Users Guide
November
Contents
105
Scanning 126
Understanding the printer menus 134
Saving money and the environment 218
Securing the printer 224
Managing the printer 253
Troubleshooting 272
Clearing jams 255
Power consumption
327
Index 344
327
Safety information
Safety information
Safety information
Learning about the printer
Finding information about the printer
Learning about the printer
Site at http//support.lexmark.com
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Learning about the printer
Using the ADF
Using the scanner glass
Understanding the ADF and scanner glass
You can use the ADF or the scanner glass to scan documents
Using the printer control panel
Use
Learning about the printer
Understanding the home screen
Understanding the home screen
Understanding the home screen
Mail send
Using the touch-screen buttons
Features
Other touch-screen buttons
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Showing or hiding icons on the home screen
Setting up Scan to Network
Setting up Forms and Favorites
Activating the home screen applications
Setting up My MFP
Setting up Remote Operator Panel
Understanding WS‑Scan
WS‑Scan icon and its description
Exporting and importing a configuration
Exporting a configuration to a file
Importing a configuration from a file
Click Configure Export
Additional printer setup
Installing internal options
Additional printer setup
Available internal options
Accessing the system board
Page
Reattach the system board cover
Page
Installing a memory card
Page
Installing a flash memory or firmware card
Installing an Internal Solutions Port
Page
Page
Page
Installing a printer hard disk
To install a printer hard disk onto the ISP
To install a printer hard disk directly on the system board
Page
Removing a printer hard disk
Installing hardware options
Order of installation
Installing optional drawers
Attaching cables
Turn the printer back on
USB port
Installing the printer software
Setting up the printer software
Windows
Updating available options in the printer driver
For Windows users
Windows 7 or earlier
Macintosh
Preparing to set up the printer on an Ethernet network
Preparing to set up the printer on a wireless network
Networking
For Macintosh users
Installing the printer on a wireless network Windows
Windows
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Reports Network Setup Page or
Access the AirPort options
Configure the printer for wireless access
Mac OS X version 10.5 or later
From the Finder, navigate to
Applications Internet Connect AirPort
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
From the Finder, navigate to Applications Utilities
Installing the printer on an Ethernet network
Click Default Browser tab More Printers
For Windows users
From the Printer List, click Add
Select Ethernet connection, and then click Continue
For Macintosh users
Mac OS X version 10.4 or earlier
For Windows users
Windows
Setting up serial printing
AppleTalk select the printer Add
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Click Continue Finish
Printing a network setup
Reports Network Setup
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Page
One ‑sided printing Two ‑sided Duplex printing
Page
Loading the optional 550‑sheet special media tray
Loading narrow paper sizes such as envelopes and A6
Page
Page
Page
Page
Loading the 2,000‑sheet high‑capacity feeder
One ‑sided printing Two ‑sided printing
Page
Loading the multipurpose feeder
Page
Linking and unlinking trays
Unlinking trays
Click Settings Paper Menu
Settings Paper Menu Custom Name type a name Submit
Linking trays
Creating a custom name for a paper type
Click Settings Paper Menu Custom Names
Configuring a custom name
Click Settings Paper Menu Custom Types
Paper and specialty media guidelines
Paper characteristics
Paper guidelines
Fiber content
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Unacceptable paper examples
Supported paper sizes, types, and weights
Supported paper sizes
Statement
Supported paper types and weights
Printer supports 60-220‑g/m216-58‑lb paper weights
Printing
Printing forms
Printing a document
Printing a document
Adjusting toner darkness
Using Max Speed and Max Yield
Using the Embedded Web Server
Using the printer control panel
Printing from a mobile device
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Flash drive File type
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Security Confidential Print
Tips on using letterhead
Printing information pages
Printing on specialty media
Printing a font sample list
Tips on using transparencies
Tips on using envelopes
Page
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Copying using the ADF
Co p y in g
Making copies
Making a quick copy
Copying using the scanner glass
Copying film photos
Copying on specialty media
Copying on transparencies
Customizing copy settings
Making copies using paper from a selected tray
Copying in black and white
Copying to a different size
Copying different paper sizes
Copying on both sides of the paper duplexing
Example 1 Copying on mixed paper sizes
Example 2 Copying on a single paper size
Adjusting copy quality
Reducing or enlarging copies
Collating copies
Placing separator sheets between copies
Copy Advanced Options Separator Sheets
Select one of the following
Copying multiple pages onto a single sheet
Creating a custom copy job job build
Copying 100
Between Pages Off
Canceling a copy job
Canceling a copy job while the document is in the ADF
Placing information on copies
Placing the date and time at the top of each
Canceling a copy job while pages are being printed
Understanding the copy screens and options
Copy from
Copy to
Content
Scale
Darkness
Sides Duplex
This option enables or disables color for the scanned image
Color
Advanced Options
Save As Shortcut
Setting up the e-mail function
Configuring e‑mail settings
Mailing
Getting ready to e-mail
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e-mail shortcut
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
Sending an e‑mail using the address book
Mailing a document
Adding e-mail subject and message information
Customizing e-mail settings
Changing the output file type
Canceling an e-mail
Understanding e-mail options
Send As
Mailing 110
Scan Preview
Setup
Mailing 111
Initial fax setup
Faxing
Getting the printer ready to fax
Faxing 112
Choosing a fax connection
Connecting to an analog telephone line
Faxing 113
Connecting to a PBX or Isdn system
Connecting to a DSL service
Faxing 114
Connecting to a distinctive ring service
Connecting to an adapter for your country or region
Settings Fax Settings Analog Fax Settings Distinctive Rings
Faxing 115
Setting the outgoing fax or station name and number
Setting the date and time
Click Settings Fax Settings Analog Fax Setup
Click Security Set Date and Time
Click Settings Manage Shortcuts Fax Shortcut Setup
Configuring the printer to observe daylight saving time
Creating shortcuts
Sending a fax using the printer control panel
Sending a fax using the computer
Fax tab Enable fax
Sending a fax
Sending a fax using shortcuts
Sending a fax using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Canceling an outgoing fax
Click Settings Reports Fax Job Log or Fax Call Log
Viewing a fax log
Blocking junk faxes
Faxing 122
Understanding fax options
Touch Delete Selected Jobs
This option enables or disables color in faxing
Delayed Send
Faxing 123
Holding faxes
Holding and forwarding faxes
Forwarding a fax
Fax ‑mail
ESF
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address
Creating an FTP shortcut using the touch screen
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Click FTP Shortcut Setup
Using the FTP options
Scanning to an FTP address using the address book
File Name
Original Size
Resolution
Setup
Content
Color
Scanning to a computer or flash drive
Scanning to a computer
Advanced Options
Scanning 130
Using the ScanBack Utility
Scanning to a flash drive
Using the scan profile options
Darkness
Menus list
Understanding the printer m enus
Understanding the printer menus 134
Supplies menu
Understanding the printer menus 135
Understanding the printer menus 136
Default Source menu
Paper menu
Paper Size/Type menu
Understanding the printer menus 137
Tray x Type
Understanding the printer menus 138
MP Feeder Size
MP Feeder Type
Understanding the printer menus 139
Manual Paper Size
Configure MP menu
Understanding the printer menus 140
Substitute Size menu
Paper Weight menu
Understanding the printer menus 141
Understanding the printer menus 142
Paper Loading menu
Understanding the printer menus 143
Custom Types menu
Understanding the printer menus 144
Universal Setup menu
Custom Scan Sizes menu
Custom Names menu
Understanding the printer menus 145
Reports menu
Reports menu
Understanding the printer menus 146
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Understanding the printer menus 147
Understanding the printer menus 148
To access the menu, navigate to any of the following
Network Card menu
TCP/IP menu
Understanding the printer menus 149
Understanding the printer menus 150
IPv6 menu
Wireless menu
Understanding the printer menus 151
AppleTalk menu
Understanding the printer menus 152
Understanding the printer menus 153
Standard USB menu
USB Buffer
Parallel x menu
Understanding the printer menus 154
ENA Address
ENA Netmask
Parallel Buffer
Understanding the printer menus 155
Advanced Status
Parallel Mode
Serial x menu
Understanding the printer menus 156
Protocol
Understanding the printer menus 157
Serial Buffer
Understanding the printer menus 158
Robust XON
Baud
Data Bits
Smtp Setup menu
Understanding the printer menus 159
Security menu
Edit Security Setups menu
Understanding the printer menus 160
Miscellaneous Security Settings menu
Understanding the printer menus 161
Disk Wiping menu
Confidential Print menu
Understanding the printer menus 162
Understanding the printer menus 163
Security Audit Log menu
Understanding the printer menus 164
Configure Log
Understanding the printer menus 165
Set Date and Time menu
Understanding the printer menus 166
General Settings menu
Settings menu
Understanding the printer menus 167
Run Initial setup
Quiet Mode
Understanding the printer menus 168
Understanding the printer menus 169
Keyboard
Paper Sizes
Scan to PC Port Range
Understanding the printer menus 170
Displayed Information
Understanding the printer menus 171
Home screen customization
Date Format
Time Format
Understanding the printer menus 172
Alarms
Timeouts
Understanding the printer menus 173
Contact Name
Print Recovery
Understanding the printer menus 174
Copy Settings menu
Understanding the printer menus 175
Understanding the printer menus 176
Understanding the printer menus 177
Understanding the printer menus 178
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 179
General Fax Settings
Understanding the printer menus 180
Fax Send Settings
Resolution
Understanding the printer menus 181
Fax Cover
Dial Prefix
Understanding the printer menus 182
Dialing Prefix Rules
Understanding the printer menus 183
Enable Color Fax Scans
Understanding the printer menus 184
Auto Convert Color Faxes to Mono
Faxes
Fax Receive Settings
Understanding the printer menus 185
Fax Log Settings
Understanding the printer menus 186
Answer On
Speaker Settings
Understanding the printer menus 187
Fax Mode Fax Server Setup menu
Fax Server Setup
Settings Fax Settings Fax Server Setup
Understanding the printer menus 188
‑mail Settings menu
Understanding the printer menus 189
Understanding the printer menus 190
Format
Understanding the printer menus 191
Understanding the printer menus 192
Understanding the printer menus 193
Understanding the printer menus 194
FTP Settings menu
Use cc/bcc
Understanding the printer menus 195
Understanding the printer menus 196
Log Output Bin
FTP bit Depth
Base File Name
Understanding the printer menus 197
Flash Drive menu
Scan Settings
Understanding the printer menus 198
Understanding the printer menus 199
Scan Bit Depth
Understanding the printer menus 200
File Name
Print Settings
Understanding the printer menus 201
Copies
Duplex Binding
Understanding the printer menus 202
Paper Saver Orientation
Paper Saver Border
Paper Saver Ordering
Setup menu
Print Settings
Understanding the printer menus 203
Understanding the printer menus 204
Download Target
Resource Save
Print All Order
Understanding the printer menus 205
Finishing menu
Separator Source
Print Mode
Quality menu
Quality menu items and descriptions
Understanding the printer menus 206
Understanding the printer menus 207
Color Samples
Understanding the printer menus 208
Manual Color
Job Accounting menu
Understanding the printer menus 209
Understanding the printer menus 210
Utilities menu
Understanding the printer menus 211
PostScript menu
XPS menu
Understanding the printer menus 212
PCL Emul menu
Understanding the printer menus 213
Understanding the printer menus 214
Tray Renumber
Html menu
Understanding the printer menus 215
Image menu
Understanding the printer menus 216
Help menu
Understanding the printer menus 217
Using recycled paper
Saving money and the environment
Saving paper and toner
Conserving supplies
Using Eco‑Mode
Saving energy
Reducing printer noise
Avoid paper jams
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 220
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Restoring factory default settings
Settings General Settings Screen Brightness
Settings General Settings Factory Defaults Restore Now
Recycling
Returning Lexmark cartridges for reuse or recycling
Recycling Lexmark packaging
Saving money and the environment 223
Locking the system board
Securing the printer
Securing the printer 224
Statement of Volatility
Erasing volatile memory
Disposing of a printer hard disk
Securing the printer 225
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Touch Disk Encryption Enable
Finding printer security information
Cleaning the printer parts
Cleaning the interior of the printer
Cleaning the exterior of the printer
Maintaining the printer
Cleaning the ADF parts
Cleaning the scanner glass
Maintaining the printer 230
Page
Page
Cleaning the printhead lenses
Page
From the home screen, touch Status/Supplies View Supplies
Checking the status of parts and supplies
Click Device Status More Details
Ordering parts and supplies
Ordering a toner cartridge
Ordering a fuser or a transfer module
Recommended toner cartridges and part numbers
Ordering ADF replacement parts
Ordering a waste toner bottle
Ordering a photoconductor
Recommended part numbers
Using genuine Lexmark parts and supplies
Replacing parts and supplies
Storing supplies
Replacing a toner cartridge
Page
Page
Replacing the ADF parts
Replacing the pick roller assembly
Maintaining the printer 241
Page
Replacing the separator pad
Maintaining the printer 243
Replacing the pick pad
Maintaining the printer 244
Replacing the air filter
Page
Replacing the waste toner bottle
Maintaining the printer 247
Replacing a photoconductor
123
Page
Resetting the maintenance counter
When a replace or low message does not appear
When a replace or low message appears
Moving the printer
Moving the printer to another location
Shipping the printer
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Checking the virtual display
Page
Page
Understanding jam numbers and locations
230
250
29y.xx
Paper jam in the toner cartridge area
Paper jams
Clearing jams 257
Paper jam under the photoconductor units
Paper jam in the fuser area
Page
Page
Paper jams
Paper jam in the fuser area
Clearing jams 263
Page
Page
Page
Paper jam inside the printer top access cover
Clearing jams 267
24x paper jam
Paper jam in Tray
Paper jam in one of the optional trays
Clearing jams 268
Paper jam
29y.xx paper jams
Page
Page
Troubleshooting
Solving basic printer problems
Adjusting color
Understanding printer messages
Close top access cover
Disk full, scan job canceled
Change paper source to custom string
Change paper source to paper type paper size
Disk problem
Error reading USB drive. Remove USB
Fax partition inoperative. Contact system administrator
Fax Station Name not set up
Fax Station Number not set up
Install Tray
Insert Tray
Load paper source with custom type name
Load paper source with paper size
Load paper source with paper type paper size
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
No analog phone line connected to modem, fax is disabled
Restore held jobs?
Load Manual Feeder with paper type paper size
Memory full, cannot print faxes
Smtp server not set up. Contact system administrator
Some held jobs were not restored
Weblink server not set up. Contact system administrator
Scanner ADF Cover Open
Insufficient memory to support Resource Save feature
Xx Missing or defective color cartridge
Xx color cartridge part number unsupported by device
Incorrect paper size, open src
Insufficient memory, some held jobs will not be restored
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some Held Jobs were deleted
Memory full
Network x software error
Serial option x error
Standard network software error
Unformatted flash detected
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
USB port x disabled
Too many disks installed
Too many flash options installed
Too many trays attached
Incompatible tray
Disk full
Unformatted disk
Xx Fuser near life warning
Xx Fuser life warning
Xx Waste toner bottle missing
Xx Waste toner bottle nearly full
Xx Replace transfer module
Xx Transfer module life warning
Xx Color photoconductor low
Xx Replace color photoconductor
Replace color cartridge
Xx Color cartridge critically low
Order a replacement for the specified print cartridge
Xx color cartridge nearly low
Xx Color cartridge very low
Paper missing
Solving printing problems
Scanner disabled by admin
Emulation error, load emulation option
Error message about reading USB drive appears
Confidential and other held jobs do not print
Print job takes longer than expected
Printing slows down
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Large jobs do not collate
Solving copy problems
Unexpected page breaks occur
Copier does not respond
Scanner unit does not close
Poor copy quality
Troubleshooting 294
Make Sure to USE the Appropriate Copy Settings
Check the Document Placement
Partial document or photo copies
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Partial document or photo scans
Solving fax problems
Fax and e-mail functions are not set up
General Settings Run initial setup Yes Submit
Cannot scan from a computer
Review this Digital Phone Service Checklist
Cannot send or receive a fax
Check the Printer Connections
Check the Telephone Wall Jack
Can send but not receive faxes
Can receive but not send faxes
Received fax has poor print quality
Solving home screen applications problems
An application error has occurred
Adjust the Scan Settings
2400 4800 9600 14400 33600
Forms and Favorites troubleshooting
Troubleshooting 302
Forms are not available or are not working
Network destination stopped working or is invalid
Application icon is missing from the home screen
Scan to Network troubleshooting
Printer cannot scan to the selected destination
My MFP troubleshooting
Error reading USB drive
Nothing happens when USB drive is inserted
Forgot the password to My MFP
Solving option problems
Paper tray problems
Reset the Printer
Check to see if the Option is Connected to the Printer
Sheet drawer problems
Memory card
Cannot detect flash memory card
Cannot detect printer hard disk
Internal print server does not operate correctly
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Solving print quality problems
Characters have jagged or uneven edges
Clipped images
Fine horizontal lines appear on color pages
Check the Toner Darkness Setting
Gray background
Incorrect margins
Toner Cartridge MAY be Worn or Defective
Paper curl
Troubleshooting 312
Print irregularities
Replace the worn or defective toner cartridge
Make Sure the Fuser is not Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Troubleshooting 313
Print is too dark
Print is too light
Troubleshooting 314
Make Sure the Print or Toner Cartridge is not LOW on Toner
Troubleshooting 315
Printer is printing blank pages
Troubleshooting 316
Repeating defects appear on prints
Replace the Print or Toner Cartridge
Replace the Photoconductor
Troubleshooting 317
Shadow images appear on prints
Skewed print
Make Sure the Photoconductor is not Defective
Troubleshooting 318
Clean the exterior of the printer
Solid color pages
Black or white streaks appear on transparencies or paper
Ensure That the Fill Pattern is Correct
Check the Paper Type
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Select Another Tray or Feeder
Replace the worn, defective, or empty toner cartridge
Toner fog or background shading appears on
Check the Paper Texture Setting
Toner rubs off
Toner specks
Call Customer Support
Solving color quality problems
FAQ about color printing
Transparency print quality is poor
Check the Transparencies
Printed page appears tinted. Can I adjust the color?
Troubleshooting 324
What is manual color correction?
What are detailed Color Samples and how do I access them?
Troubleshooting 325
Manual Color menu
Embedded Web Server does not open
Click Configuration Color Samples Detailed Options
Contacting customer support
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
328
Licensing notices
Modular component notice
Noise emission levels
329
Battery notice Temperature information
Product disposal
Static sensitivity notice
330
Mercury statement Laser notice
Laser advisory label
331
Laser notice label may be affixed to this printer as shown
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
European Community EC directives conformity
Radio interference notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
334
South Africa telecommunications notice
335
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
337
Industry Canada Canada
338
339
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
340
Extent of limited warranty
Limited warranty service
341
Patent acknowledgment
Limitation of liability
Additional rights
342
343
Numerics
Index
Index 344
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