Pitney Bowes manual DA500/DA550 Printer Overview Getting Help, Online Help, Phone Support

1 • DA500/DA550 Printer - Overview

Getting Help (continued)

Online Help

The DA500/DA550 Print Driver has a built-in help system. To get to the driver, click on Properties from Windows print dialog box. Right-click on items in question for the "What's This" Help button.

If you're using Pitney Bowes programs such as Envelope Designer™ or SmartMailer™, press the F1 key while you're using the program to display information about the open screen. Select the Help menu to display a list of topics or search for a term. Refer to the documentation supplied with these programs for more information.

Phone Support

If you need technical support, call the Pitney Bowes Customer Care Center at:

1-800-522-0020

Before You Call...

Please see Chapter 6, Troubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand:

•Product name: DA500/DA550.

•Serial number: See back of unit.

•Nature of problem: What happens and when does it happen?

•The steps you've already taken to solve the prob- lem and the results.

The World Wide Web

We encourage you to visit our web site at:

http://www.pb.com/support

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