Menu Help SDR Manager Add-in File Menu SDR Menu Help FRU Manager Add-in FRU/SDR Load Utility When to Run the FRU/SDR Load Utility What You Need to Do How You Use the FRU/SDR Load Utility Command Line Format Parsing the Command Line Displaying Usage Information Displaying a Given Area Using Specified CFG File Using the Firmware Update Utility Making a BMC Firmware Update Diskette Updating the BMC Firmware Making a FRU/SDR File Update Diskette Updating the FRU/SDR Files Using the Adaptec SCSI Utility Running the SCSI Utility Page Part II: Service Technicians Guide Equipment Rack Precautions 5 Upgrading the Hardware Tools and Supplies Needed Caution and Danger Statements Page Replacing Power Supply Modules Replacing Hard Disk Drives Page Working Inside the System Safety: Before You Remove Server Covers Caution and Danger Statements Page Handling Static-sensitive Devices Removing and Installing the Top Cover Page Internal Chassis Layout Removing and Installing Memory Removing and Installing Processors Handling Static-sensitive Devices Adding or Replacing a Processor Page Page Removing a Processor Installing or Removing a Terminator Replacing 3.3 Volt and 5 Volt PCI Add-in Cards PCI Add-in Card Cable Installation Replacing the Back Up Battery Page Page Page 6 Upgrading the Chassis Replacing the Server Board Page Replacing the CD-ROM and Floppy Disk Drives Page Page Replacing Fans Replacing an 80 mm Fan Replacing a 40 mm Fan Removing the Power Supply Cage 7 Technical Reference Connector Pinouts Alarms DC Power Input for DC-Input Power Supply Cage Serial Ports 94 xSeries 343 Hardware Maintenance Manual Configuration Jumpers J1E1 Figure 38. Jumper Locations (J1E1 and J6A2) A B System Recovery and Update Jumpers (J1E1) Table 14. System Recovery and Update Jumper Options Figure 40. J6A2 Jumper Block Configured for DSR Signal (Default) DSR/DCD Configuration Jumper (J6A2) J6A2 FRU List Page A POST Error Codes, Messages and FRU to Failure Information Table 17. POST Code - Port 80h Codes Page Page Page POST Codes and Error Messages Table 18. POST Codes and Error Messages Table 18. POST Codes and Error Messages (continued) Table 19. Extended POST Error Messages and Codes Table 19. Extended POST Error Messages and Codes (continued) POST Error Beep Codes Table 20. BMC Generated POST Beep Codes Table 21. BIOS Generated POST Error Beep Codes Table 22. POST Memory Error 3-Beep Codes PC Doctor Symtom to FRU Table 23. Diagnostic Related Syndromes Page B Equipment Log and Configuration Worksheet Equipment Log Page C Solving Problems Resetting the System Initial System Startup Initial System Startup Checklist Running New Application Software Running New Application Software Checklist After the System Has Been Running Correctly After the System Has Been Running Correctly Checklist More Problem Solving Procedures Preparing the System for Diagnostic Testing Monitoring POST Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light Hard Disk Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Cannot Connect to a Server Problems with Network PCI Installation Tips Problems with Application Software Bootable CD-ROM Is Not Detected Problem Determination Tips D Getting Information, Help, and Services Getting Information Getting Help and Service Using the Documentation and Diagnostic Programs Software Service and Support Hardware Service and Support International Warranty Service Purchasing Additional Services Page E Safety Addendum Related Service Information Safety Information General Safety Electrical Safety Page Safety Inspection Guide Handling Electrostatic Discharge-sensitive Devices Grounding Requirements Safety Notices (multi-lingual translations) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page F Product Notices Notices Trademarks Important Notes Index A B C D E F H - J K - L M R S T U V - W