Cable is not connected, is loose, or is damaged | Lexmark 1500

Make sure the paper size setting on the camera is supported by the printer

Use only the following paper sizes when printing photos from your camera:

•3.5 x 5 inches

•4 x 6 inches

•4 x 8 inches

•5 x 7 inches

•10 x 20 inches

•Letter (8.5 x 11 inches)

•A6 (105 x 148 mm)

•A5 (148 x 210 mm)

•A4 (210 x 297 mm)

•L (89 x 127 mm)

•2L (127 x 178 mm)

•Hagaki card (100 x 148 mm)

•10 x 15 cm

•13 x 18 cm

To view or change the print size settings on your camera, see the documentation that came with your camera.

Make sure the printer is properly communicating with the camera

If the PictBridge connection is successful, the camera automatically switches to print mode, the PictBridge symbol appears on the camera display, or a message recognizing the connection appears on the camera display, depending on your camera.

If the PictBridge connection is unsuccessful, try one or more of the following:

•Make sure you are using the USB cable that came with your camera.

•Make sure the USB cable that you are using is not damaged.

If the error occurs after the printer has successfully connected with the camera, try one or more of the following:

•Disconnect the camera, and then connect it again.

•If the lights keep on blinking, check for error messages on the camera display, and then see the documentation that came with your camera.

Cable is not connected, is loose, or is damaged

The printer cable must be fully connected and undamaged for proper communication.

Make sure the USB cable is connected to the USB port on the back of the computer

The USB port on the back of the computer is marked by . Plug the long, flat end of the USB cable into this port.

Make sure the other end of the USB cable is connected to the back of the printer

Plug the smaller, more square end of the USB cable into the back of the printer.

Troubleshooting

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Lexmark 1500 manual Cable is not connected, is loose, or is damaged

Contents

Lexmark 1500 Series Page Contents Glossary 109 Safety information General networking Common home network configurationsWired network example Wireless network examples Networking the printer Finding the MAC address IP addresses Wireless networkingPrinting a network setup Types of wireless networks Ad hoc Finding the signal strengthInfrastructure Know your security keys Why do I need an installation cable?Networking the printer Selecting a network printer Installing the printer on a networkInstalling the printer on additional network computers Sharing the printer on a network Click Continue Using a wireless network connectionFinding a printer/print server located on remote subnets What do the Wi-Fi indicator lights mean? Advanced wireless setupTips for using network adapters Why do I need to disconnect the installation cable? Double-clickWireless Setup Assistant Choosing compatible specialty paper types Getting startedLoading paper Loading envelopes Using the automatic paper type sensor Loading transparencies Loading labels Loading banner paper Loading iron-on transfersLoading custom-size paper Choosing a paper type Learning about the software print optionsChoosing a paper size Printing a document Collating copies using the computerPerforming printing and related tasks Choosing a print quality Printing borderless photos Printing photos Printing cards Printing iron-on transfers Printing envelopes Printing a banner Printing transparencies Printing multiple pages on one sheet For Mac OS X version 10.4.2 or later Assembling a bookletPrinting multiple copies of a stored document Printing the last page first reverse page order Printing on both sides of the paper duplexing automatically Printing color images in black and whitePrinting on both sides of the paper duplexing Click File Œ Print Printing files from a memory card or flash drivePrinting on both sides of the paper duplexing manually Resuming print jobs Pausing print jobsCanceling a print job Managing print jobs Inserting a memory card Connecting photo storage devices Light blink alternately until either the memory card or Inserting a flash drive Removing a memory card or flash drive Connecting a PictBridge-enabled digital camera Transferring photos from a memory device to the computer Transferring photos from a memory device to the computer Printing photos from a memory card or flash drive Printing photos from photo storage devicesPage Printing photos from a digital camera using Dpof Printing photos from the computer Printing cards Working with photos over the wireless network Page Related topics Understanding the printer parts Checking the box contents Use Understanding the parts of the printer Orange Understanding the software Installing the printer software Removing the printer software Using the Printer Selection dialogClick Uninstall Using the Page Setup dialog Using the Printer Setup Complete dialog From here Choose Using the Print dialog From here Choose From here Choose Only Using Printer Services Choose Lexmark Network Card Reader Œ Preferences Using the Network Card ReaderClick Settings Using the Utility Click Lexmark 1500 Series Utility Print cartridges Installing print cartridges Removing a used print cartridge Double-click the Lexmark 1500 Series Utility icon Cleaning the print cartridge nozzlesAligning the print cartridges Wiping the print cartridge nozzles and contacts Check paper Checking the ink levelsImproving print quality Preserving the print cartridges Check print cartridges Cleaning the exterior of the printerUsing genuine Lexmark print cartridges Refilling print cartridges Ordering paper and other supplies Ordering print cartridges Lexmark 1500 Series folder Finding information about the printer Telephone support Help Related topics Recycling Lexmark products Is contact information available online? Contacting Customer SupportHow do I contact Lexmark Customer Support? Power light is blinking Setup troubleshootingPower button is not lit Duplex light is blinking Cable is not connected, is loose, or is damaged Software does not install Printer is not able to communicate with the computer Printer does not appear in the Printer Selection dialog Test page does not print Printing a test page using the computerPrinter is plugged in but does not print Try printing a test page again Make sure the cartridges are properly installedCheck power Does not print Remove tape on cartridges Check the ink levels Remove the sticker and tape from the print cartridges Reinstall the softwareChecking printer readiness Make sure the printer has paper and is properly loaded Are the sticker and tape removed from the cartridges? Are the print cartridges properly installed?Checking the printer status Checking the print cartridges Are the cartridges low on ink? Wireless troubleshootingCheck your security keys Wireless network printer does not print Remove and reinstall the internal print server Wi-Fi indicator light is not lit Reinstall the internal print server Wireless printer is no longer working Printer cannot connect to the wireless network Check your security keys Wi-Fi indicator light is orangeCheck your advanced security settings Configure the optional internal wireless print server Check MAC address Make sure the access point is on Run the Wireless Setup Assistant again Checking your network name Changing wireless settings after installationPing the access point Check the installation cable Ping the printer Run the Wireless Setup Assistant Are you printing graphics or photos? Print troubleshootingChecking the ink levels Ink levels seem incorrect Poor text and graphic quality Ink levels seem to go down too quicklyImproving print quality Poor quality at the edges Partial document or photo prints Print speed is slow Prints with different fonts Photo smudges or scratchesBlank or incorrect page prints Transparencies or photos contain white lines Print is too dark or smudgedGlossy photo paper or transparencies stick together White lines appear in graphics or solid black areas Adjust the application settings for the documentPerform maintenance on the print catridges Vertical straight lines are not smooth Check the level of ink in the print catridges Perform maintenance on the print cartridgesAdjust the color and print speed Cannot print from a memory card or flash drive Duplex unit does not operate correctly Cannot print from digital camera using PictBridge Paper jam in the paper support Jams and misfeeds troubleshootingChecking printer ports Paper jam in the printer 100 Paper jam in the duplex unit Printer does not feed paper, envelopes, or specialty media Paper or specialty media misfeeds Paper continues to jam Banner paper jams 103 Remove and reinstall the print cartridgesRemove any obstructions in the cartridge carrier Memory card cannot be inserted Memory card reader and PictBridge troubleshootingNothing happens when memory card is inserted Make sure the camera is properly equipped Make sure the USB cable is connectedCheck USB cable Check camera connection 106 Select the printer on your wireless network 107 Removing and reinstalling the softwareResetting the printer to factory default settings 108 Lexmark International, Inc All rights reserved Edition noticeProduct information 109 110 Trademarks Industry Canada Canada Exposure to radio frequency radiationIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 112 European Community EC directives conformity 113 114 Noise emission levels 115 Temperature informationProduct disposal Information for Chinese RoHS program Off mode Power consumptionProduct power consumption Power Saver 117 Total energy usage 118 119 Lexmark International, Inc., Lexington, KY Statement of Limited WarrantyLimited warranty Limited warranty service 121 Extent of limited warrantyLimitation of liability Additional rights 122 Glossary IP Internet Protocol address 123 124 UAA Universally Administered Address