Lexmark 34T5012 manual Solving fax problems, Cannot scan from a computer, Caller ID is not shown

Troubleshooting 297

Cannot scan from a computer

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems

Fax and e-mail functions are not set up

The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps:

Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected.

1From the home screen, navigate to:

> General Settings > Run initial setup > Yes > Submit

2Turn the printer off, and then turn it back on.

3From the printer control panel, touch your language.

4Touch your country or region, and then touch Continue.

5Select your time zone, and then touch Continue.

6Touch Fax and E‑mail to clear the icons, and then touch Continue.

Note: You can use these same steps to disable fax and e‑mail.

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.

If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.