122 xSeries 343 Hardware Maintenance Manual
International Warranty Service If you travelwith your server product or relocate it to a country where your server machine type is
sold, your server productmight be eligiblefor International Warranty Service, which automatically
entitles youto obtain warranty service throughout the warranty period. Service will be performed
by IBMor by IBM resellers who are authorized to perform warranty service.
Service methodsand procedures vary by country, and some services might not be available in all
countries. InternationalWarranty Service is delivered through the method of service (such as depot,
carry-in,or on-site service) that is provided in the servicing country. Service centers incertain
countries mightnot be ableto serviceall models of a particularmachine type. In some countries,
fees and restrictionsmight apply at the time of service.
To determinewhether your server product is eligible for International WarrantyService and to view
a list of the countries where service is available, go to http://www.ibm.com/pc/support/, and click
Warranty Lookup. EligibleIBM server products are identified by their four-digit machine types.
For more informationabout International Warranty Service, see Service Announcement 601-034 at
http://www.ibm.com/. Click Support & downloads, click Announcement letters,and click
Announcements search.IntheSearchby letter number only field, type 601- 034, and click
Search.
Purchasing Additional Services During and after the warrantyperiod, you can purchase additional services, such as support for
IBM and non-IBM hardware, operatingsystems, and application programs; network setup and
configuration;upgraded or extended hardware repair services; and custom installations. Service
availabilityand service name might vary by country or region.
For more informationabout these services, contact your IBM marketing representative.