MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Paper Jam inside of

Paper has jammed

Clear the jam. (See "In

duplex path

during duplex printing.

the duplex unit area" on

 

 

page 104.)

Paper Jam inside of

Paper has jammed in

Clear the jam. (See "In

machine

the registration area.

the paper exit area" on

 

 

page 104.)

Scanner locking

The CCD (Charged

Unlock the CCD lock.

switch is locked or

Couple Device) lock

(See "Front view" on

another problem

has been locked. The

page 18.) Or turn off

occurred

CCD does not detect

the machine and on

its home location or

again. Try again. If the

 

 

move.

problem persists, call

 

 

for service.

Shake toner

The toner supply is

Thoroughly roll the new

cartridge

low.

cartridge five or six

 

 

times to distribute the

 

 

toner evenly inside the

 

 

cartridge.

Staple cartridge is

Stapler is run out.

Order Staple Cartridge.

empty. Replace it

 

(See "Staple

 

 

Cartridge" on

 

 

page 119.) And replace

 

 

it. (See "Replacing the

 

 

Stapler" on page 122.)

Staple cartridge is

The staple cartridge is

Install the staple

not installed. Install

not installed.

cartridge following the

it in finisher

 

steps explained on the

 

 

back of the finisher

 

 

door. (See "Replacing

 

 

the Stapler" on

 

 

page 122.) If you want

 

 

to continue the print job

 

 

and disregard of this

 

 

error message, go to

 

 

Admin Setting to

 

 

adjust the option. (See

 

 

"General settings" on

 

 

page 81.)

System error: [zzz].

There is a problem in

Turn the machine off

Please turn off then

the system operation.

and turn it on again. If

on

 

the problem persists,

 

 

please call for service.

This IP address

The IP address is

Check the IP address

conflicts with an IP

used in other place

or obtain a new IP

address already in

elsewhere.

address.

use. Check it

 

 

Toner cartridge is

The toner cartridge

Install a Samsung-

not compatible.

you have installed is

genuine toner cartridge,

Check user’s guide

not for your machine.

designed for your

 

 

machine.

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Toner cartridge is

The toner cartridge is

Try to reinstall the toner

not installed. Install

not installed or the

cartridge.

it

CRUM (Consumer

 

 

Replaceable Unit

 

 

Monitor) in the

 

 

cartridge is not

 

 

properly connected.

 

Toner cartridge is

The toner cartridge is

Rplace a toner

worn. Replace with

at the end of its life.

cartridge with a

new one

When the toner

Samsung-genuine

 

cartridge replacement

toner cartridge. (See

 

message appears on

"Replacing the toner

 

the screen and if you

cartridge" on page 94.)

 

select Continue, this

 

 

message displays.

 

Toner is empty.

The lifespan of the

This message appears

Replace toner

toner cartridge which

when the toner is

cartridge

the arrow indicates is

completely empty, and

 

reached.

your machine stops

 

 

printing. Replace the

 

 

toner cartridge with a

 

 

Samsung-genuine

 

 

toner cartridge. (See

 

 

"Replacing the toner

 

 

cartridge" on page 94.)

Toner is low. Order

The toner cartridge is

Ensure a replacement

new toner cartridge

almost empty.

cartridge is in stock.

Too much paper in

The stacker is full of

Remove printouts from

finisher stacker.

printouts.

the stacker.

Remove printed

 

 

paper

 

 

Too much paper in

The printed papers

Remove printed outs

output bin tray.

are full on the output

from the output tray.

Remove printed

tray.

 

paper

 

 

Use Auxiliary

The credit is not

Insert credit into the

Access

enough to access the

Foreign Device.

 

job according to

 

 

Foreign Device.

 

 

 

 

108_Troubleshooting

Page 108
Image 108
Samsung SCX-6555N Series Scanner locking, Switch is locked or, Another problem, Occurred, Shake toner, Cartridge, Access