CONDITION

SUGGESTED SOLUTIONS

 

 

The machine does

• Check if a document is loaded into the

not scan.

machine.

 

• Check if your machine is connected to the

 

computer. Make sure if it is connected properly

 

if I/O error is reported while scanning.

 

• Check if the port is not busy. Since functional

 

components of MFP (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” application to the same port is

 

possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over

 

the device. The other “consumer” will

 

encounter “device busy” response. This can

 

usually happen while starting scan procedure,

 

and appropriate message box will be displayed.

 

To identify the source of the problem, you

 

should open ports configuration and select the

 

port assigned to your scanner. port’s symbol /

 

dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/

 

mfp4 respectively and so forth sequentially. In

 

the Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should wait for completion of the

 

current job or should press Release port

 

button, if you are sure that the present port’s

 

owner is not functioning properly.

 

 

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

Common Macintosh problems

CONDITION

SUGGESTED SOLUTIONS

 

 

The printer does not

Incompatibility between the PDF file and

print PDF file correctly.

the Acrobat products:

Some parts of graphics,

Printing the PDF file as an image may

text, or illustrations are

solve this problem. Turn on Print As

missing.

Image from the Acrobat printing options.

 

It will take longer to print when

 

you print a PDF file as an image.

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

The document has

Update your Mac OS to OS 10.3.3. or

printed, but the print job

higher.

has not disappeared

 

from the spooler in Mac

 

OS 10.3.2.

 

Some letters are not

This problem is caused because Mac OS

displayed normally

cannot create the font during the Cover

during the Cover page

page printing. English alphabet and

printing.

numbers are displayed normally at the

Cover page.

 

When printing a

Make sure that the resolution setting in

document in Macintosh

your printer driver matches the one in

with Acrobat Reader 6.0

Acrobat Reader.

or higher, colors print

 

incorrectly.

 

 

 

Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.

118_Troubleshooting

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Samsung SCX-6555N Series manual Common Macintosh problems, Not scan