Getting Information, Help, and Sevices 123 | IBM 343 manual

Getting Information, Help, and Sevices

123

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IBM 343 manual Getting Information, Help, and Sevices 123

Contents

Hardware Maintenance Manual Second Edition May Contents Part II Service Technician’s Guide Upgrading the HardwareUpgrading the Chassis 120 Solving ProblemsTechnical Reference 110 Safety Addendum Product NoticesIndex Serial Ports a and B Jumper Locations J1E1 and J6A2 Tables Viii Before installing this product, read the Safety Information Safety To Connect To Disconnect Statement ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Xii Part I User’s Guide XSeries 343 Hardware Maintenance Manual User’s Guide XSeries 343 Hardware Maintenance Manual Introduction Handling Static-sensitive Devices Before You Begin Chassis Description Physical SpecificationsServer Physical Specifications Specification Features and Specifications Features and SpecificationsFeature Description Environmental Specifications Environmental Specifications SummaryEnvironment Specification Front Panel Chassis Feature Location Front Panel Features Feature Description Front Panel SwitchesFront Panel Alarm LEDs and Relays Shows the front view of the system with the bezel removed Back Panel Back Panel Back Panel Features Server Board Connector and Component Locations Internal Chassis Features Video ProcessorMemory PCI Riser Slots Network Controller Network Teaming Features Preferred Primary Adapter Keyboard and Mouse RJ45 Signal Abbreviation RJ45 Serial PortRear COM2 Port Adapter Pin-out Software Locks Security How to enter secure mode Software Security Features Software Security Features Description Volt Riser Board Riser Boards DC Power Subsystem Power Supplies Interface Requirements Power Supply Module LED IndicatorsLED Indicators Power Supply Condition Power Supply LED Hard Drive Tray DC Input Voltage SpecificationDC Output Current Specifications Peripheral Bay Cooling Subsystem Ambient Temperature Control Server Board Management Controller Server Management Summary XSeries 343 Hardware Maintenance Manual Electronic Emission Notices Regulatory Specifications and DisclaimersSafety Compliance Declaration of the Manufacturer or Importer European Union EMC Directive Conformance Statement Industry Canada Class a Emission Compliance Statement German Union EMC Conformance Statement XSeries 343 Hardware Maintenance Manual Configuration Software and Utilities Configuration UtilitiesUtility Description and brief procedure Starting Setup Using Bios SetupRecording Your Setup Settings If You Cannot Access Setup Press Setup MenusWhen you see this Means Main Advanced Security Server Boot Exit Primary IDE Master and Primary IDE Slave Submenus Main Menu Processor Settings Submenu Advanced MenuOption Description PCI Configuration Submenu USB Function SubmenuOnboard NIC 1 Function Submenu Onboard Video Function Submenu Security MenuOnboard NIC 2 Function Submenu Onboard Scsi Function Submenu Last State EnabledServer Menu System Management Submenu Event Log Configuration Submenu Console Redirection Submenu19.2K Hard Drive Boot MenuBoot Device Priority Submenu Boot Priority Atapi CD-ROM Drives Submenu Exit MenuHard Disk Drives Submenu Removable Devices Submenu Obtaining the Upgrade Utility Upgrading the BiosPreparing for the Upgrade Recording the Current Bios Settings Creating the Bios Upgrade Diskette Upgrading the Bios Recovering the Bios Running the SSU from the CD Using the System Setup UtilityChanging the Bios Language What You Need to Do Starting the SSU Running the SSU Remotely via an Emergency Management Card Customizing the SSU To change the interface default values SEL Menu Launching a TaskSEL Manager Add-in File Menu SDR Manager Add-in FRU Manager Add-inSDR Menu FRU/SDR Load Utility Exiting the SSUFRU Menu How You Use the FRU/SDR Load Utility When to Run the FRU/SDR Load UtilityCommand Line Format Command Description Parsing the Command Line Displaying Usage InformationDisplaying a Given Area Displaying Utility Title and Version Using Specified CFG File Updating the BMC Firmware Using the Firmware Update UtilityMaking a BMC Firmware Update Diskette Making a FRU/SDR File Update Diskette Using the Adaptec Scsi Utility Updating the FRU/SDR FilesRunning the Scsi Utility XSeries 343 Hardware Maintenance Manual Part II Service Technician’s Guide Equipment Rack Precautions Tools and Supplies Needed Upgrading the Hardware To Connect Unlocking and Removing the Power Supply Modules Replacing Power Supply Modules Replacing Hard Disk Drives Disconnecting the Hard Disk Drive Bay Cables Removing a Hard Disk Drive Working Inside the System Safety Before You Remove Server Covers To Connect To Disconnect Handling Static-sensitive Devices Removing and Installing the Top Cover Removing the Top Cover Internal Chassis Layout Internal Chassis Layout Installing DIMMs Removing and Installing Memory Handling Static-sensitive Devices Removing and Installing Processors Raising the Locking Bar and Removing the Terminator Adding or Replacing a Processor Inserting the Processor and Lowering the Locking Bar OM14223 Unlatching the Heatsink Retaining Clip Removing a Processor Installing a Terminator Installing or Removing a Terminator Replacing 3.3 Volt or 5 Volt PCI Add-in Cards Replacing 3.3 Volt and 5 Volt PCI Add-in Cards PCI Add-in Card Cable Installation Replacing the Back Up Battery Statement Replacing the Backup Battery XSeries 343 Hardware Maintenance Manual Replacing the Server Board Upgrading the Chassis Remove the screws indicated in Figure Removing the Peripheral Bay from the Chassis Replacing the CD-ROM and Floppy Disk Drives XSeries 343 Hardware Maintenance Manual Front Panel Removal Replacing the Front Panel Board Replacing an 80 mm Fan Replacing Fans Replacing 40 mm Fans Replacing a 40 mm Fan Removing the Power Supply Cage Removing the Power Supply Cage Pin Description Connector PinoutsAlarms Technical Reference DC Power Input Connector DC Power Input for DC-Input Power Supply Cage Serial Ports Pin Signal Description Jumper Locations J1E1 and J6A2 Configuration Jumpers System Recovery and Update Jumpers J1E1 DSR/DCD Configuration Jumper J6A2System Recovery and Update Jumper Options IBM FRU P/N FRU List Technical Reference Checkpoint Code Description Boot Block Post CodesPort-80h Code Definition Code Meaning Post Post Code Port 80h Codes F4h 60h Off A2h Off FRU/Action Post Codes and Error MessagesPost Codes and Error Messages Error Code Error Message Code Error Message Boot FRU/Action Extended Post Error Messages and CodesPost Codes and Error Messages Error Error Pause on Code Error Message Boot FRU/Action Code Description FRU/Action Post Error Beep CodesBeeps Error message Description BMC Generated Post Beep Codes Beep 80h error Code Indicators Meanings FRU/ActionDebug port Diagnostic Related Syndromes PC Doctor Symtom to FRUShort Name Description Page Equipment Log Equipment Log and Configuration Worksheet 111 Initial System Startup Solving ProblemsResetting the System Initial System Startup Checklist After the System Has Been Running Correctly Running New Application Software ChecklistAfter the System Has Been Running Correctly Checklist Running New Application Software Verifying Proper Operation of Key System Lights More Problem Solving ProceduresPreparing the System for Diagnostic Testing Monitoring Post Specific Problems and Corrective Actions Power Light Does Not LightNo Characters Appear on Screen Hard Disk Drive Activity Light Does Not Light Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not Light Problems with Network CD-ROM Drive Activity Light Does Not LightCannot Connect to a Server Problems with Application Software Bootable CD-ROM Is Not DetectedPCI Installation Tips Problem Determination Tips Getting Information Getting Information, Help, and ServicesGetting Help and Service Using the Documentation and Diagnostic Programs Software Service and Support Hardware Service and Support Purchasing Additional Services International Warranty Service Getting Information, Help, and Sevices 123 General Safety Safety AddendumRelated Service Information Safety Information Electrical Safety 126 Safety Inspection Guide Handling Electrostatic Discharge-sensitive Devices Grounding Requirements Safety Notices multi-lingual translations Statement Safety Addendum 131 Statement ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Para Conectar Para Desconectar Instrução Cuidado Instrução ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb 82 kg Safety Addendum 137 138 Safety Addendum 139 140 Safety Addendum 141 142 Safety Addendum 143 144 Safety Addendum 145 146 Safety Addendum 147 Connexion Safety Addendum 149 150 Hinweis Kabel lösenKabel anschlie Achtung Hinweis ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Per collegare Scollegare Avviso Attenzione Avviso ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb Safety Addendum 157 158 Safety Addendum 159 160 Safety Addendum 161 162 Safety Addendum 163 Declaración Para la conexinDesconexiín Safety Addendum 165 Declaración ≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lb 82 kg Product Notices Important Notes Trademarks Index Fast EtherChannel Scsi Index 173 174 Part Number 59P2178 175