4Pull up on the stacker lever and then close the stacker front cover.

Finisher Jam 2

1Gently pull the paper out through the exit area.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 11.2.

Follow the procedures on page 4.5. Ensure that the adjustable guides are positioned correctly.

Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

Do not remove paper from the tray while your machine is printing.

Flex, fan, and straighten paper before loading.

Do not use creased, damp, or highly curled paper.

Do not mix paper types in a tray.

Use only recommended print media. (Page 4.8)

Ensure that the recommended side of the print media is facing down in the tray, or facing down in the multi-purpose tray.

If paper jams occur frequently when you print on A5/B5-sized paper:

Load the paper into the tray with the long edge facing the front of the tray. If load the paper this way, printing both sides of the paper (Duplex) is not supported.

In the printer properties window, set the page orientation to be rotated 90 degrees. See the Software section.

Understanding display messages

Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.

Note

When you call for service, it is very convenient to provide the service representative with the contents of display message.

Message

Meaning

Suggested solutions

 

 

 

Ambient

The sensor for the

Turn the machine off

Temperature

inner temperature of

and turn it on again. If

Sensor Fault

the machine is not

the problem persists,

 

working properly.

please call for

 

 

service.

 

 

 

BOOTP server

BOOTP server does

Set the network

error. An Auto IP

not work. The

parameters again or

address has been

machine is working

assign a new static IP

established.

with auto IP setting

address.

 

function.

 

 

 

 

BOOTP server

The BOOTP server

Set the network

error. An Auto IP

does not work, and

parameters again or

is not working

the auto IP setting is

assign a new static IP

 

failed.

address.

 

 

 

CCD Lock

The CCD (Charged

Unlock the CCD lock.

 

Couple Device) lock

(Page 1.2) Or turn off

 

has been locked.

the machine and on

 

The CCD does not

again. Try again. If

 

detect its home

the problem persists,

 

location or move.

call for service.

 

 

 

11.8 <Troubleshooting>

Page 86
Image 86
Samsung SCX-6X45 manual Understanding display messages, Tips for avoiding paper jams