Troubleshooting | Paradyne CPX-1000 specs

Table of Contents	1000-A2-GN22-00

Chapter 4 Troubleshooting
General Troubleshooting Guidelines	...................................4-2
System Trouble Shooting	4-3
Using the JetCraft Alarm Window	4-3
Troubleshooting the CPX Shelf	4-3
Alarm Panel Indicators	4-3
Module Troubleshooting	4-6
Power System Troubleshooting	4-12
Loopbacks	4-14

Chapter 5 Repair Procedures

Recommended Power Off	5-1
Emergency Power-Off	5-1
Power Supply/Fan Module Removal	5-2
Replacing Inoperative Fans	5-2
Install Power Supply/Fan Module	5-3
Alarm Panel	5-4
Removing the Alarm Panel	5-4
Installing the Alarm Panel	5-5
Power Distribution Panel	5-5
Removing Power Distribution Panel	5-5
Installing Power Distribution Panel	5-6
Module Removal and Installation	5-7
Removing and Replacing Cards	5-9
Hot Swapping	5-10
Hot Swapping an MP Card	5-10
Hot Swapping CP and HSC Cards	5-11
Hot Swapping Line Cards	5-11
Planned Hot Swap	5-12
Unplanned Hot Swap	5-12
Hot Growth	5-13

iv	February 2003

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Paradyne CPX-1000 manual Troubleshooting

Contents

Jetstream CPX-1000 Voice Services Platform Copyright 2003 Paradyne Corporation All rights reserved United States EMI Notice Canada EMI Notice Table of Contents Installing the CPX-1000 1000-A2-GN22-00Table of Contents Troubleshooting Appendix a Using the Console Appendix B Pin Assignments and Indicators Preface Audience Provides useful information to help you install the CPX Related Documents Conventions Class 1 Laser Preface 1000-A2-GN22-00 February Local Access Network Architecture Voice over Wireless VoWLL-eliminates the need forLand line copper loops by using ATM over Mmds or U-NII Wireless broadband access networks VoBB Local Access Networks CPX-1000 Voice Services Platform Packet Network Configuration Bandwidth Usage-768 kbps Sdsl Circuit Call Origination and Completion Subscriber Initiates a Call Subscriber Receives a Call CPX-1000 Calling Features CPX-1000 Management Tools and APIs Voice-over-Broadband Networking 1000-A2-GN22-00 February CPX-1000 Voice Services Platform Description CPX-1000 Front View Equipment Operational Features Traffic Capacity Concentration management-supports line CPX-1000 Operation CPX Functional Diagram T1 Interface CPX Functional Diagram STS-1 Interface Management Processing Call Processing Pstn Interface 1000-A2-GN22-00 1000-A2-GN22-00 February CPX-1000 Front and Rear Views System Alarm Panel CPX-1000 Shelf Slot Status System Status Telco Status Alarm Indicator Status and DescriptionRemote Alarm Connector Line Modules with T1 Line Modules with STS-1 Call Processor Modules Call Processor Module CP Module Controls, Indicators, and Ports Module and can take over at any time CPX supports redundant CP modules FigurePasses all this information to the management system Voice/Data Interruptionœ possible Management Processor Module Management Processor Module MP Module Controls, Indicators, and Ports CPX-1000 Voice Services Platform Description 1000-A2-GN22-00 T1 Module Path Protection Switching 11. Octal T1 and Transition Cards Octal T1 Module Controls, Indicators, and Ports Port T1 Ecac Module 12 -port T1 Ecac and T1 Transition Cards Port T1 Ecac Module Controls, Indicators, and Ports STS-1 Module STS-1 Card STS-1 Transition Card STS-1 Module Controls, Indicators, and Ports STS-1 Ecac Card STS-1 Ecac Processing Card -controls the 28 DS1s STS-1 Ecac Module Controls, Indicators, and Ports Lights blue when card is ready forHot swap. Unlit when card is locked STS-1 Splitter Assembly for STS-1 15. STS-1 Transition Card to Splitter Assembly Connections From Net STS-1 Splitter ConnectionsTo Net ATM OC-3 Module 10.ATM OC-3 Module Controls, Indicators, and Ports OC-3 ATM module includes the processing card only 16. ATM OC-3 Module Echo Cancellation Module 17. Echo Cancellation Module Echo Cancellation Compression Module Ecac 18. Echo Cancellation And Compression Card DC Power Supply Fan Fan Modules 19. DC Power Supply/Fan Modules 20. Shelf Airflow DC Power Distribution Panel 21. Power Distribution PanelPage Installing the CPX-1000 Installation Checklist 1000-A2-GN22-00 Installing the CPX-1000 Turn-up Checklist Check the bit error rate BER on every GR-303 Pstn line Installation Requirements Safety Requirements General Safety Precautions Shelf Front Shelf Rear ESD Wrist Strap Grounding Jack Aisle Requirements Environmental Requirements Rack PowerRequirements 1000-A2-GN22-00 Installing the CPX-1000 Unpack Inspect CPX-1000 Cut the shipping bands and remove the top of the box Inventory CPX Components Into the bottom box lidInspect the CPX for damage Document Mounting Flanges in 23 Configuration Attach Mounting Flanges Rack Mount the CPX Splitter Assembly Shelf for optional STS-1 Splitter Assembly above each unit Reinstall the power supply/fan modulesFront of the shelf 24 1 2-inch pan head screws to fasten the shelf to the rack Mount Splitter Assembly Connect Plant Battery Frame Ground To rack ground Terminate a #6 AWG frame ground wire in an LCC or LCDCompression lug with two #10 screw holes Remove the cover from the plant battery terminal strip VDC a and B outputs of the power source using two 14 AWGOr larger, stranded or solid wires terminated in #10 size If you use 14 AWG wire, be sure that the plant battery Install Modules in CPX CPX Front-12-port T1 Ecac and OC-3 ATM Modules CPX Front-OC-3 ATM and STS-ECAC Modules Installing Additional Cards Verify Hardware Installation Remove the dust cover from the ATM fiber-optic SC connector ATM fiber-optic SC connector socketsAttach OC-3 ATM Cables To attach OC-3 cables to the CPX Attach Ethernet Cables Attach CP Redundancy CableAttach MP Card to CP Cards Connect the CPX to the LAN Attach the T-1/ DS-1 Cables Attaching Cables to Octal T1 Modules Dress the T1 and power cables from the rear of the shelf, so Octal T1 Transition Card Cabling Attaching Cables to 12-Port T1 Modules Punch downeachT1 circuitontheback of the RJ-48C patch panel Attach the STS-1 Cables STS-1 Cable ConnectionsΩTo Net Transmit STS-1 cable to Pstn From Net Receive STS-1 cable to Pstn From NET connectors of the STS-1 Splitter Assembly Connectors on the Class 5 switchTransition module replacement Primary and corresponding standby transition modules Apply Power Verify Cabling STS-1 Ecac Module Indicators Verify that the Stat and ACT Check Plug-in Module IndicatorsATM Module OC-3 Indicators Verify that the Status Alarm Panel Indicators Echo Cancellation Indicators Verify that the Hot SwapEcho Cancellation and Compression Module Indicators Check the Fans Connection Provision the CPX-1000Verify CPX LAN Installing the CPX-1000 1000-A2-GN22-00 February Troubleshooting System-level troubleshooting-includes alarmsComponent-level troubleshooting-includes Failed modules Approach the problem systematically Whether you Work from the general specific start with simple System Trouble Shooting Using JetCraft Alarm Window CPX Shelf Telco Status Indicators ATM Ports Lost link with IAD IAD configuration errorLoss of signal or loss of frame section Module Troubleshooting Normal Activity Indicator UsageRemote failure indication line Provisioned compression schemes not supported PWR indicator is off Refer to -4when troubleshooting the CP moduleCP Module Troubleshooting MP Module Troubleshooting Ethernet green MP-to-LAN interface is Verify that the CPX is receiving Pstn Module TroubleshootingVDC from the plant battery That the T1/STS-1 module blue Indicator is offAfter the system is initialized, verify Ethernet LAN Troubleshooting ATM Module TroubleshootingTx and/or Rx indicators are off Fans are off, see Troubleshooting Instructions Table Power System Troubleshooting9for troubleshooting instructions Power Failure Troubleshooting CPX may take several minutes to initializeDepending on the number of Pstn and ATM modules Module type and refer to the appropriate table for action Loopbacks Emergency Power-Off Repair ProceduresRecommended Power Off Power Supply Fan Module Removal ReplacingInoperative Fans Supply/Fan Module Install PowerFan, or the power supply module may overheat Alarm Panel Removing the Alarm Panel Power Installing the Alarm PanelRemoving Power Distribution Panel Distribution To install the power distribution panel When replacing a DC Power Distribution Panel, replaceYou do not need to remove the power supplies when Installing a Power Distribution Panel, although backing Module Removal Installation Shelf Front Shelf Rear ESD Wrist Strap Grounding Jack Removing Replacing Cards Hot Swapping an MP Card Hot Swapping CP and HSC Cards Hot Swapping Line Cards Place, using the card ejectors Unlocked, and all resources for that card are restoredAn unplanned hot swap involves the removal and replacement Lock them in place, using the card ejectors Hot Growth Repair Procedures 1000-A2-GN22-00 February Using the Console Logging Enter the user or admin name and password Figure A-1 Or 6050 for CP-B. The Console window appears Or admin. Figure A-2 shows a sample listing Figure A-2. a Sample Listing of Console Commands Console Commands Key to gathering Telnet info is the ? Admin type ? and the following screen appearsDisplays command summary or usage information Displays a command summary or usage information Cpx help-Displays a summary of all commands availableCpx help command name-Displays detailed help on Cpx command-namehelp-Displays detailed help on Displays information the specified port Lists all ATM portgroupsShows which CCS and EOC links are currently active Displays information about Pstn protection groups Admin Console Commands Clears statistics for the component specifiedSets or shows the status of the chassis fan speeds Where Reboots the CP Displays/sets ATM Cell Delay Variation CDVCpx setcdv-Displays current Cell Delay Variation Cpx setcdv newcdv-Sets a new Cell Delay Variation Sets the DS1 line length or Line Build Out LBO Tap/monitor H.110 time slotsThat same T1 card Displays active voice path information Pin Assignments and Indicators DBm CPX-1000 and the externalATM network Line coding Clock DS-1 Rcv span Defaults to internal if Rcv fails Abam Not connected Table B-2. Ethernet LAN Jack Pin AssignmentsTx + to LAN Tx to LAN Rx + from LAN Tx Ring Not connected Table B-3. T1 Transition Module Pin AssignmentsRx Ring Rx Tip Not connected Tx Tip Table B-4. RJ21X Pin Assignments T1 Circuit System Alarm Connection Requirements Table B-5. Remote Alarm Connector Pin Assignments Table B-6. T1 Transition Module Pin Assignments Table B-7. Ethernet LAN Jack Pin Assignments Replacement Parts 1000-F1-202 Hot Swap Controller Card for HA system processing card1000-F1-203 Management Processor Module for HA system processing Specifications GR-63-CORE Table D-1. CPX-1000 Physical Specifications Table D-2. CPX-1000 Environmental Specifications Table D-3. CPX-1000 Electrical Specifications UL, CSA,VDE Certified 50 ft., 50-450 ft Table D-4. CPX-1000 Electronic SpecificationsT1/DS-1 Rcv defaults to internal if Rcv fails Physical interface Termination Table D-5. CPX-1000 Operating Specifications Table D-6. STS-1 Splitter Assembly Physical SpecificationsHigh Lbs Specifications 1000-A2-GN22-00 February Index Numerics Index 1000-A2-GN22-00 1000-A2-GN22-00 Index T1 connections 3-26,3-29,3-30,B-2