Condition

Possible cause

Suggested solutions

 

 

 

The

The paper option that

For many software

machine

was selected in the

applications, the paper

selects print

printer properties

source selection is found

materials

may be incorrect.

under the Paper tab within

from the

 

the printer properties. Select

wrong

 

the correct paper source.

paper

 

See the printer driver help

source.

 

screen.

 

 

 

A print job

The job may be very

Reduce the complexity of the

is extremely

complex.

page or try adjusting the print

slow.

 

quality settings.

 

 

 

 

If you are using

From the Start menu, choose

 

Windows 98/Me, the

Settings and then Printers.

 

Spool Settings may

Right-click the Samsung

 

be set incorrectly.

SCX-6x45 Series PCL 6 or

 

 

Samsung SCX-6x45 Series

 

 

PS machine icon, choose

 

 

Properties, click the Details

 

 

tab, and then choose the

 

 

Spool Settings button.

 

 

Select the desired spool

 

 

setting.

 

 

 

Half the

The page orientation

Change the page orientation

page is

setting may be

in your application. See the

blank.

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The

The printer cable is

Disconnect the printer cable

machine

loose or defective.

and reconnect. Try a print job

prints, but

 

that you have already printed

the text is

 

successfully. If possible,

wrong,

 

attach the cable and the

garbled, or

 

machine to another computer

incomplete.

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating system

Exit Windows and reboot the

 

is malfunctioning.

computer. Turn the machine

 

 

off and then back on again.

 

 

 

Pages print,

The toner cartridge is

Redistribute the toner, if

but they are

defective or out of

necessary.

blank.

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

 

 

 

When you

The setting in the

Select Download as Bitmap

are using

software application

in the Advanced Options

Windows

is wrong.

window of the graphic

98, the

 

properties and print the

illustrations

 

document again.

print

 

 

incorrectly

 

 

from Adobe

 

 

Illustrator.

 

 

 

 

 

PDF file

Incompatibility

Printing the PDF file as an

does not

between the PDF file

image may enable the file to

print

and the Acrobat

print. Turn on Print As Image

correctly-

products.

from the Acrobat printing

some parts

 

options.

are missing

 

Note: It will take longer to

in the

 

print when you print a PDF

graphics,

 

 

file as an image.

text or

 

 

 

illustrations.

 

 

 

 

 

11.15 <Troubleshooting>

Page 93
Image 93
Samsung SCX-6X45 Settings and then Printers, SCX-6x45 Series PCL 6 or, Samsung SCX-6x45 Series, Spool Settings button