Cable and cradle problem | Microsoft ET180 specs

10 User support

Troubleshooting

•If the option Network Connection is not listed as a connection method in the ActiveSyncTM dialog box when starting synchronization, wait for a few minutes and try again. Also, if synchronization does not start right away, the network is probably busy, and it may take a minute for your device to connect to the network.

•Verify your user name and password with your network administrator.

•Verify with your network administrator that the network you are trying to connect is available, or try to connect to it using another device or from a computer.

•You may need to change your device name if you are trying to connect to a network and cannot because another Pocket PC Phone with the same name is already connected. To change your device’s name:

aTap and then Settings.

bOn the System tab, tap About.

cTap the Device ID tab.

Additional troubleshooting information is available in Connections Help of your device and on the ActiveSyncTM Help on your computer.

Cable and cradle problem

The following solutions may help if you encounter problems when connecting to your computer.

•Make sure that your device is turned on.

•Check that you do not have any other active connections.

a Tap and then Today.

b Tap or on the command bar. c On the pop up menu, tap Disconnect.

•Make sure that the cable is securely plugged into the computer’s COM port.

•Plug the other end of the cable securely into the universal connector on the base of your device. If you are using the USB cradle, check that your device is properly attached to the cradle.

Additional troubleshooting information is available in Connections Help of your device and on the ActiveSyncTM Help on your computer.

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Microsoft ET180 manual Cable and cradle problem

Contents

ET180 Pocket PC Phone User’s Guide Copyright About this User’s Guide About this User’s Guide About this User’s Guide Contents Managing Microsoft Pocket Outlook applications Wireless data programsManaging Microsoft Pocket PC 2002 companion programs Getting connected Customising your ET180 Using PhoneUser support 109 Index 115 Your guides Package contents Installing the Microsoft ActiveSyncTM software Optional accessoriesOptional accessories To install the Microsoft ActiveSyncTM software To install the battery pack Installing the battery packTo uninstall the battery pack Preparing to use your ET180 Charging your ET180 Connecting the USB cradleTo connect the cradle To remove your ET180 from the cradle To charge your ET180 To set up your ET180 Setting up your ET180To recharge the device using the AC adapter cord To perform the first synchronisation process Performing the first synchronisation process Taking care of your ET180 Safety information on using your ET180Taking care of your ET180 Safety precautions for the main battery pack General usage precautionsScreen recalibration To recalibrate the screen To save Word or Excel files in a storage card Creating backup files Performing a soft reset Resetting your ET180Performing a hard reset To perform a soft reset Locking your ET180 To assign a lock passwordLocking your ET180 Phone features Features summaryPerformance Display Connectivity Battery packDesign and ergonomics Front view ET180 tourET180 tour Component Description LCD Using the SD/MMC slot Using the backlightTo activate the backlight To turn off the backlight To remove a storage card Rear view Left view USB cradle Peripherals tourPeripherals tour To charge an optional spare battery pack Headset with remote control No. Icon Component To connect the headset directly to the device Remote control operation Headset operation Keypad moduleTo attach the keypad module to the device Command interface Command interfaceHardware buttons and the stylus Today screen Status icons Navigation bar and command barIcon Description Pop-up menus To access a pop-up menuNotifications Command interface Using the input panel Using the input panelTo show or hide the input panel To use Letter Recognizer To type with the soft keyboardTo change word suggestion options To use Transcriber To use Block Recognizer To punctuate in Transcriber To see how to write a letter in Transcriber Selecting and editing typed text Writing on the screenWriting on the screen To select and edit written text To write on the screen To convert writing to text To create a drawing Drawing on the screenDrawing on the screen To create a recording in Notes Recording a messageTo play a recording Recording a message Using My Text Using My TextTo insert a My Text message To edit a My Text message Opening an application Switching between applicationsOpening an application Icon Program Usage To use Find Finding and organising informationFinding and organising information Using ActiveSyncTM Using ActiveSyncTMTo use File Explorer You can also use ActiveSyncTM to To remotely synchronise your device To open ActiveSyncTM on your device Calendar CalendarTo open Calendar To create an appointment Scheduling an appointmentTo use the Calendar summary screen Creating a meeting request ContactsContacts To schedule a meeting Finding a contact Creating a contact Tasks TasksTo use the Contacts summary screen To open Tasks Creating a task To use the Tasks summary screen Creating a noteTo open Notes Managing Microsoft Pocket Outlook applications Creating a new file Pocket WordPocket Word To use the Pocket Word file list Entering information Typing mode Drawing mode Writing mode Creating a new workbook Pocket ExcelDisplaying the toolbar Pocket Excel Protecting your workbooks Microsoft Windows Media Player for Pocket PCMicrosoft Windows Media Player for Pocket PC Tips for working in Pocket Excel Microsoft Reader for Pocket PC Using GuidebookGetting books on your ET180 Microsoft Reader for Pocket PC Opening a book Using LibraryReading a book To open Library To search for text Using the Reader featuresTo copy text To view book annotations Highlights Removing a bookDrawings Microsoft Reader for Pocket PC Sending information Infrared communicationReceiving information Infrared communication Connecting to a network Connecting to the InternetConnecting to the Internet To create a modem connection to a network To set up an email service Connecting directly to an email serverStarting a connection Ending a connection Getting help on connecting Getting help on connecting Using Pocket Internet Explorer Using Pocket Internet ExplorerTo open Pocket Internet Explorer To browse the Internet To view mobile favorites and channelsMobile Favorites folder Mobile favorites Favorite linksTo create a mobile favorite To download a mobile favorite Signing up for AvantGo AvantGoAvantGo To add or remove channels Inbox Connecting directly to an email serverSynchronising email messages Inbox Using the message list Creating an email/SMS message Managing email messages and folders MSN MessengerMSN Messenger Folder behavior with a direct connection to an email server To switch to MSN Messenger Setting up an accountTo set up an account and sign Working with contacts Connecting to a terminal server Terminal Services ClientTerminal Services Client Tips when chatting with contacts To disconnect without ending a session To navigate inside Terminal Services ClientTo disconnect and end a session To improve display performance Tips when using Terminal Services ClientTo improve browser performance Installing the SIM card Installing the SIM cardTo install the SIM card About the Dialer screen Entering your PINEntering your PIN To enter your PIN Phone status icons Dialer buttonsAbout the Dialer screen Icon Name Description Phone operation About the callpad moduleCallpad buttons About the callpad module Backspacing and deleting number input Turning the phone function on and offPhone operation To adjust the phone conversation volume Adjusting the phone conversation volumeResponding to phone calls To answer a call Making phone calls Toggling the speakerphone mode on and offEnding phone calls Making a call from Dialer Making a call using Microsoft Contacts Making a call using the keypad moduleTo make a call using Microsoft Contacts International calls To make a call using Speed Dial Making a call using Speed Dial To make a call using Call Log Making a call using Call Log To make a call from SIM Manager Making a call from SIM Manager Emergency call Managing more than one callCall Notification Managing more than one call Call Hold To set up a conference callConference Call To put a call on hold Call notes Other Phone functionsOther Phone functions To add additional people to a conference call From the Call Log window To view a call noteFrom Notes To send SMS using Dialer SMS serviceVoice mail Managing contact information Managing contacts using Microsoft ContactsManaging contact information To access SIM Manager Managing contacts using SIM ManagerTo add contacts to SIM Manager To export individual SIM Manager contact To export SIM Manager contactsTo export all SIM Manager contacts Managing the Call Log items To access the Call LogManaging the Call Log items Call duration Call Log categoriesCall Log limit To view call duration Deleting Call Log entries Transferring Call Log entries to Microsoft ContactsTo transfer Call Log entries to Microsoft Contacts Customizing the phone functions To access Phone SettingsCustomizing the phone functions To delete individual Call Log entries To configure ring type, ring tone, and keypad sounds Settings Phone tabDownloading ring tones Managing ring tones To enable your PIN To configure your PINTo disable your PIN To change your PIN To enable or disable Caller ID Settings Services tabTo enable or disable call forwarding Caller ID To view voice mail and SMS access numbers To enable or disable call waitingCall waiting Voice mail and SMS To find a network Settings Network tabTo select a network To set preferred networks Settings Special tab Customizing the phone functions Adjusting device settings Adjusting device settingsTo access Settings Personal Input ButtonsMenus Owner Information PasswordPhone Sounds & Notification PreferenceToday About SystemAbout MyDevice Clock Brightness Memory Power Remove Programs Regional Settings Screen ConnectionsAvantGo Connect Connections BeamNetwork Adapters Adding and removing programs To add programs using ActiveSyncTMAdding programs Adding and removing programs Adding a program to the Start menu To add a Start menu program using SettingsRemoving programs Adding a program to the Start menu Adding a program to the Start menu 108 Battery problem TroubleshootingCustomer support User support Password problem TroubleshootingMemory problem Forgotten password Screen freezes or responds slowly Screen problemsScreen is blank Screen is dark IR connection problem Tapping and writing problemsPhone connection problem Internet connection problem Cable and cradle problem 114 Index