Lexmark 34T5012 manual Toner fog or background shading appears on

Troubleshooting 321

•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE

Replace the worn, defective, or empty toner cartridge.

CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE

Check the paper path around the toner cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

MAKE SURE THERE IS NO TONER IN THE PAPER PATH

Toner fog or background shading appears on the page

Try one or more of the following:

MAKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE

Reinstall or replace the defective toner cartridge.

MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE

Replace the worn or defective transfer module.

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE

Replace the word or defective photoconductor unit.

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE

Replace the worn or defective fuser.

MAKE SURE THE PRINTER HAS RECALIBRATED RECENTLY

Perform color adjust from the Quality menu.

MAKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF‑WHITE BACKGROUND

Check the application settings.

MAKE SURE NO TONER IS IN THE PAPER PATH

Contact customer support.