Pitney Bowes DA550, DA500 instruction

DA500/DA550 Printer - Overview • 1

Printer Options

Ordering Supplies

You'll find the latest information about our products and services as well as answers to frequently asked technical questions.

Pitney Bowes offers several very useful options for your DA500/DA550:

•Envelope Designer™ Plus lets you create a profes- sional looking envelope in a matter of seconds. You don't have to bother with the print driver or make manual settings.

•The W853 Ink Dryer helps to eliminate smudging on difficult materials like glossy stock.

•The W760 Power Stacker holds up to 300 #10 envelopes. It helps maintain a neat stack in ZIP Code order when you run long jobs.

•SmartMailer software refines and presorts mailing list entries to enable faster mail delivery at the lowest possible rates.

You can order supplies for your DA500/DA550 printer directly through the Pitney Bowes Supply Line. To place an order, call:

1-800-243-7824

or, visit the website at:

www.pb.com/supplies

Pitney Bowes DA500/DA550 Operator Guide

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Pitney Bowes DA550, DA500 manual

Contents

DA500/DA550 Page Table of Contents Table of Contents Index Appendix B, SpecificationsAppendix A, Control Panel Menus Table of Contents Chapter Printer Basics Using This GuideIntroduction Parallel Cable Using This Guide System RequirementsDA500/DA550 Printer Overview Operating System Before You Call DA500/DA550 Printer Overview Getting HelpOnline Help Phone SupportPage Ordering Supplies This chapter Package Contents Setting Up DA500/DA550Important Safety Notes Assembling DA500/DA550 Setting Up the DA500/DA550 Printer Unpacking the Printer Package Contents Setting Up the DA500/DA550 Setting Up the DA500/DA550 Printer Choosing a Location for Your Printer Important Safety NotesPage Assembling the DA500/ DA550 Attach the Wire Frame to the Printer Install the Sliding Fence Position the Output Stacker Tray Connecting the Parallel Cable or Serial Cable Connecting the DA500/ DA550 to Your Computer Setting Up the DA500/DA550 Printer Turning On DA500 DA550 Setting Up the DA500/DA550 Printer Connecting to PowerConnect the Power Cord Turn Power on Install the Ink Jet Cartridges Color & Black Page Removing the Ink Jet Cartridges This page is intentionally blank DA500/DA550 Basics Internal Fonts DA500/DA550 Basics Printer FeaturesSpeed pieces per hour Print Qualities Minimum FeaturesDA500/DA550 Basics Printer Width Height Thickness Maximum Block Separators Setting Up a Job DA500/DA550 Basics Setting Up a Job Exit Rollers Not Shown Control PanelOutputStacker Tray Output Area Set the Separator Gap Setting the Separator Gap Setup Example Using # 10 Envelopes Lock Lever Heavy material Set the Feed Angle Position the Sliding Fence Load Material Feed Ramp Adjust the Media Thickness Lever Adjust the Upper Exit Rollers Output Stack Height Print a Test Piece This chapter Using DA500/DA550 With Your Computer Printer Driver Software Using the DA500/DA550 with Your ComputerPage Selecting Printer Properties Using Printer Properties Window Using the Printer Properties Window Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Page Windows Application Envelope Designer Plus Using the DA500/DA550 with Your Computer Printer Maintenance Print Quality Problems Printer MaintenanceCleaning Caution Preventive Maintenance Floor Assembly Top Cover Printer Maintenance Exit Rollers Sensor Printing Alignment DA550 only Cmyk Enter Cmyk Cmyk Cmyk Cmyk This page is intentionally blank Motor Problems Barcode Problems Other Problems Serial Pin Connector DiagramFeed Problems Print Quality Problems Interface Problems Problem Intermittent Feed TroubleshootingFeed Problems Problems and Solutions Problem Address Printing is not Sharp Problem No PrintProblem Address Smudging Problem No Communications Printer Does Not Respond Interface ProblemsProblem Unwanted Bolding Problem Addresses Walking Serial Pin Connector Diagram Troubleshooting Connector Diagram Ment Troubleshooting Motor ProblemsBarcode Problems Problem Barcode Lower Right is not Printing Problem Shuttle Jam Troubleshooting Barcode Problems Other ProblemsProblem Address too High Problem Paper Out or Paper Jam Problem Out of Memory Problem Memory Card Error Appendix a Using the Control Panel Eject Using the Control PanelAppendix a Control Panel Menus This Button Does This Enter Using the MenusMenu Appendix a Control Panel Menus Using the Menus Appendix a Control Panel Menus Using the Main Menu Main Menu Menu Options Distance to Right Left Margin Appendix a Control Panel Menus Address Layout Orientation Distance to Bottom Bottom MarginLine Spacing Orientation Control Address Layout OFF Line Appendix a Control Panel Menus Print Quality Appendix a Control Panel Menus Font Selection Outline Appendix a Control Panel Menus Font Selection Barcode Digit On / Off Appendix a Control Panel Menus BarcodeLocation Digit barcode. no 11 Digit Barcode will Print Barcode Clear Memory Appendix a Control Panel Menus Address RecoveryGet Addresses Page Save Appendix a Control Panel Menus Job SettingsLoad Appendix a Control Panel Menus Job Settings Appendix a Control Panel Menus Using the Setup Menu Menu Options Setup Menu OFF Appendix a Control Panel Menus Heavy Media Mode Appendix a Control Panel Menus Test Print Head Appendix a Control Panel Menus Purge Print Head Lines Per Address Parity Baud Rate Line Termination Communications Word Length Appendix a Control Panel Menus Hex Dump Mode Hex Chart Example Inch / Millimeter Symbol SetAppendix a Control Panel Menus Language Menu Languages Language Envelope Feed Delay Auto Envelope Eject Appendix a Control Panel Menus ROM Revision Number Appendix B Appendix B Specifications Equipment Specifications Resident Font Enhancements Address RecoveryPrint Modes Print Resolution Fonts Resident Fonts Barcode Printing Position Downloadable FontsCartridge Fonts User-Definable Parameters DA550 Draft Letter Executive 000/hr Appendix B SpecificationsThroughput Black Printing DA500 Draft Letter Executive 10,000/hr DA550 Effective Print Area Stacker Capacity Environmental Limits Printhead/InkJet CartridgesPrint Position Accuracy Recommended Usage Noise Level Material Notes Appendix B Specifications Material SpecificationsApproved Media Appendix B Specifications Material Specifications Envelope Sizes This page is intentionally blank Index Index Symbols Index Index Index Index Sv61026Revb