Use a virus check utility that can detect the latest viruses. If a virus is found, data loss is likely. Before removing the virus, boot each operating system and use the Check for Errors operation to evaluate the integrity of the partition. Back up the files on any partition that passes the Check for Errors operation. Then remove the virus and perform the Check for Errors operation on the partitions again. Delete and recreate any partitions that fail the check. Finally, reinstall the operating systems and restore the backup files as necessary.

Partition Will Not Boot After Resizing

Occasionally, resizing a FAT partition displaces the first few files on the partition (such as IO.SYS and MSDOS.SYS if the partition contains an operating system). If you resize a boot partition and then it fails to boot, run SYS.COM from DOS or from the PartitionMagic rescue disks.

Generating Diagnostic Reports with PartitionInfo

PartitionInfo generates a report showing the contents of your hard disk partition table. This information is helpful in resolving various partitioning problems. PartitionInfo is available in English only.

You can run PartitionInfo under Windows 95, Windows 98, Windows Me, Windows NT

4.0Workstation, Windows 2000 Professional, and Windows XP. If you are using DOS or Windows 3.x, run PARTINFO.EXE (see page 117).

Every time you run PartitionMagic, it creates a snapshot file PQ_DEBUG.TXT that includes information about all the disks and partitions on your machine. The file is saved in the %system root%\Temp directory (for Windows NT/2000/XP) or the Windows\System folder (for Windows 95/98/Me). PartitionMagic also saves up to five previous debug reports, renaming them PQ_DEBUG.001, PQ_DEBUG.002, and so forth, with PQ_DEBUG.005 being the oldest retained file. The debug files may be beneficial for Norton Technical Support if you call Norton for help resolving problems with PartitionMagic.

1Click Start Program Files Norton PartitionMagic 8.0 Norton PartitionMagic 8.0 Tools PartitionInfo.

The PartitionInfo window appears, displaying partition and disk geometry information and disk and partition errors. Disk geometry information includes data

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