114 | Microsoft ET180 guide

10 User support

Troubleshooting

114

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Microsoft ET180 manual 114

Contents

User’s Guide ET180 Pocket PC Phone Copyright About this User’s Guide About this User’s Guide About this User’s Guide Contents Managing Microsoft Pocket PC 2002 companion programs Wireless data programsManaging Microsoft Pocket Outlook applications Getting connected User support 109 Using PhoneCustomising your ET180 Index 115 Package contents Your guides Optional accessories Optional accessoriesInstalling the Microsoft ActiveSyncTM software To install the Microsoft ActiveSyncTM software To uninstall the battery pack Installing the battery packTo install the battery pack Preparing to use your ET180 To connect the cradle Connecting the USB cradleCharging your ET180 To charge your ET180 To remove your ET180 from the cradle To recharge the device using the AC adapter cord Setting up your ET180To set up your ET180 Performing the first synchronisation process To perform the first synchronisation process Taking care of your ET180 Safety information on using your ET180Taking care of your ET180 Screen recalibration General usage precautionsSafety precautions for the main battery pack To recalibrate the screen Creating backup files To save Word or Excel files in a storage card Performing a hard reset Resetting your ET180Performing a soft reset To perform a soft reset Locking your ET180 To assign a lock passwordLocking your ET180 Performance Features summaryPhone features Display Design and ergonomics Battery packConnectivity ET180 tour ET180 tourFront view Component Description LCD To activate the backlight Using the backlightUsing the SD/MMC slot To turn off the backlight Rear view To remove a storage card Left view Peripherals tour Peripherals tourUSB cradle Headset with remote control To charge an optional spare battery pack No. Icon Component Remote control operation To connect the headset directly to the device To attach the keypad module to the device Keypad moduleHeadset operation Hardware buttons and the stylus Command interfaceCommand interface Today screen Icon Description Navigation bar and command barStatus icons Notifications To access a pop-up menuPop-up menus Command interface To show or hide the input panel Using the input panelUsing the input panel To change word suggestion options To type with the soft keyboardTo use Letter Recognizer To use Block Recognizer To use Transcriber To see how to write a letter in Transcriber To punctuate in Transcriber Writing on the screen Writing on the screenSelecting and editing typed text To write on the screen To select and edit written text To convert writing to text Drawing on the screen Drawing on the screenTo create a drawing To play a recording Recording a messageTo create a recording in Notes Recording a message To insert a My Text message Using My TextUsing My Text To edit a My Text message Opening an application Switching between applicationsOpening an application Icon Program Usage Finding and organising information Finding and organising informationTo use Find To use File Explorer Using ActiveSyncTMUsing ActiveSyncTM You can also use ActiveSyncTM to To open ActiveSyncTM on your device To remotely synchronise your device To open Calendar CalendarCalendar To use the Calendar summary screen Scheduling an appointmentTo create an appointment Contacts ContactsCreating a meeting request To schedule a meeting Creating a contact Finding a contact To use the Contacts summary screen TasksTasks To open Tasks Creating a task To open Notes Creating a noteTo use the Tasks summary screen Managing Microsoft Pocket Outlook applications Pocket Word Pocket WordCreating a new file To use the Pocket Word file list Typing mode Entering information Writing mode Drawing mode Displaying the toolbar Pocket ExcelCreating a new workbook Pocket Excel Microsoft Windows Media Player for Pocket PC Microsoft Windows Media Player for Pocket PCProtecting your workbooks Tips for working in Pocket Excel Getting books on your ET180 Using GuidebookMicrosoft Reader for Pocket PC Microsoft Reader for Pocket PC Reading a book Using LibraryOpening a book To open Library To copy text Using the Reader featuresTo search for text To view book annotations Drawings Removing a bookHighlights Microsoft Reader for Pocket PC Receiving information Infrared communicationSending information Infrared communication Connecting to the Internet Connecting to the InternetConnecting to a network To create a modem connection to a network Starting a connection Connecting directly to an email serverTo set up an email service Ending a connection Getting help on connecting Getting help on connecting To open Pocket Internet Explorer Using Pocket Internet ExplorerUsing Pocket Internet Explorer Mobile Favorites folder To view mobile favorites and channelsTo browse the Internet To create a mobile favorite Favorite linksMobile favorites To download a mobile favorite AvantGo AvantGoSigning up for AvantGo To add or remove channels Synchronising email messages Connecting directly to an email serverInbox Inbox Using the message list Creating an email/SMS message MSN Messenger MSN MessengerManaging email messages and folders Folder behavior with a direct connection to an email server To set up an account and sign Setting up an accountTo switch to MSN Messenger Working with contacts Terminal Services Client Terminal Services ClientConnecting to a terminal server Tips when chatting with contacts To disconnect and end a session To navigate inside Terminal Services ClientTo disconnect without ending a session To improve browser performance Tips when using Terminal Services ClientTo improve display performance To install the SIM card Installing the SIM cardInstalling the SIM card Entering your PIN Entering your PINAbout the Dialer screen To enter your PIN About the Dialer screen Dialer buttonsPhone status icons Icon Name Description Callpad buttons About the callpad modulePhone operation About the callpad module Phone operation Turning the phone function on and offBackspacing and deleting number input Responding to phone calls Adjusting the phone conversation volumeTo adjust the phone conversation volume To answer a call Ending phone calls Toggling the speakerphone mode on and offMaking phone calls Making a call from Dialer To make a call using Microsoft Contacts Making a call using the keypad moduleMaking a call using Microsoft Contacts International calls Making a call using Speed Dial To make a call using Speed Dial Making a call using Call Log To make a call using Call Log Making a call from SIM Manager To make a call from SIM Manager Call Notification Managing more than one callEmergency call Managing more than one call Conference Call To set up a conference callCall Hold To put a call on hold Other Phone functions Other Phone functionsCall notes To add additional people to a conference call From Notes To view a call noteFrom the Call Log window Voice mail SMS serviceTo send SMS using Dialer Managing contact information Managing contacts using Microsoft ContactsManaging contact information To add contacts to SIM Manager Managing contacts using SIM ManagerTo access SIM Manager To export all SIM Manager contacts To export SIM Manager contactsTo export individual SIM Manager contact Managing the Call Log items To access the Call LogManaging the Call Log items Call Log limit Call Log categoriesCall duration To view call duration To transfer Call Log entries to Microsoft Contacts Transferring Call Log entries to Microsoft ContactsDeleting Call Log entries Customizing the phone functions To access Phone SettingsCustomizing the phone functions To delete individual Call Log entries Downloading ring tones Settings Phone tabTo configure ring type, ring tone, and keypad sounds Managing ring tones To disable your PIN To configure your PINTo enable your PIN To change your PIN To enable or disable call forwarding Settings Services tabTo enable or disable Caller ID Caller ID Call waiting To enable or disable call waitingTo view voice mail and SMS access numbers Voice mail and SMS To select a network Settings Network tabTo find a network To set preferred networks Settings Special tab Customizing the phone functions To access Settings Adjusting device settingsAdjusting device settings Personal Menus ButtonsInput Phone PasswordOwner Information Today PreferenceSounds & Notification About MyDevice SystemAbout Brightness Clock Power Memory Regional Settings Remove Programs AvantGo Connect ConnectionsScreen Network Adapters BeamConnections Adding programs To add programs using ActiveSyncTMAdding and removing programs Adding and removing programs Removing programs To add a Start menu program using SettingsAdding a program to the Start menu Adding a program to the Start menu Adding a program to the Start menu 108 Customer support TroubleshootingBattery problem User support Memory problem TroubleshootingPassword problem Forgotten password Screen is blank Screen problemsScreen freezes or responds slowly Screen is dark Phone connection problem Tapping and writing problemsIR connection problem Internet connection problem Cable and cradle problem 114 Index