Paradyne CPX-1000 manual System Trouble Shooting Using JetCraft Alarm Window, CPX Shelf

Examine the alarm and event messages displayed on the network management tools.

Periodically review the overall picture—if you are troubleshooting the same symptoms, it may be time to change your approach. Try something different.

1000-A2-GN22-00 4. Troubleshooting

System Trouble Shooting

Using the

JetCraft Alarm

Window

Troubleshooting

the CPX Shelf

Alarm Panel

Indicators

￿Read the manual—a significant amount of information is ￿available to aid in your troubleshooting.

To isolate the cause of a problem, start at the network level and work your way down to the CPX shelf:

1.

2.Telnet into the CPX and use the console (see Appendix A, Using the Console) to troubleshoot the CPX remotely.

3.Inspect the CPX shelf itself.

To resolve CPX problems using the JetCraft alarm window:

1.Display the JetCraft Main window.

2.Identify the failed module in the alarm window.

3.Write the description, module type, slot , and port number.

Consult the Statistics Summary section in the JetVision User’s Guide for a description of the error types.

Use this sequence for troubleshooting the CPX shelf:

1.Check the alarm panel indicators

2.Troubleshoot the line modules

3.Troubleshoot the power modules

CPX alarm panel indicators are divided into three groups:

Slot Status indicators (Table 4–1)

System Status indicators (not supported in this release)

￿Telco Alarm indicators (Table 4–2)

Check the Alarm panel indicators (Figure 4–1) as follows:

February 2003 4-3