Troubleshooting

293

Poor copy quality

These are some examples of poor copy quality:

Blank pages

Checkerboard pattern

Distorted graphics or pictures

Missing characters

Faded print

Dark print

Skewed lines

Smudges

Streaks

Unexpected characters

White lines in print

Try one or more of the following:

CLEAR ANY ERROR MESSAGES

Check the display and clear any error messages.

REPLACE THE TONER OR PRINT CARTRIDGE

When the print remains faded, replace the toner or print cartridge.

CLEAN THE SCANNER GLASS

The scanner glass may be dirty. Clean the scanner glass with a clean, lintfree cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 230.

ADJUST THE TONER DARKNESS OF THE COPY

Adjust the toner darkness from the Copy menus.

MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY

Check the quality of the original document.

PLACE THE ORIGINAL DOCUMENT PROPERLY

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

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Lexmark 34T5012 manual Poor copy quality