Lexmark 34T5012 manual Paper curl

Troubleshooting 311

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE	A	B	DE
ABCDE	A	B	DE
	A	B	DE

Try one or more of the following:

MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE

Replace the defective toner cartridge.

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE

Replace the defective photoconductor unit.

MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE

Replace the defective transfer module.

CLEAN THE PRINTHEAD LENSES

1Open the front door, and then the internal cover.

2Locate the printhead wipers.

3Gently pull the printhead wiper out until it stops, and then slowly slide it back into place.

4Clean the remaining three printhead lenses.

Paper curl

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS

Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

2Before sending the print job, specify the correct paper type setting:

•For Windows users, specify the paper type from Print Properties.

•For Macintosh users, specify the paper type from the Print dialog.

LOAD PAPER FROM A FRESH PACKAGE

Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.