Troubleshooting

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3Reinsert the print cartridge.

If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Streaked horizontal lines appear on prints

ABCDE

ABCDE

ABCDE

Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER

From the printer control panel Paper Menu, select Default Source.

For Windows users, select the paper source from Print Properties.

For Macintosh users, select the paper source from the Print dialog and popup menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE

Replace the worn, defective, or empty toner cartridge.

CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see or clean any visible toner from the paper path. If the problem persists, then contact Customer Support.

Streaked vertical lines appear on prints

ABCDE

ABCDE

ABCDE

Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER

From the printer control panel Paper menu, select Default Source

For Windows users, select the paper source from Print Properties.

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Lexmark 34T5012 manual Streaked horizontal lines appear on prints, Streaked vertical lines appear on prints