
MESSAGE | MEANING | SUGGESTED | |
SOLUTIONS | |||
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Paper Jam inside of | Paper has jammed | Clear the jam. (See "In | |
duplex path | during duplex printing. | the duplex unit area" on | |
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| page 104.) | |
Paper Jam inside of | Paper has jammed in | Clear the jam. (See "In | |
machine | the registration area. | the paper exit area" on | |
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| page 104.) | |
Scanner locking | The CCD (Charged | Unlock the CCD lock. | |
switch is locked or | Couple Device) lock | (See "Front view" on | |
another problem | has been locked. The | page 18.) Or turn off | |
occurred | CCD does not detect | the machine and on | |
its home location or | again. Try again. If the | ||
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| move. | problem persists, call | |
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| for service. | |
Shake toner | The toner supply is | Thoroughly roll the new | |
cartridge | low. | cartridge five or six | |
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| times to distribute the | |
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| toner evenly inside the | |
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| cartridge. | |
Staple cartridge is | Stapler is run out. | Order Staple Cartridge. | |
empty. Replace it |
| (See "Staple | |
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| Cartridge" on | |
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| page 119.) And replace | |
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| it. (See "Replacing the | |
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| Stapler" on page 122.) | |
Staple cartridge is | The staple cartridge is | Install the staple | |
not installed. Install | not installed. | cartridge following the | |
it in finisher |
| steps explained on the | |
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| back of the finisher | |
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| door. (See "Replacing | |
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| the Stapler" on | |
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| page 122.) If you want | |
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| to continue the print job | |
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| and disregard of this | |
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| error message, go to | |
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| Admin Setting to | |
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| adjust the option. (See | |
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| "General settings" on | |
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| page 81.) | |
System error: [zzz]. | There is a problem in | Turn the machine off | |
Please turn off then | the system operation. | and turn it on again. If | |
on |
| the problem persists, | |
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| please call for service. | |
This IP address | The IP address is | Check the IP address | |
conflicts with an IP | used in other place | or obtain a new IP | |
address already in | elsewhere. | address. | |
use. Check it |
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Toner cartridge is | The toner cartridge | Install a Samsung- | |
not compatible. | you have installed is | genuine toner cartridge, | |
Check user’s guide | not for your machine. | designed for your | |
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| machine. | |
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MESSAGE | MEANING | SUGGESTED | |
SOLUTIONS | |||
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Toner cartridge is | The toner cartridge is | Try to reinstall the toner | |
not installed. Install | not installed or the | cartridge. | |
it | CRUM (Consumer |
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| Replaceable Unit |
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| Monitor) in the |
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| cartridge is not |
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| properly connected. |
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Toner cartridge is | The toner cartridge is | Rplace a toner | |
worn. Replace with | at the end of its life. | cartridge with a | |
new one | When the toner | ||
| cartridge replacement | toner cartridge. (See | |
| message appears on | "Replacing the toner | |
| the screen and if you | cartridge" on page 94.) | |
| select Continue, this |
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| message displays. |
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Toner is empty. | The lifespan of the | This message appears | |
Replace toner | toner cartridge which | when the toner is | |
cartridge | the arrow indicates is | completely empty, and | |
| reached. | your machine stops | |
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| printing. Replace the | |
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| toner cartridge with a | |
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| toner cartridge. (See | |
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| "Replacing the toner | |
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| cartridge" on page 94.) | |
Toner is low. Order | The toner cartridge is | Ensure a replacement | |
new toner cartridge | almost empty. | cartridge is in stock. | |
Too much paper in | The stacker is full of | Remove printouts from | |
finisher stacker. | printouts. | the stacker. | |
Remove printed |
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paper |
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Too much paper in | The printed papers | Remove printed outs | |
output bin tray. | are full on the output | from the output tray. | |
Remove printed | tray. |
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paper |
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Use Auxiliary | The credit is not | Insert credit into the | |
Access | enough to access the | Foreign Device. | |
| job according to |
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| Foreign Device. |
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108_Troubleshooting