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5 • Printer Maintenance

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5-10	Pitney Bowes DA500/DA550 Operator Guide

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Pitney Bowes DA500, DA550 manual This page is intentionally blank

Contents

DA500/DA550 Page Table of Contents Table of Contents Appendix B, Specifications Appendix A, Control Panel MenusIndex Table of Contents Chapter Using This Guide IntroductionPrinter Basics Using This Guide System Requirements DA500/DA550 Printer OverviewOperating System Parallel Cable DA500/DA550 Printer Overview Getting Help Online HelpPhone Support Before You CallPage Ordering Supplies Package Contents Setting Up DA500/DA550 Important Safety Notes Assembling DA500/DA550This chapter Setting Up the DA500/DA550 Printer Unpacking the Printer Package Contents Setting Up the DA500/DA550 Printer Setting Up the DA500/DA550 Important Safety Notes Choosing a Location for Your PrinterPage Attach the Wire Frame to the Printer Assembling the DA500/ DA550 Install the Sliding Fence Position the Output Stacker Tray Connecting the DA500/ DA550 to Your Computer Connecting the Parallel Cable or Serial Cable Setting Up the DA500/DA550 Printer Setting Up the DA500/DA550 Printer Connecting to Power Connect the Power CordTurn Power on Turning On DA500 DA550 Install the Ink Jet Cartridges Color & Black Page Removing the Ink Jet Cartridges This page is intentionally blank DA500/DA550 Basics DA500/DA550 Basics Printer Features Speed pieces per hourPrint Qualities Internal Fonts Features DA500/DA550 Basics PrinterWidth Height Thickness Maximum Minimum Setting Up a Job Block Separators DA500/DA550 Basics Setting Up a Job Control Panel OutputStacker TrayOutput Area Exit Rollers Not Shown Set the Separator Gap Setting the Separator Gap Setup Example Using # 10 Envelopes Lock Lever Set the Feed Angle Heavy material Position the Sliding Fence Load Material Feed Ramp Adjust the Media Thickness Lever Adjust the Upper Exit Rollers Output Stack Height Print a Test Piece Using DA500/DA550 With Your Computer This chapter Using the DA500/DA550 with Your Computer Printer Driver SoftwarePage Using Printer Properties Window Selecting Printer Properties Using the Printer Properties Window Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Using the DA500/DA550 with Your Computer Page Envelope Designer Plus Windows Application Using the DA500/DA550 with Your Computer Printer Maintenance Printer Maintenance Cleaning CautionPreventive Maintenance Print Quality Problems Printer Maintenance Exit Rollers Sensor Floor Assembly Top Cover Cmyk Printing Alignment DA550 only Enter Cmyk Cmyk Cmyk Cmyk This page is intentionally blank Serial Pin Connector Diagram Feed Problems Print Quality Problems Interface ProblemsMotor Problems Barcode Problems Other Problems Troubleshooting Feed ProblemsProblems and Solutions Problem Intermittent Feed Problem No Print Problem Address SmudgingProblem Address Printing is not Sharp Interface Problems Problem Unwanted BoldingProblem Addresses Walking Problem No Communications Printer Does Not Respond Troubleshooting Connector Diagram Serial Pin Connector Diagram Troubleshooting Motor Problems Barcode ProblemsProblem Barcode Lower Right is not Printing Ment Troubleshooting Barcode Problems Other Problems Problem Address too HighProblem Paper Out or Paper Jam Problem Shuttle Jam Problem Memory Card Error Problem Out of Memory Using the Control Panel Appendix a Using the Control Panel Appendix a Control Panel MenusThis Button Does This Eject Using the Menus MenuEnter Appendix a Control Panel Menus Using the Menus Appendix a Control Panel Menus Using the Main Menu Main Menu Menu Options Appendix a Control Panel Menus Address Layout Distance to Right Left Margin Distance to Bottom Bottom Margin Line SpacingOrientation Address Layout Orientation Control OFF Line Appendix a Control Panel Menus Print Quality Appendix a Control Panel Menus Font Selection Appendix a Control Panel Menus Font Selection Barcode Outline Appendix a Control Panel Menus Barcode LocationDigit On / Off Barcode Digit barcode. no 11 Digit Barcode will Print Appendix a Control Panel Menus Address Recovery Get AddressesClear Memory Page Appendix a Control Panel Menus Job Settings LoadSave Settings Appendix a Control Panel Menus Job Appendix a Control Panel Menus Using the Setup Menu Setup Menu Menu Options Appendix a Control Panel Menus Heavy Media Mode OFF Appendix a Control Panel Menus Test Print Head Appendix a Control Panel Menus Purge Print Head Lines Per Address Baud Rate Parity Communications Word Length Line Termination Appendix a Control Panel Menus Hex Dump Mode Hex Chart Example Symbol Set Appendix a Control Panel Menus LanguageInch / Millimeter Language Menu Languages Envelope Feed Delay Auto Envelope Eject Appendix a Control Panel Menus ROM Revision Number Appendix B Appendix B Specifications Equipment Specifications Address Recovery Print Modes Print ResolutionFonts Resident Fonts Resident Font Enhancements Downloadable Fonts Cartridge FontsUser-Definable Parameters Barcode Printing Position Appendix B Specifications ThroughputBlack Printing DA500 Draft Letter Executive 10,000/hr DA550 DA550 Draft Letter Executive 000/hr Stacker Capacity Effective Print Area Printhead/InkJet Cartridges Print Position AccuracyEnvironmental Limits Noise Level Recommended Usage Appendix B Specifications Material Specifications Approved MediaMaterial Notes Appendix B Specifications Material Specifications Envelope Sizes This page is intentionally blank Index Symbols Index Index Index Index Index Sv61026Revb