Troubleshooting

294

MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS

When patterns (moiré) appear in the output:

On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Sharpness > lower the Sharpness setting

On the Copy screen, make sure no scaling is being selected.

When the text is light or disappearing:

From the Copy screen, navigate to:

Content > Text > > select the appropriate source for the original document being copied >

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Sharpness > increase the current setting

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Contrast > increase the current setting

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting

When the output appears washed out or overexposed:

On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.

From the Copy screen, adjust the Darkness setting.

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Background removal > reduce the current setting

Partial document or photo copies

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

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Lexmark 34T5012 Partial document or photo copies, Troubleshooting 294, Make Sure to USE the Appropriate Copy Settings