November
Users Guide
Contents
105
Understanding the printer menus 134
Scanning 126
Saving money and the environment 218
Securing the printer 224
Managing the printer 253
Troubleshooting 272
Clearing jams 255
327
Power consumption
Index 344
327
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Learning about the printer
Site at http//support.lexmark.com
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Learning about the printer
Using the scanner glass
Using the ADF
Understanding the ADF and scanner glass
You can use the ADF or the scanner glass to scan documents
Use
Using the printer control panel
Learning about the printer
Understanding the home screen
Understanding the home screen
Understanding the home screen
Mail send
Features
Using the touch-screen buttons
Other touch-screen buttons
Accessing the Embedded Web Server
Setting up and using the home screen applications
Setting up and using the home screen applications
Showing or hiding icons on the home screen
Setting up Scan to Network
Setting up Forms and Favorites
Activating the home screen applications
Setting up Remote Operator Panel
Setting up My MFP
Understanding WS‑Scan
WS‑Scan icon and its description
Exporting a configuration to a file
Exporting and importing a configuration
Importing a configuration from a file
Click Configure Export
Installing internal options
Additional printer setup
Additional printer setup
Available internal options
Accessing the system board
Page
Reattach the system board cover
Page
Installing a memory card
Page
Installing a flash memory or firmware card
Installing an Internal Solutions Port
Page
Page
Page
Installing a printer hard disk
To install a printer hard disk onto the ISP
To install a printer hard disk directly on the system board
Page
Removing a printer hard disk
Order of installation
Installing hardware options
Installing optional drawers
Turn the printer back on
Attaching cables
USB port
Installing the printer software
Setting up the printer software
Windows
For Windows users
Updating available options in the printer driver
Windows 7 or earlier
Macintosh
Preparing to set up the printer on a wireless network
Preparing to set up the printer on an Ethernet network
Networking
For Macintosh users
Installing the printer on a wireless network Windows
Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Reports Network Setup Page or
Access the AirPort options
Mac OS X version 10.5 or later
Configure the printer for wireless access
From the Finder, navigate to
Applications Internet Connect AirPort
Double‑click Printer Setup Utility or Print Center
Configure your computer to use the printer wirelessly
Click +
From the Finder, navigate to Applications Utilities
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
For Windows users
From the Printer List, click Add
Select Ethernet connection, and then click Continue
For Macintosh users
Mac OS X version 10.4 or earlier
For Windows users
Windows
AppleTalk select the printer Add
Setting up serial printing
Printing a menu settings
Verifying printer setup
Reports Menu Settings
Click Continue Finish
Reports Network Setup
Printing a network setup
Configuring Universal paper settings
Setting the paper size and type
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Page
One ‑sided printing Two ‑sided Duplex printing
Page
Loading narrow paper sizes such as envelopes and A6
Loading the optional 550‑sheet special media tray
Page
Page
Page
Page
Loading the 2,000‑sheet high‑capacity feeder
One ‑sided printing Two ‑sided printing
Page
Loading the multipurpose feeder
Page
Unlinking trays
Linking and unlinking trays
Settings Paper Menu Custom Name type a name Submit
Click Settings Paper Menu
Linking trays
Creating a custom name for a paper type
Click Settings Paper Menu Custom Names
Configuring a custom name
Click Settings Paper Menu Custom Types
Paper and specialty media guidelines
Paper characteristics
Paper guidelines
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Storing paper
Supported paper sizes
Supported paper sizes, types, and weights
Statement
Printer supports 60-220‑g/m216-58‑lb paper weights
Supported paper types and weights
Printing forms
Printing
Printing a document
Printing a document
Using Max Speed and Max Yield
Adjusting toner darkness
Using the Embedded Web Server
Using the printer control panel
Printing from a mobile device
Printing from a flash drive
Printing from a flash drive
Flash drive File type
Supported flash drives and file types
Storing print jobs in the printer
Printing confidential and other held jobs
Printing confidential and other held jobs
Security Confidential Print
Printing information pages
Tips on using letterhead
Printing on specialty media
Printing a font sample list
Tips on using envelopes
Tips on using transparencies
Page
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Co p y in g
Copying using the ADF
Making copies
Making a quick copy
Copying film photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Making copies using paper from a selected tray
Customizing copy settings
Copying in black and white
Copying to a different size
Copying on both sides of the paper duplexing
Copying different paper sizes
Example 1 Copying on mixed paper sizes
Example 2 Copying on a single paper size
Reducing or enlarging copies
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Copy Advanced Options Separator Sheets
Select one of the following
Creating a custom copy job job build
Copying multiple pages onto a single sheet
Copying 100
Between Pages Off
Canceling a copy job while the document is in the ADF
Canceling a copy job
Placing information on copies
Placing the date and time at the top of each
Understanding the copy screens and options
Canceling a copy job while pages are being printed
Copy from
Copy to
Scale
Content
Darkness
Sides Duplex
Color
This option enables or disables color for the scanned image
Advanced Options
Save As Shortcut
Configuring e‑mail settings
Setting up the e-mail function
Mailing
Getting ready to e-mail
Creating an e-mail shortcut using the printer control panel
Creating an e-mail shortcut using the Embedded Web Server
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e-mail shortcut
Sending an e‑mail using a shortcut number
Sending an e-mail using the printer control panel
Sending an e‑mail using the address book
Mailing a document
Adding e-mail subject and message information
Customizing e-mail settings
Changing the output file type
Understanding e-mail options
Canceling an e-mail
Mailing 110
Send As
Scan Preview
Setup
Mailing 111
Faxing
Initial fax setup
Getting the printer ready to fax
Faxing 112
Choosing a fax connection
Connecting to an analog telephone line
Faxing 113
Connecting to a PBX or Isdn system
Connecting to a DSL service
Faxing 114
Connecting to an adapter for your country or region
Connecting to a distinctive ring service
Settings Fax Settings Analog Fax Settings Distinctive Rings
Faxing 115
Setting the date and time
Setting the outgoing fax or station name and number
Click Settings Fax Settings Analog Fax Setup
Click Security Set Date and Time
Click Settings Manage Shortcuts Fax Shortcut Setup
Configuring the printer to observe daylight saving time
Creating shortcuts
Sending a fax using the computer
Sending a fax using the printer control panel
Fax tab Enable fax
Sending a fax
Sending a fax using the address book
Sending a fax using shortcuts
Changing the fax resolution
Customizing fax settings
Making a fax lighter or darker
Sending a fax at a scheduled time
Click Settings Reports Fax Job Log or Fax Call Log
Canceling an outgoing fax
Viewing a fax log
Blocking junk faxes
Faxing 122
Understanding fax options
Touch Delete Selected Jobs
This option enables or disables color in faxing
Delayed Send
Faxing 123
Holding faxes
Holding and forwarding faxes
Forwarding a fax
ESF
Fax ‑mail
Creating an FTP shortcut using the Embedded Web Server
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the touch screen
Scanning to an FTP address using a shortcut number
Click FTP Shortcut Setup
Scanning to an FTP address using the address book
Using the FTP options
File Name
Original Size
Setup
Resolution
Content
Color
Scanning to a computer
Scanning to a computer or flash drive
Advanced Options
Scanning 130
Scanning to a flash drive
Using the ScanBack Utility
Using the scan profile options
Darkness
Menus list
Understanding the printer m enus
Understanding the printer menus 134
Understanding the printer menus 135
Supplies menu
Understanding the printer menus 136
Paper menu
Default Source menu
Paper Size/Type menu
Understanding the printer menus 137
Tray x Type
Understanding the printer menus 138
MP Feeder Size
MP Feeder Type
Understanding the printer menus 139
Manual Paper Size
Understanding the printer menus 140
Configure MP menu
Substitute Size menu
Paper Weight menu
Understanding the printer menus 141
Understanding the printer menus 142
Understanding the printer menus 143
Paper Loading menu
Understanding the printer menus 144
Custom Types menu
Custom Scan Sizes menu
Universal Setup menu
Custom Names menu
Understanding the printer menus 145
Reports menu
Reports menu
Understanding the printer menus 146
Active NIC menu
Network/Ports menu
Standard Network or Network x menus
Understanding the printer menus 147
Understanding the printer menus 148
Network Card menu
To access the menu, navigate to any of the following
TCP/IP menu
Understanding the printer menus 149
Understanding the printer menus 150
IPv6 menu
Wireless menu
Understanding the printer menus 151
Understanding the printer menus 152
AppleTalk menu
Understanding the printer menus 153
Standard USB menu
USB Buffer
Understanding the printer menus 154
Parallel x menu
ENA Address
ENA Netmask
Parallel Buffer
Understanding the printer menus 155
Advanced Status
Serial x menu
Parallel Mode
Understanding the printer menus 156
Protocol
Serial Buffer
Understanding the printer menus 157
Robust XON
Understanding the printer menus 158
Baud
Data Bits
Understanding the printer menus 159
Smtp Setup menu
Security menu
Edit Security Setups menu
Understanding the printer menus 160
Understanding the printer menus 161
Miscellaneous Security Settings menu
Disk Wiping menu
Confidential Print menu
Understanding the printer menus 162
Understanding the printer menus 163
Understanding the printer menus 164
Security Audit Log menu
Understanding the printer menus 165
Configure Log
Understanding the printer menus 166
Set Date and Time menu
General Settings menu
Settings menu
Understanding the printer menus 167
Run Initial setup
Quiet Mode
Understanding the printer menus 168
Keyboard
Understanding the printer menus 169
Paper Sizes
Scan to PC Port Range
Displayed Information
Understanding the printer menus 170
Home screen customization
Understanding the printer menus 171
Date Format
Time Format
Understanding the printer menus 172
Timeouts
Alarms
Understanding the printer menus 173
Contact Name
Understanding the printer menus 174
Print Recovery
Understanding the printer menus 175
Copy Settings menu
Understanding the printer menus 176
Understanding the printer menus 177
Understanding the printer menus 178
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 179
Understanding the printer menus 180
General Fax Settings
Resolution
Fax Send Settings
Understanding the printer menus 181
Fax Cover
Dial Prefix
Understanding the printer menus 182
Dialing Prefix Rules
Understanding the printer menus 183
Understanding the printer menus 184
Enable Color Fax Scans
Auto Convert Color Faxes to Mono
Faxes
Understanding the printer menus 185
Fax Receive Settings
Understanding the printer menus 186
Fax Log Settings
Answer On
Speaker Settings
Understanding the printer menus 187
Fax Server Setup
Fax Mode Fax Server Setup menu
Settings Fax Settings Fax Server Setup
Understanding the printer menus 188
Understanding the printer menus 189
‑mail Settings menu
Format
Understanding the printer menus 190
Understanding the printer menus 191
Understanding the printer menus 192
Understanding the printer menus 193
Understanding the printer menus 194
FTP Settings menu
Use cc/bcc
Understanding the printer menus 195
Log Output Bin
Understanding the printer menus 196
FTP bit Depth
Base File Name
Understanding the printer menus 197
Flash Drive menu
Scan Settings
Understanding the printer menus 198
Understanding the printer menus 199
Scan Bit Depth
Understanding the printer menus 200
File Name
Understanding the printer menus 201
Print Settings
Copies
Duplex Binding
Paper Saver Orientation
Understanding the printer menus 202
Paper Saver Border
Paper Saver Ordering
Setup menu
Print Settings
Understanding the printer menus 203
Download Target
Understanding the printer menus 204
Resource Save
Print All Order
Understanding the printer menus 205
Finishing menu
Separator Source
Quality menu
Print Mode
Quality menu items and descriptions
Understanding the printer menus 206
Understanding the printer menus 207
Color Samples
Understanding the printer menus 208
Manual Color
Understanding the printer menus 209
Job Accounting menu
Understanding the printer menus 210
Understanding the printer menus 211
Utilities menu
PostScript menu
XPS menu
Understanding the printer menus 212
Understanding the printer menus 213
PCL Emul menu
Tray Renumber
Understanding the printer menus 214
Understanding the printer menus 215
Html menu
Understanding the printer menus 216
Image menu
Understanding the printer menus 217
Help menu
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Avoid paper jams
Click Settings General Settings Timeouts
Adjusting Sleep mode
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 220
Adjusting the brightness of the display
Using Hibernate Mode
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Settings General Settings Screen Brightness
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Recycling
Returning Lexmark cartridges for reuse or recycling
Recycling Lexmark packaging
Saving money and the environment 223
Locking the system board
Securing the printer
Securing the printer 224
Erasing volatile memory
Statement of Volatility
Disposing of a printer hard disk
Securing the printer 225
Touch Wipe All Settings
Using the printer control panel
Touch Back Exit Config Menu
Erasing non‑volatile memory
Using the Embedded Web Server
Configuring printer hard disk encryption
Click Settings Security Disk Encryption
Touch Disk Encryption Enable
Finding printer security information
Cleaning the interior of the printer
Cleaning the printer parts
Cleaning the exterior of the printer
Maintaining the printer
Cleaning the ADF parts
Cleaning the scanner glass
Maintaining the printer 230
Page
Page
Cleaning the printhead lenses
Page
From the home screen, touch Status/Supplies View Supplies
Checking the status of parts and supplies
Click Device Status More Details
Ordering a toner cartridge
Ordering parts and supplies
Ordering a fuser or a transfer module
Recommended toner cartridges and part numbers
Ordering a waste toner bottle
Ordering ADF replacement parts
Ordering a photoconductor
Recommended part numbers
Replacing parts and supplies
Using genuine Lexmark parts and supplies
Storing supplies
Replacing a toner cartridge
Page
Page
Replacing the ADF parts
Replacing the pick roller assembly
Maintaining the printer 241
Page
Maintaining the printer 243
Replacing the separator pad
Maintaining the printer 244
Replacing the pick pad
Replacing the air filter
Page
Maintaining the printer 247
Replacing the waste toner bottle
Replacing a photoconductor
123
Page
When a replace or low message does not appear
Resetting the maintenance counter
When a replace or low message appears
Moving the printer
Shipping the printer
Moving the printer to another location
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Page
Page
230
Understanding jam numbers and locations
250
29y.xx
Paper jam in the toner cartridge area
Paper jams
Clearing jams 257
Paper jam under the photoconductor units
Paper jam in the fuser area
Page
Page
Paper jams
Clearing jams 263
Paper jam in the fuser area
Page
Page
Page
Clearing jams 267
Paper jam inside the printer top access cover
Paper jam in Tray
24x paper jam
Paper jam in one of the optional trays
Clearing jams 268
29y.xx paper jams
Paper jam
Page
Page
Solving basic printer problems
Troubleshooting
Adjusting color
Understanding printer messages
Disk full, scan job canceled
Close top access cover
Change paper source to custom string
Change paper source to paper type paper size
Error reading USB drive. Remove USB
Disk problem
Fax partition inoperative. Contact system administrator
Fax Station Name not set up
Install Tray
Fax Station Number not set up
Insert Tray
Load paper source with custom type name
Load paper source with paper type paper size
Load paper source with paper size
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
Restore held jobs?
No analog phone line connected to modem, fax is disabled
Load Manual Feeder with paper type paper size
Memory full, cannot print faxes
Some held jobs were not restored
Smtp server not set up. Contact system administrator
Weblink server not set up. Contact system administrator
Scanner ADF Cover Open
Xx Missing or defective color cartridge
Insufficient memory to support Resource Save feature
Xx color cartridge part number unsupported by device
Incorrect paper size, open src
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory, some Held Jobs were deleted
Memory full
Serial option x error
Network x software error
Standard network software error
Unformatted flash detected
Serial port x disabled
Parallel port x disabled
Standard USB port disabled
USB port x disabled
Too many flash options installed
Too many disks installed
Too many trays attached
Incompatible tray
Unformatted disk
Disk full
Xx Fuser near life warning
Xx Fuser life warning
Xx Waste toner bottle nearly full
Xx Waste toner bottle missing
Xx Replace transfer module
Xx Transfer module life warning
Xx Replace color photoconductor
Xx Color photoconductor low
Replace color cartridge
Xx Color cartridge critically low
Xx color cartridge nearly low
Order a replacement for the specified print cartridge
Xx Color cartridge very low
Paper missing
Scanner disabled by admin
Solving printing problems
Emulation error, load emulation option
Error message about reading USB drive appears
Confidential and other held jobs do not print
Printing slows down
Print job takes longer than expected
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Tray linking does not work
Large jobs do not collate
Unexpected page breaks occur
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
Make Sure to USE the Appropriate Copy Settings
Troubleshooting 294
Check the Document Placement
Partial document or photo copies
Checking an unresponsive scanner
Solving scanner problems
Scan was not successful
Scanning takes too long or freezes the computer
Partial document or photo scans
Poor scanned image quality
Fax and e-mail functions are not set up
Solving fax problems
General Settings Run initial setup Yes Submit
Cannot scan from a computer
Cannot send or receive a fax
Review this Digital Phone Service Checklist
Check the Printer Connections
Check the Telephone Wall Jack
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
An application error has occurred
Solving home screen applications problems
Adjust the Scan Settings
2400 4800 9600 14400 33600
Troubleshooting 302
Forms and Favorites troubleshooting
Forms are not available or are not working
Network destination stopped working or is invalid
Application icon is missing from the home screen
Scan to Network troubleshooting
Printer cannot scan to the selected destination
Error reading USB drive
My MFP troubleshooting
Nothing happens when USB drive is inserted
Forgot the password to My MFP
Paper tray problems
Solving option problems
Reset the Printer
Check to see if the Option is Connected to the Printer
Memory card
Sheet drawer problems
Cannot detect flash memory card
Cannot detect printer hard disk
Internal print server does not operate correctly
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Paper frequently jams
Solving paper feed problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Characters have jagged or uneven edges
Solving print quality problems
Clipped images
Fine horizontal lines appear on color pages
Gray background
Check the Toner Darkness Setting
Incorrect margins
Toner Cartridge MAY be Worn or Defective
Paper curl
Print irregularities
Troubleshooting 312
Replace the worn or defective toner cartridge
Make Sure the Fuser is not Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Troubleshooting 313
Print is too dark
Print is too light
Troubleshooting 314
Make Sure the Print or Toner Cartridge is not LOW on Toner
Printer is printing blank pages
Troubleshooting 315
Repeating defects appear on prints
Troubleshooting 316
Replace the Print or Toner Cartridge
Replace the Photoconductor
Shadow images appear on prints
Troubleshooting 317
Skewed print
Make Sure the Photoconductor is not Defective
Clean the exterior of the printer
Troubleshooting 318
Black or white streaks appear on transparencies or paper
Solid color pages
Ensure That the Fill Pattern is Correct
Check the Paper Type
Streaked vertical lines appear on prints
Streaked horizontal lines appear on prints
Select Another Tray or Feeder
Replace the worn, defective, or empty toner cartridge
Toner fog or background shading appears on
Toner rubs off
Check the Paper Texture Setting
Toner specks
Call Customer Support
FAQ about color printing
Solving color quality problems
Transparency print quality is poor
Check the Transparencies
Printed page appears tinted. Can I adjust the color?
Troubleshooting 324
What is manual color correction?
What are detailed Color Samples and how do I access them?
Troubleshooting 325
Manual Color menu
Embedded Web Server does not open
Click Configuration Color Samples Detailed Options
Contacting customer support
Edition notice
Product information
Lexmark International, Inc All rights reserved
328
Trademarks
Modular component notice
Licensing notices
Noise emission levels
329
Product disposal
Battery notice Temperature information
Static sensitivity notice
330
Laser advisory label
Mercury statement Laser notice
331
Laser notice label may be affixed to this printer as shown
Product power consumption
Power consumption
Sleep Mode
Hibernate Mode
Radio interference notice
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
334
Regulatory notices for telecommunication terminal equipment
335
South Africa telecommunications notice
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
337
338
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
339
Lexmark International, Inc., Lexington, KY
Limited warranty
340
Extent of limited warranty
Limited warranty service
341
Limitation of liability
Patent acknowledgment
Additional rights
342
343
Numerics
Index
Index 344
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