Samsung SCX-6555N Series

104 _Troubleshooting

In the fuser area or around the toner cartridge

1. Open the side cover.

2. Remove the jammed paper, in the direction shown.

3. Close the side cover.

In the paper exit area

1. Open the side cover.

2. Gently pull the paper out through the exit area.

3. Close the side cover. Printing automatically resumes.

In the duplex unit area

If the duplex unit is not inserted correctly, paper jam may occur. Make sure

that the duplex unit is inserted correctly.

1. Open the side cover.

2. Release the guide to pull the jammed paper eas ily.

The fuser area is hot. Take care when removing paper from the

machine.

Contents

Main features of your new laser MFP SPECIAL FEATURES * Zoran IPS Emulation compatible with PostScript 3 * 136PS3 fonts FEATURES BY MODELS ABOUT THIS USERS GUIDE FINDING MORE INFORMATION safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean: LASER SAFETY STATEMENT WARNING Page RADIO FREQUENCY EMISSIONS FCC Information to the User Canadian Radio Interference Regulations FAX BRANDING RINGER EQUIVALENCE NUMBER REPLACING THE FITTED PLUG (FOR UK ONLY) Important Important warning: DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES) Approvals and Certifications EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) OPENSSL LICENSE ORIGINAL SSLEAY LICENSE INTRODUCTION GETTING STARTED LOADING ORIGINALS AND PRINT MEDIA COPYING SCANNING BASIC PRINTING FAXING (OPTIONAL) USING USB MEMORY DEVICE USING DOCUMENT BOX USING STANDARD WORKFLOW MACHINE STATUS AND ADVANCED SETUP MAINTENANCE TROUBLESHOOTING ORDERING SUPPLIES AND ACCESSORIES INSTALLING ACCESSORIES SPECIFICATIONS GLOSSARY INDEX introduction These are the main components of your machine: PRINTER OVERVIEW Front view Rear view CONTROL PANEL OVERVIEW INTRODUCING THE TOUCH SCREEN AND USEFUL BUTTONS Touch screen Machine Setup button Job Status button Power Saver button UNDERSTANDING THE STATUS LED MENU OVERVIEW Main screen Machine Status Machine Setup button Admin Setting Job Status button SUPPLIED SOFTWARE PRINTER DRIVER FEATURES Printer driver getting started This chapter gives you step-by-step instructions for setting up the machine. SETTING UP THE HARDWARE SETTING UP THE NETWORK Supported operating systems SYSTEM REQUIREMENTS Windows Macintosh Linux INSTALLING THE SOFTWARE MACHINE'S BASIC SETTINGS Altitude adjustment Setting the authentication password Setting the date and time Changing the display language Setting job timeout Using energy saving feature Setting the default tray and paper UNDERSTANDING THE KEYBOARD loading originals and print media This chapter introduces you to how to load originals and print media into your machine. LOADING ORIGINALS On the scanner glass In the DADF SELECTING PRINT MEDIA Specification on print media Media sizes supported in each mode Guidelines for special print media CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY LOADING PAPER Loading paper in tray 1, optional tray or optional high capacity feeder In the multi-purpose tray Tips on using the multi-purpose tray SETTING THE PAPER SIZE AND TYPE copying This chapter gives you information about using your machine as a copy machine. UNDERSTANDING THE COPY SCREEN COPYING ORIGINALS CHANGING THE SETTINGS FOR EACH COPY Changing the size of originals Reducing or enlarging copies Copying on both sides of originals (Duplex) 42 _Copying Deciding the form of copy output (Collated / Staple) Selecting the type of originals USING SPECIAL COPY FEATURES Merging multiple jobs as a single copy copy job, ID card copying Copying ID with the manual ID copy option 2-up or 4-up copying (N-up) Poster copying Clone copying Book copying Booklet copying Cover copying Transparency copying Erasing edges Erasing background images Shifting margins Watermark copying Overlay copying Auto crop copying Multi-Bin scanning SCANNING BASICS UNDERSTANDING THE SCAN SCREEN Scan to Email NetScan Scan to Server Output tab SCANNING ORIGINALS AND SENDING THROUGH EMAIL (SCAN TO EMAIL) Sending a scanned image to several destinations as an email attachment Scanning and sending multiple documents in a single email Setting up an email account Storing email addresses Individual Group SCANNING ORIGINALS AND SENDING VIA SAMSUNG NETWORK SCAN MANAGER (NETSCAN) Preparation for network scanning Scanning and sending via NetScan SCANNING ORIGINALS AND SENDING VIA SMB/ FTP (SCAN TO SERVER) Preparation for scanning to SMB/FTP Scanning and sending to SMB/FTP server Scanning and sending multiple documents to SMB/ FTP server(s) at once CHANGING THE SCAN FEATURE SETTINGS Original Size Scan to Edge Quality File Format PDF Encryption Scan Preset Basic printing_57 basic printing This chapter explains common printing tasks. PRINTING A DOCUMENT CANCELING A PRINT JOB faxing (optional) This chapter gives you information about using your machine as a fax machine. PREPARING TO FAX UNDERSTANDING THE FAX SCREEN SENDING A FAX Setting the fax header Sending a fax Sending a fax manually (On Hook Dial) Automatic resending Redialing the last number Delaying a fax transmission Sending a priority fax RECEIVING A FAX Changing the receive modes Receiving manually in Telephone mode Receiving automatically in Answering Machine/Fax mode Receiving faxes manually using an extension telephone ADJUSTING THE DOCUMENT SETTINGS SETTING UP A FAX PHONEBOOK Storing individual fax numbers (Speed Dial No.) Storing Group fax numbers (Group No.) Setting up a fax phonebook using SyncThru Web Service Individual USING THE POLLING OPTION Storing the originals for polling Printing (Deleting) the polling document Polling a remote fax Polling from a remote Mailbox USING MAILBOX Creating Mailbox Storing originals in Mailbox Faxing to a remote Mailbox PRINTING A REPORT AFTER SENDING A FAX SENDING A FAX IN TOLL SAVE TIME ADDING DOCUMENTS TO A RESERVED DELAY FAX JOB FORWARDING A RECEIVED FAX TO OTHER DESTINATION Forwarding a sent fax to other destination by a fax Forwarding a received fax to other destination by a fax Forwarding a sent fax to other destination by an email SETTING UP THE END FAX TONE using USB memory device This chapter explains how to use a USB memory device with your machine. ABOUT USB MEMORY UNDERSTANDING THE USB SCREEN PLUGGING IN A USB MEMORY DEVICE SCANNING TO AN USB MEMORY DEVICE Scanning SCAN TO USB Output tab CHANGING THE SCAN FEATURE SETTINGS Original Size 72 _Using USB memory device Scan to Edge Quality Scan Preset File Format File Policy PRINTING FROM A USB MEMORY DEVICE To print a document from a USB memory device: 74 _Using document box using document box This chapter explains how to use Document Box with your machine. ABOUT DOCUMENT BOX UNDERSTANDING THE DOCUMENT BOX SCREEN Document Box Screen STORING DOCUMENTS TO DOCUMENT BOX Storing documents from document box 76 _Using document box Storing documents during copy, scan, fax function Using standard workflow_77 using standard workflow This chapter explains how to use standard workflow with your machine. ABOUT STANDARD WORKFLOW UNDERSTANDING THE STANDARD WORKFLOW SCREEN Workflow Screen Workform Creating Screen Input Tab Transmit Tab Properties Tab Using standard workflow_79 VARIOUS OPERATIONS WITH WORKFORM Scan to multi-destination Fax forwarding Auto redirection Delayed start feature machine status and advanced setup MACHINE SETUP Machine Status screen Admin Setting screen BROWSING THE MACHINES STATUS GENERAL SETTINGS Page COPY SETUP FAX SETUP Page NETWORK SETUP SECURITY Access Control Page User Authentication Method Registering local authorized users Register authorized network users 88 _Machine status and advanced setup Enabling network authentication by Kerberos User Accounting Method Enabling Acccounting Method Standard acccounting List Log Change Admin. Password OPTIONAL SERVICE DOCUMENT BOX MANAGEMENT STANDARD WORKFLOW MANAGEMENT PRINTING A REPORT Page maintenance This chapter provides information for maintaining your machine and the toner cartridge. PRINTING A MACHINE REPORT MONITORING THE SUPPLIES LIFE FINDING THE SERIAL NUMBER CLEANING YOUR MACHINE Cleaning the outside Cleaning the inside Cleaning the transfer unit Cleaning the scan unit MAINTAINING THE TONER CARTRIDGE Toner cartridge storage Handling instructions Use of non-Samsung and refilled toner cartridge Estimated cartridge life MAINTAINING THE IMAGING UNIT Expected cartridge life Replacing the imaging unit Page MAINTENANCE PARTS MANAGING YOUR MACHINE FROM THE WEBSITE To access SyncThru Web Service: troubleshooting This chapter gives helpful information for what to do if you encounter an error. TIPS FOR AVOIDING PAPER JAMS CLEARING DOCUMENT JAMS Misfeed of exiting paper Roller misfeed CLEARING PAPER JAMS In the tray 1 In the optional tray In the optional high capacity feeder In the multi-purpose tray Page In the stacker (finisher) Paper jam at exit of finisher UNDERSTANDING DISPLAY MESSAGES Page Page SOLVING OTHER PROBLEMS Touch screen problem Paper feeding problems Printing problems Printing quality problems A Copying problems A A Scanning problems Network Scan problems Fax problems Common PostScript problems Common Windows problems Common Linux problems Page Common Macintosh problems Ordering supplies and accessories_ 119 ordering supplies and accessories SUPPLIES ACCESSORIES 120 _Ordering supplies and accessories HOW TO PURCHASE Installing accessories_121 installing accessories PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES INSTALLING A MEMORY DIMM Installing a memory module 122 _Installing accessories REPLACING THE STAPLER Installing accessories_123 ENABLING FAX FEATURE AFTER INSTALLING THE FAX OPTION KIT 124 _Specifications specifications This chapter guides you about this machines specifications such as various features. PRINTER SPECIFICATIONS GENERAL SPECIFICATIONS Specifications_ 125 COPIER SPECIFICATIONS FACSIMILE SPECIFICATIONS (OPTIONAL) SCANNER SPECIFICATIONS glossary Page Page Page index A B C D I J K L M Q R S T U contact samsung worldwide 134 _Contact SAMSUNG worldwide Page Page Page Software section Contents 1. Installing Printer Software in Windows 2. Basic Printing 3. Advanced Printing 4. Using Windows PostScript Driver 5. Using Direct Printing Utility 6. Sharing the Printer Locally 7. Scanning 8. Using Smart Panel 9. Using Your Printer in Linux 10. Using Your Printer with a Macintosh Page 5 1 Software in Windows Installing Printer Software Installing Software for Local Printing Typical Installation 6 Custom Installation Page 8 Installing Software for Network Printing Typical Installation 9 Custom Installation T Reinstalling Printer Software If you installed the printer software for local printing and Removing Printer Software 2 Printing a Document Printing to a file (PRN) Printer Settings 15 Layout Tab Paper Orientation Layout Options Double-sided Printing Paper Tab Graphics Tab Resolution Toner Save Mode 17 Advanced Options Extras Tab Watermark Overlay Output Options More Options About Tab Printer Tab Using a Favorite Setting Using Help 3 Printing Multiple Pages on One Sheet of Paper (N-Up Printing) Printing Posters Printing Booklets 21 Printing on Both Sides of Paper Reverse Duplex Printing Printer Setting , which is the conventional layout used in book binding. , which is the type often used with calendars. Using Watermarks Using an Existing Watermark Creating a Watermark Editing a Watermark Deleting a Watermark Using Overlays What is an Overlay? Creating a New Page Overlay Using a Page Overlay Deleting a Page Overlay 4 You can use advanced settings by clicking the Start PostScript Driver Printer Settings 5 : C Utility 6 Locally Setting Up a Host Computer Setting Up a Client Computer 7 Scanning Using Samsung SmarThru Office Using Samsung SmarThru Office Uninstalling Samsung SmarThru Office Using Onscreen Help File Scanning Process with TWAIN- enabled Software Scanning Using the WIA Driver Windows XP/Server 2003 Windows Vista Page Using Smart Panel 31 8 Understanding Smart Panel Toner Level Buy Now Troubleshooting Guide Page 33 9 root Linux Getting Started Installing the Unified Linux Driver Uninstalling the Unified Linux Driver root 35 Using the Unified Driver Configurator Opening the Unified Driver Configurator Printers Configuration Printers Tab 36 Scanners Configuration Ports Configuration Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing a Document Printing from Applications 38 Printing Files Scanning a Document 39 Adding Job Type Settings Using the Image Manager Page 41 Using Your Printer with a Macintosh Installing Software Printer driver Installing the printer driver Uninstalling the printer driver Setting Up the Printer For a Network-connected For a USB-connected 44 Printing Printing a Document Changing Printer Settings Layout 45 Graphics Fit to Page Resolution(Quality) Paper Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning SOFTWARE SECTION I A B C D S T U W