Lexmark 34T5012 Solving home screen applications problems, An application error has occurred

Troubleshooting 301

3In the Max Speed box, click one of the following:

2400

4800

9600

14400

33600

4Click Submit.

Solving home screen applications problems

An application error has occurred

CHECK THE SYSTEM LOG FOR RELEVANT DETAILS

1Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can:

•View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.

•Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.

2Click Settings or Configuration.

3Click Device Solutions > Solutions (eSF), or click Embedded Solutions.

4Click System tab > Log

5From the Filter menu, select an application status.

6From the Application menu, select an application, and then click Submit.

MAKE SURE THE FILE NAME YOU WANT TO SCAN TO IS NOT ALREADY IN USE

Verify that the file to which you want to scan is not open by another application or user.

To help prevent errors, make sure either Append time stamp or Overwrite existing file is selected in the destination configuration settings.

ADJUST THE SCAN SETTINGS

In the destination configuration settings, lower the scan settings. For example, to lower the scan resolution, disable Color, or change the “Content type” setting to Text.

CONTACT CUSTOMER SUPPORT

If you still cannot isolate the problem, then contact customer support.