6 • Troubleshooting

Other Problems (continued)

Problem

Memory Card Error

Reason:

The card was removed while the printer was

 

reading it.

Solution:

Do not remove the card while the printer is in

 

use. If the card has been removed, insert the

 

card, turn the printer off, then turn the printer on

 

again. use. If the card has been removed, insert

 

the card, turn the printer off, then turn the printer

 

on again.

Problem

Out of Memory

Reason:

The printer can run out of memory when

 

downloading fonts or graphics.

Solution:

This generally means you’re trying to use a

 

graphic (artwork) that’s too big or you have too

 

many fonts or too large a font size. If the out-

 

of-memory message appears, try reducing the

 

size of your art and limiting the number and size

 

of your fonts. Then shut the printer OFF, then

 

ON and retry.

6-8

Pitney Bowes DA500/DA550 Operator Guide

Page 80
Image 80
Pitney Bowes DA500, DA550 manual Problem Memory Card Error, Problem Out of Memory